VOIspeed V-IP400P, User Manual

Page 1: ...IP TELEPHONE VOISPEED V IP400P User Manual ...

Page 2: ...ohibited without prior written consent of the publisher Such consent will only be granted in those instances when the source of the document is clearly stated Revision 1 0 Released on 22 10 2007 Declaration of conformity can been found at this internet address http www voispeed com products conformity V IP400P_DDC pdf ...

Page 3: ...structions 12 4 2 General Requirements 12 4 3 Phone Description 13 4 4 Main Functionalities 14 4 4 1 Making a call 14 4 4 2 Reject an incoming call 15 4 4 3 Put a call on hold 15 4 4 4 Call Forwarding 15 4 4 5 Three user conference 15 4 4 6 Call pick up 16 4 4 7 Call Recording 16 4 4 8 Speakerphone 16 4 4 9 How to change the volume settings 16 4 4 10 Text Messaging 16 4 5 Memory Buttons M1 M10 16 ...

Page 4: ...r input setting Digital Map 29 6 5 2 Call Settings Call Service 30 6 5 3 Operating Settings DSP 32 6 5 4 Memory Key Settings Memory Key 33 6 6 Configuration Management Config Manage 33 6 7 Firmware Update Update 34 6 7 1 Online Update WEB Update 34 6 7 2 Update through TFTP FTP server FTP Update 34 6 8 V IP400P System Management System Manage 34 6 8 1 Account Management Account Config 35 6 8 2 Con...

Page 5: ...ly approved by The Manufacturer Do not connect to any non compatible products The device is not waterproof Avoid contact with liquids If you connect the device to other devices please read the user guide of the new equipment first Do not connect the device to any non compatible products Avoid prolonged exposure to direct sunlight Do not place the device near sources of intense heat e g radiators f...

Page 6: ...ed waste bin indicates that the product once no longer utilised must be disposed of by separating it from any normal waste The user must ensure that the product once reached its end life is given to qualified organisations responsible for the collection of electronic and electrical waste The user may otherwise choose to return the equipment to the manufacturer when purchasing a new equivalent devi...

Page 7: ...ill last for twelve 12 months thereafter If a product proves to be defective in material or workmanship during the warranty period The Manufacturer will at its sole discretion repair or replace the product with a similar one new or re conditioned The replacement unit will be covered by a new warranty period that will last the remaining time on the customer s original limited warranty The old equip...

Page 8: ...ry where the product is utilised Damages resulting from misuse negligence unauthorized product modification repair or attempted repair by anyone not authorized by The Manufacturer including the user or failure to follow instructions supplied with the product Damages caused during product transportation or delivery due to insufficient or inappropriate packaging Damages caused by accident fire water...

Page 9: ...try standard and provides full interoperability with VOIspeed based systems The integrated switch allows you to connect an additional IP device to the LAN through the second Cat5e socket The telephone offers the following functionalities Power over Ethernet Multiple ring tones Internal contact list Text messaging 3 2 General Specifications IN 100 240V AC Power Supply OUT 5V DC 1A PC 1 10 100Base T...

Page 10: ... IP HTTP DHCP Client FTP TFTP DNS ARP ICMP Power Over Ethernet 802 3af Mode B Switch DHCP or static IP over two 10 100Base T RJ 45 ports Standard Encryption and authentication DIGEST using MD5 Firmware upgrading via TFTP FTP and HTTP Syslog the phone can send events with debugging information to a syslog server with increased level of detail VoIP protocols SIP RFC3261 e RFC2543 SDP RFC2337 Voice C...

Page 11: ...incoming outgoing missed calls Contact list with 8 ringtones Full duplex speakerphone Multiple ringtones 8 Volume control for microphone and speaker handset speakerphone Internal contact list up to 100 contacts accessible through the keyboard 10 memory buttons with extension status only available with VOIspeed PBX and multiple ring tones Automatic dialling on engaged line only available with VOIsp...

Page 12: ... the phone to the switch router hub through the Ethernet port using a UTPS cable with RJ45 connectors not crossed If required connect the additional Ethernet port to a second network device Connect the power supply provided in case the network does not support power over Ethernet standard PoE 802 3af Mode B 4 2 General Requirements Make sure that both your server and the network are operating corr...

Page 13: ...er and lower case SYSINFO Displays general information extension number phone and gateway IP address Hold the button to access this information Press again to move to the next item OK Press OK to confirm a selection or browse the menu EXIT Press to exit the menu refuse an incoming call or erase data MENU Press to enter the main menu UP Press to browse menus and settings or to increase the volume d...

Page 14: ...e call M1 M10 These memory buttons can be linked to extension numbers Their LEDs will display the state of each extension only when used in conjunction with VOIspeed PBX They can also be used to pick up an incoming call or another extension see section 4 5 4 4 Main Functionalities The V IP400P offers easy access to the general functionalities available in a traditional phone in addition to advance...

Page 15: ...DIAL to start a new call Press key to terminate the new call not the call on hold Note if no number is entered within 10 seconds of pressing HOLD the system will emit a continuous tone and the message PLEASE HUNG UP is displayed No further keys can be entered and the user can only retrieve the call by pressing HOLD again 4 4 4 Call Forwarding Calls can be transferred with or without supervision bl...

Page 16: ...ange the volume settings Press UP and DOWN buttons during an active call in order to modify the volume The relevant level is displayed on the LCD 4 4 10 Text Messaging The V IP400P supports SIP text messaging A new incoming message is displayed showing the sender s extension on the first row and the content in subsequent rows Press EXIT to store the message and exit or DEL to erase the message Pre...

Page 17: ...lashing Amber Do not disturb Flashing Red When used in combination with a VOIspeed PBX the memory buttons can be used to pick up an incoming call directed to another extension see section 4 4 6 In this case the LED associated to that extension will be flashing amber to indicate that it is ringing You can link the extension number of the V IP400P to one of the memory buttons In this case you will n...

Page 18: ...tact list Any matches are displayed in alphabetical order 4 7 Call Logs The V IP400P stores information about all incoming outgoing missed calls together with a list of the last 20 text messages received Press CALL LIST to access call logs and messages and press UP or DOWN to browse amongst these options DIALLED list of outgoing calls RECEIVED list of incoming calls MISSED list of missed calls and...

Page 19: ...e V IP400P you will need to modify the way the phone has access to the network In this case you will need to press the key 1 until Static Mode is displayed Hold the key 2 until DHCP Mode is displayed in order to go back to the default settings When in Static Mode the following settings are assigned to the phone Network address 192 168 1 179 Network mask netmask 255 255 255 0 Gateway 192 168 1 1 DN...

Page 20: ...red for the registration are available in the Server sub menu ENTRY DESCRIPTION Addr Server PBX IP Address Port PBX port used to exchange SIP messages default value 5060 User Username for the authentication at the server Password Password for the authentication at the server the value is hidden using Domain PBX Server Domain Same as Addr for VOIspeed PBXs Phone Num V IP400P extension number Expire...

Page 21: ... manage DTMF signalling with the server Possible settings are 0 to send DTMF tones in audio band 1 to use the RFC 2833 standard and 2 to send DTMF signalling using SIP protocol in INFO messages Selecting Reg Status you can access the registration status the same information is available by pressing SYSINFO 5 3 Call Service Settings In the Call Features sub menu you can configure all SIP enabled se...

Page 22: ...ically as soon as the handset is lifted Call transfer Enables Disables call transfer with or without supervision Call waiting Enables Disables call queuing of any incoming call during an active call When enabled a queued call is notified to the user through an acoustic signal and a message on the display ...

Page 23: ...nterface Dial rule There are three ways for the V IP400P to start dialling a number once it has been typed in The number is dialled as soon as the ash key is entered The number is dialled following a pre determined number of characters The number is dialled after a pre defined time out Here you can select one of the three options 5 4 Advanced Settings In the DSP sub menu you can access the advance...

Page 24: ... all unsaved changes will be lost Furthermore call logs and message lists will also be erased from the internal memory 5 6 Telephone Status Press SYSINFO to display the telephone s internal status By pressing this button multiple times the phone will display the following information The extension number associated to the phone Number The telephone s IP address DHCP or Static Whether the phone is ...

Page 25: ... other ways to access either interfaces Please follow these steps Turn off and then on the V IP400P Press the ash key as soon as the display shows a sequence of characters P This will set the phone in POST mode the display will then show Post mode Enter 168 and press OK Turn off and then on the V IP400P The telephone will upload its default settings NOTE After resetting the telephone all its inter...

Page 26: ...is important that the PC from where you are trying to access the web interface is connected to the same network of the phone 6 1 Logon To access the web interface you need to enter valid username and password default values are respectively admin and admin We recommend changing username and password after the first access All menu options are described below 6 2 Current State Here you can access t...

Page 27: ...ings Firstly setup how the IP address is acquired by the phone statically or dynamically In case Static IP address is selected the network administrator will also have to setup the IP address the Netmask the Gateway and the DNS server If Dynamic IP address is selected the DHCP server will assign the IP address to the phone automatically In this case you need to choose DHCP and if required enter th...

Page 28: ...he server PBX Register Server Port Server PBX port used for SIP traffic Register Username Username for SIP authentication Register Password Password for SIP authentication Domain Realm Server PBX domain Please enter the server s IP address in case you are using a VOIspeed PBX Register Expire Time Registration timeout This is the interval of time between two authentications performed by the V IP400...

Page 29: ... of the telephone not its communication with the server PBX 6 5 1 Number input setting Digital Map In Digital Map you can determine how the phone should dial a number after it has been entered on the keypad There are three options available in this section tick the relevant checkbox Start dialling a number after the ash key is entered Start dialling after a set number of keys is entered Start dial...

Page 30: ...e Examples 365 The phone will automatically start a call to the number 365 With this rule however the user will never be able to dial any destinations starting with 365 Therefore you should always place a timeout after defining a number in this way e g 365T2 will start a call to 365 after 2 seconds of entering 5 1 8 xxx Any 4 digit number between 1000 and 8999 9xxxxxxx Any 8 digit number starting ...

Page 31: ...selecting Off No Disturb When selected the phone will reject all incoming calls Ban Outgoing When selected the phone will block all outgoing calls Enable Call Transfer When selected the phone will be able to transfer a call with or without supervision Enable Call Waiting When selected the telephone is able to receive a second incoming call when the line is already busy on an active call In this ca...

Page 32: ...tion relates to the DTMF tones sent to the PBX by the V IP400P when the REC button is pressed see section 4 4 7 6 5 3 Operating Settings DSP In the DSP section you will find the V IP400P operating settings SETTING DESCRIPTION Coding Rule You can choose amongst the following audio codecs g711Alaw64k g711Ulaw64k g729 G729 Payload Length Payload length for the G729 audio codec Signal Standard Select ...

Page 33: ...same ring tone To remove any of the rules you can select it from the drop down menu and press Delete 6 5 4 Memory Key Settings Memory Key In the Memory Key section you can assign extension numbers to the V IP400P memory keys When the phone is connected to its V IP400E memory extension this section will list 20 additional memory keys NOTE Once the memory keys have been configured you need to save t...

Page 34: ...erver s IP address Server and if required the authentication details Username e Password Then select the Protocol choosing from FTP and TFPT no authentication required and enter the Type of operation Application update to replace the firmware using the file specified in File name Config file export to export the phone s settings into a text file specified by File Name the old file will be overwrit...

Page 35: ...ou access the system NOTE In case you no longer have the old passwords you can reset them to their default values by following the steps described in section 5 7 6 8 2 Contact List Phone Book In the Phone Book section you can define the settings of the V IP400P contact list Press Add to enter a new contact After typing in all details including the ring tone associated to that contact press Submit ...

Page 36: ... connected to the same network on which you have connected the V IP400P You will need to enter the following details Syslog server s IP address UDP port used by the server default value 514 MGR log 0 7 to set the level of details of the phone s log files SIP log 0 7 to set the level of details of the log files relating to SIP traffic 6 8 4 Time Setting Time Set In Manual Timeset you can manually s...

Page 37: ... the V IP400P Reboot In the Reboot section you can restart the phone using the web interface 7 V IP400E Extension Module The V IP400E module adds 20 memory keys to the V IP400P phone In order to use this module all you need to do is to connect the V IP400E to the MOD port of the V IP400P using the cable provided The 20 additional memory buttons can be configured in the same way as the V IP400P mem...