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O

peratOr

s

 M

anual

 4

ENGLISH

t

roubleShooting

 

Problem

It might be caused by

Course of Action

The unit is on, but not heating.

The inset may be too small or may not be induction-

ready.

Make sure the inset is induction ready. See the 

FUNCTION and PURPOSE

 of this manual.

The digital display lights are flashing. 

Alarm buzzer is sounding.

No induction-ready inset in unit.

Place induction-ready inset in the unit.

The unit suddenly stopped working.

The unit may be too close to an external heat source 

or the air intake may be restricted. 

Relocate the unit away from any external heat 

source. Clear any obstructions to the air intake.

The overheat-protection feature may have activated. Remove inset. Let cooking surface cool.

Flashing Message (F code)

It might be caused by

Course of Action

Add Pan 

(Add Pan)

No inset has been detected on the induction 

rethermalizer 

Place induction-ready inset in the heating area..

Bad Pan

 (Bad Pan - F9)

The inset may be too small or is not a Vollrath 

induction-ready inset. 

Turn the unit “OFF” and “ON”. Use a Vollrath 

induction-ready inset. See the 

FUNCTION and 

PURPOSE

 of this manual.

TOO HOT 

(Too Hot - F2)

The overheat-protection feature may have activated.  Remove inset. Let cooking surface cool. Clear any 

obstructions to the air intake.

BAD FLO

 (Bad Flow - F8)

The unit may be too close to an external heat source 

or the air intake may be restricted. 

Relocate the unit away from any external heat 

source. Clear any obstructions to the air intake.

HT SNC

 (Heat Sync - F4)

The overheat-protection feature may have activated.  Remove inset. Let cooking surface cool. Clear any 

obstructions to the air intake.

HT TH

 (Heat Therm - F5)

The overheat-protection feature may have activated.  Remove inset. Let cooking surface cool. Clear any 

obstructions to the air intake.

HOT

No defect. This is part of normal operation.

Indicates the heating area is hot after a heating cycle 

has completed. Allow time for the heating area to 

cool (about 5-10 minutes) before cleaning.

WARNING

Electrical Shock Hazard.

Keep water and other liquids from entering the 

inside of the unit. Liquid inside the unit could cause 

an electrical shock.

Do not spray water or cleaning products. Liquid could contact the 

electrical components and cause a short circuit or an electrical 

shock.

1.  Unplug the unit and let it completely cool.

2.  Wipe the unit exterior with a clean damp cloth.

NOTE:  

 

Do not put water in the rethermalizer. It is intended to run dry. Water 

will damage the unit and void the warranty. 

3.  Wipe the inside of the unit with a clean damp cloth. 

4.  Do not use abrasive materials, scratching cleansers or souring pad to 

clean the unit. These can damage the finish.

5.  Thoroughly wipe off any mild soap or chemical cleaners.  Residue could 

corrode the surface of the unit.

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