©
2016 The Vollrath Company L.L.C.
Part No. 350393-1 en
5/31/16
www.vollrath.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560
Technical Services
techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
All Other Products: 800.628.0832
CLEANING
Regularly clean the inside and outside of your LidSaver™.
1. Remove all lids from LidSaver™.
2. Remove the bezel/housing (refer to installation instructions).
3. Wipe the interior and exterior with a cotton cloth and warm soapy water.
4. Saturate each pager assembly with warm soapy water several times. Flex the flipper portion of the pager to verify flippers operate freely.
5. Push the piston to the back of the tube to expose the bottom of tube. Wipe the bottom of the tube.
MAINTENANCE
Tune-Up Your LidSaver™
When lids do not dispense correctly your LidSaver™ may need to be adjusted. Order a tune-up kit. See www.Vollrath.com for ordering information.
TROUBLESHOOTING
SERVICE AND REPAIR
Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.
Problem
Might be Caused By
Course of Action
More than one lid releases when
opening door
Your lid or cup may be incorrect for
your LidSaver™ 2 settings.
Read the label on the lid plate. If this does not match your lids,
order a lid change kit to reset your LidSaver™ 2 for your lid.
LidSaver™ 2 may be overfilled. When
lids are compressed too tightly from
overstocking they will not dispense well.
Instruct staff to not overstock lids.
Remove lids and cups and flake the stack. Avoid overstocking
when loading.
Pager flipper not returning to proper
working position after loading lid stack.
Using warm soapy water, thoroughly saturate pager and flipper
until flipper operates freely.
Pager not securely fastened down.
Grasp each pager to determine if it is loose and allows movement
within the adjustment slot. Order a tune-up kit to set these
components accurately.
Inconsistent dispensing
Due to manufacturing defects, damaged
lids or cups or poorly stacking types,
some lids or cups may not dispense as
planned. Under these rare conditions
your customer is still able to easily
retrieve a lid.
