6
WARRANTY
for sales in Australia and New Zealand
APPLIANCE: VOLTA BRAND VACUUM CLEANERS
This document sets out the terms and conditions of product warranties for Volta branded appliances. It is an important document. Please keep it with
your proof of purchase documents in a safe place for future reference should you require service for your Volta appliance.
Important Notice: Before Calling a Service Technician please check carefully the operating instructions, service booklet
and the warranty terms and conditions.
FOR SERVICE
OR TO FIND THE ADDRESS OF YOUR NEAREST STATE SERVICE CENTRE IN AUSTRALIA
Please call 1300.366.366.
FOR SPARE PARTS
OR TO FIND THE ADDRESS OF YOUR NEAREST STATE SPARE PARTS CENTRE IN NEW ZEALAND
Please call 0508 730 730
General Terms and Conditions
In this warranty Electrolux means Electrolux Pty Ltd ABN 21 000
015 136 in respect of Appliances purchased in Australia and
Electrolux (NZ) Limited in respect of Appliances purchased in New
Zealand; ‘Appliance’ means any Volta branded product purchased
by you accompanied by this document; ‘Warranty Period’ means
where you use the Appliance for personal, domestic or household
purposes in Australia and in New Zealand, the period of 24
months; where you use the Appliance for commercial purposes,
the period of 3 months following the date of original purchase
of the Appliance; ‘you’ means the purchaser of the Appliance
not having purchased the appliance for re-sale, and ‘your’ has a
corresponding meaning.
1. This warranty only applies to Volta branded appliances
purchased and used in Australia or New Zealand and is in
addition to (and does not exclude, restrict, or modify in any
way) any non-excludable statutory warranties in Australia or
New Zealand.
2. Electrolux warrants that, when dispatched from an Electrolux
warehouse, the Volta branded appliance is free from defects in
materials and workmanship for the Warranty Period.
3. During the warranty period Electrolux or its Authorised Service
Centre will, at no extra charge and subject to these terms
and conditions, repair or replace any parts which it considers
to be defective. You agree that any replaced Appliances or
parts become the property of Electrolux. This warranty does
not apply to bonus giveaways or batteries, drive belts, filters,
accessories or similar consumable parts.
4. You are responsible for paying all service call fees and/
or transport charges and/on damages and loss incurred in
connection with transportation of this appliance to and from
Electrolux or its duly appointed service provider’s premises.
5. Parts and appliances not supplied by Electrolux are not
covered by this warranty
6. Proof of purchase is required before you can make a claim
under this warranty. You may not make a claim under this
warranty unless the defect claimed is due to faulty or defective
parts or workmanship. Electrolux is not liable in
the following situations (which are not exhaustive):
A) The Appliance is damaged by:
(i) use with anything other than Volta genuine
spare parts
(ii) accident
(iii) vacuuming up wet materials or construction/building
materials that is not normal day to day domestic
dry use
(iv) misuse, neglect or abuse, including failure to
properly maintain or service
(v) normal wear and tear
(vi) power surges, electrical storm damage or incorrect
power supply.
(vii) incomplete or improper installation
(viii) incorrect, improper or inappropriate operation
(ix) insect or vermin infestation.
B) The Appliance is modified without authority from
Electrolux in writing.
C) The Appliance’s serial number or warranty seal has
been removed or defaced.
D) The Appliance was serviced or repaired by anyone
other than Electrolux or its Authorised Service Centres.
This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable
in the State where the Appliance is purchased if the Appliance is
purchased in Australia or the law applicable in New Zealand if the
Appliance is purchased there. Where the Appliance is purchased
in New Zealand for business purposes the Consumer Guarantee
Act does not apply.
Limitation of Liability
To the extent permitted by law:
A) Electrolux excludes all warranties other than as
contained in this document;
B) Electrolux shall not be liable for any loss or damage
whether direct or indirect or consequential arising
from your purchase, use or non-use of the Appliance.
Provisions of the Trade Practices Act and State consumer
legislation in Australia, and the Consumer Guarantees Act,
the Sale of Goods Act and the Fair Trading Act in New Zealand,
imply warranties or conditions, or impose obligations, upon
Electrolux which cannot be excluded, restricted or modified.
To the extent permitted by law, the liability of Electrolux (if any)
arising out of or in relation to the Appliance or any services
supplied by Electrolux shall be limited (where it is fair and
reasonable to do so),: in the case of Appliances, at its option,
to the replacement or repair of the Appliances or the supply of
equivalent products or the payment of the cost of replacing the
Appliances or having the Appliances repaired or of acquiring
equivalent Appliances. Upon being replaced, parts and
Appliances become the property of Electrolux; or in the case
of services, at its option, to the supply of the services again or
the payment of the cost of having the services re-supplied; and
in the case of Appliances or services supplied in New Zealand,
loss or damage whether direct or indirect or consequential that
is reasonably foreseeable.
Privacy
You acknowledge that in the event that you make a warranty
claim it will be necessary for Electrolux and its Authorised Service
Centres to exchange information in relation to you to enable
Electrolux to meet its obligations under this warranty.
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