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All instructions must be handed to the user for safekeeping.
Show the customer how to light and operate the fire.
After commissioning the appliance, the customer should be instructed on the safe use of the appliance
and the informed for the need of regular servicing.
Frequency of service depends on usage, but
MUST
be carried out at least once annually.
Cleaning of the fire may be achieved when the fire is cold using a damp cloth and mild detergent on most
surfaces, with the exception of the ceramic fuel bed.
A soft brush i.e. paint brush may be used to clean the ceramic fuel bed taken care not to use excessive
pressure.
Scratched and other superficial damage to the matt black paintwork of the appliance can be covered
with matching heatproof spray.
Use only the manufacturers’ recommended spray paint.
Paint only when the fire is OFF and cold. Always mask off the surrounding area to prevent contamination
with overspray.
Ventilate the room during the use of the spray. DO NOT attempt to spray paint the coals or ceramics, or
wash them in water.
Advise that the fire will emit a “newness” smell for a time after initial commissioning and that extra
ventilation may be needed during this time.
Advise that the fire is fitted with a spillage safety device (O.D.S.). If the fire shuts down, this system may
be in operation.
If spillage is suspected, SWITCH APPLIANCE OFF and call in the installer to investigate any problems
.
First Isolate the fire from the gas supply and ensure that the fire is fully cold before attempting service.
Lay out the dust sheet and tools required.
Remove Trim and Glass if applicable.
Carefully remove the ceramic components
Remove the screws that retain the tray in place and disconnect from the isolation tap.
Remove the burner tray and other components as required (i.e. remote control box)
Disconnect the gas supply, to the appliance and disconnect the isolation tap
Remove convector box, Check the fireplace opening for rubble accumulation and remove, if
debris is excessive, and initiate remedial work on the flue.
Check the flue with smoke pellet for correct operation.
Refit convector box using new seals where necessary
Strip off the burner pipes and clean thoroughly.
Clean out the injector, pilot assembly and burner tube. DO NOT remove the pilot injector.
Re-assemble and re-fit the burner tray.
Turn on the gas supply, and leak test.
Refit the decorative casting and ceramics.
Check any purpose provided ventilation is un-obstructed.
Light the fire and test for spillage.
Check setting pressure and safe operation of the appliance.
SECTION 14: BRIEFING THE CUSTOMER
SECTION 15: SERVICING
