THE SAFETY PROMISE
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Phase 1: Materials Selection
Before becoming part of VORO’s electric scooters, the materials we
use are subject to rigorous selection. Each component has a specific
function and must ensure performance, as well as rider’s comfort and
safety.
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Phase 2: Production - A phase we control from A-Z
Just like our riders, safety is our priority. Because of this, there are
some important things that we prefer not to delegate, like the
assembly of our electric scooters. Every single component is
tested, from the motor, to the speed, to the suspension.
Once the product is fully assembled, we have a testing team in place
to test each electric scooter, flat road, uphill and downhill. Top speed
might be capped at 15mp/h for certain countries. It can be unlocked
with our built-in software via LCD throttle display (P8 function).
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Phase 4: Ongoing Test - Pre-shipping Test
LCD throttle turns on, no cracks
Motor spinning upon pulling down of LCD throttle
Front and rear wheel inflated
Styrofoam protection in packaging
Charger turns red when charging, green when fully charged.
Every electric scooter is tested by a trusted team.
We have a set of routine checks that we conduct before every
shipment. Some examples:
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Phase 3: Burn-in cycle
Turning each machine on and off every hour over twenty-four hours
was carried out to ensure each component is working correctly. We
cause more stress to the components by turning it on and off - This
way, defective components will appear right away and we can
rectify them.
