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WARRANTY TERM
1. VOLARE WARRANTY TERM
1.1. MARCOPOLO S.A. – Volare Division provides a warranty for its products that,
in normal service or operation, got material, workmanship or assembly defects
within the periods and kilometerage specified in this warranty term.
2. VALIDITY PERIOD
2.1. The Volare Product warranty is valid for 12 (twelve) months without limitation
in kilometerage, divided as follows:
• 3 (three) months of legal warrantee;
• 9 (nine) months of contract warrantee, except for the components described in
items 5.1 and 5.16 which are subject to the period in months or in kilometerage,
herewith dominates occurrence of the first.
2.2. The Product Volare warranty is valid since the emission of the tax invoice e
effective delivery to the first customer.
2.3. The Warranty Certificate contains data concerning the first customer and is
annexed to the back cover of the Volare Owner’s Manual.
2.4. The painting is warranted for 24 (twenty four) months against possible defects
related to adherence, shine and resistance, provided that the cleaning is performed
with the products recommended by the manufacturer.
2.5. As for the vehicles equipped with automatic transmission Allison, the warranty
for this unit (transmission) is valid for 36 (thirty six) months without limitation
in kilometerage.
2.6. Wooden floor (Navy-color covering) is warranted for 24 (twenty four) months,
unless improper use is detected.
Here, improper use is understood as usage of current water jets and/or of
water abundantly for cleaning the inner part of the vehicle or use in places with
accumulated water, floods, runnels, rivers and so on.
Similarly, it is strictly prohibited to perform any alteration of the original
characteristics of the vehicle regarding its operation, such as and not only: alteration
of the seats position, new holing in the floor and overweight.
Any other event that is not foreseen in item 2.6 shall be submitted to the
manufacturer’s analysis and decision.
3. SCOPE
3.1. The warranty covers the Volare Product’s parts and components that have
defects or faults in accordance with item 2 (two), except for the described in
item 5.1 and 5.16.
3.2. The warranty covers the manpower, free of charge, corresponding to the
performed services beyond the inspections within the period stated in item 2 (two)
when related to eventual material, workmanship or assembly faults.
3.3. The warranty covers the manpower, free of charge, corresponding to the
performed services during the delivery checks, at 5 000 (five thousand) kilometers
to 15 000 (fifteen thousand) kilometers respectively.
