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ENGLISH

Limited product warranty

Vorago equipment and / or accessories are covered by a limited warranty for the time 

indicated in the annexed validity table, counting from the date of acquisition, against any 

manufacturing and operation defect, provided they have been used under normal 

conditions of use during the warranty period and for which it was manufactured. Vorago 

guarantees the buyer the absence of anomalies regarding the materials.

Products 

 

 

Validity

PC, tablets, cell phones, audio, keyboards, mouse, networks and accessories   12 Months

LCD Monitor

* Except in panel (screen display) for which it will only be 12 months.  

36 Months*

Guarantee Policy

 Important: Please read and complete this warranty policy and seal it in 

the store when purchasing the product.

  Product: HDMI cable

  Model: CAB-109   

 

Dealer stamp

  Brand: Vorago

  Serial number:

  Invoice number:

  Delivery date:

Responsibilities

The total responsibility of Vorago will be to repair or replace the product, including labor 

and parts, at no cost to the buyer when it is returned to the point of sale, presenting this 

guarantee policy duly completed and stamped by the establishment where it was 

purchased. The product or copy of the receipt or receipt or invoice, in which the specific 

data of the product object of the sale, in which the date of purchase is specified, to verify 

the times within the guarantee. vorago may use new parts, restored or used in good 

condition to repair or replace any product, at no additional cost to the consumer. In the case 

of equipment and / or accessories that do not have repair, the change will be generated by a 

similar product or with superior characteristics. this guarantee covers the transportation 

expenses of the product derived from its fulfillment; which will be directly attributable to 

the supplier of the product.

In all replacement products, the original warranty period will be renewed. Vorago is 

governed by international standards for the manufacture of products.

How to obtain warranty support

Guarantee claims are processed through the point of sale, during the first 15 days after the 

purchase, as long as they meet the requirements. Guarantee claims that can not be 

processed through the point of sale and any concerns related to the product purchased 

should be sent with the prepaid guide by Vorago to the address of the Vorago headquarters 

in Francisco Villa No. 3, Col. San Agustín, CP 45645, Tlajomulco de Zúñiga, Jalisco, Mexico.

Except in situations of force majeure or fortuitous event, the repair time in no case will be 

greater than 30 calendar days from the date of receipt of the equipment in Vorago.

Exclusions

This guarantee is not valid in the following cases:

a) When the product had been used in conditions other than normal.

b) When the product has not been operated in accordance with the instructions for use that accompany it.

c) When the product has been altered or repaired by unauthorized persons by Vorago.

Vorago does not offer any other express warranty for this product.

To make the guarantee valid, as well as the acquisition of parts, components, consumables 

and accessories

To validate a guarantee, the following information must be sent to the email:

garantias@voragolive.com

1.- Model and color

2.- Product failure

3.-Ticket or purchase invoice (digitized)

4.-Your address with CP, telephone and full Name.

Available in the establishment where the product was purchased and / or in our central 

offices:

Vorago, S.A. de C.V.

Francisco Villa No. 3

Col. San Agustín, C.P. 45645

Tlajomulco de Zúñiga, Jalisco, México.

Tel.  (33) 3044 6666

PRECAUTIONS AND WARNINGS

• Do not expose the mat to direct heat as this can cause deformation.

   

Importadora Global Rida Sa De Cv.

Matilde Marquez numero 68

Colonia Peñon de los Baños Cp 15520

Alcaldía Venustiano Carranza, Cdmx

RFC: IGR1510164C2

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