44
7.4 TROUBLESHOOTING - MACHINE
PROBLEM
POSSIBLE CAUSE
REMEDY
Machine does not
run.
1. Power to machine is off.
2. Blown fuse or tripped circuit.
3. Freeze-up (auger will not turn).
4. High pressure cut-out tripped.
5. Front door not in place.
1. Supply power to machine.
2. Replace or reset.
3. Turn CLEAN-OFF-ON switch to OFF (middle)
position for 15 minutes, then restart.
4. Wait until automatic reset for machine to start.
5. Assemble front door in place.
Machine will not
shut off.
1. Drive belt failure.
2. Consistency temperature setting is too
firm.
3. Refrigeration problem.
1. Replace drive belt.
2. Turn Consistency Adjustment knob counter-
clockwise.
3. Check system. (See Section 5)
Product is too firm.
1. CutOut setting is too high.
2. Product break down.
1. Adjust the CutOut amps (See Section 3-10).
2. Drain, clean and sanitize machine. Fill with
fresh mix.
Product is too soft.
1. No vent space for free flow of cooling
air.
2. Air temperature entering condenser is
above 100°F.
3. Condenser is dirty.
4. CutOut setting is too low.
5. Stabilizers in mix are broken down.
6. Auger is assembled incorrectly.
7. Refrigeration problem.
1. A minimum of 3" of vent space required. (See
Section 2)
2. Change location or direct hot air away from
machine.
3. Clean. (See Section 3)
4. Adjust the CutOut amps (See Section 3-10).
5. Remove mix, clean, sanitize and freeze down
with fresh mix.
6. Remove mix, clean, reassemble, sanitize and
freeze down.
7. Check system. (See Section 5)
Product does not
dispense.
1. No mix in hopper.
2. Capacity of machine is being
exceeded.
3. Drive motor overload tripped.
4. Drive belt failure.
5. Freeze-up (Auger will not turn).
1. Fill hopper with mix.
2. Slow up on the draw rate.
3. Wait for automatic reset. (If condition
continues, call distributor for service.)
4. Replace drive belt.
5. Turn CLEAN-OFF-ON switch to OFF (middle)
position for 15 minutes, then restart.
Drive belt slipping
or squealing.
1. Worn drive belt.
2. Freeze-up (Auger will not turn).
3. Not tensioned properly
1. Replace drive belt.
2. Turn CLEAN-OFF-ON switch to OFF (middle)
position for 15 minutes, then restart.
3. Adjust belt tension
Rear auger seal
leaks.
1. Outside surface of rear auger seal is
lubricated.
2. Rear seal missing or damaged.
3. Seal o-ring missing, damaged or
installed incorrectly.
4. Worn or scratched auger shaft.
1. Clean lubricant from outside of rear seal,
lubricate inside of seal and reinstall.
2. Check or replace.
3. Check. or replace.
4. Replace auger shaft.
Front door leaks.
1. Front door knobs are loose.
2. Spigot parts are not lubricated.
3. Chipped or worn spigot o-rings.
4. O-rings or spigot installed wrong.
5. Inner spigot hole in front door nicked or
scratched.
1. Tighten knobs.
2. See Section 3.
3. Replace o-rings.
4. Remove spigot and check o-ring.
5. Replace front door.
Summary of Contents for Stoelting E131-OT2
Page 1: ...Model E131 OT2 F131 OT2 SERVICE MANUAL Manual No 513648 Rev 0 https appliancetechmanuals com ...
Page 2: ...https appliancetechmanuals com ...
Page 14: ...8 https appliancetechmanuals com ...
Page 16: ...10 https appliancetechmanuals com ...
Page 26: ...20 Figure 4 2 IntelliTec Control Menu Settings https appliancetechmanuals com ...
Page 52: ...46 8 2 AUGER SHAFT AND FACEPLATE PARTS https appliancetechmanuals com ...
Page 60: ...54 8 9 REFRIGERATION DIAGRAM WIRING DIAGRAM 01 2 3 3 3 3 https appliancetechmanuals com ...
