TROUBLESHOOTING
Installation and Programming Manual
7-5
Question:
How can I find out how much memory is supported by my Voice
Mail System.
Answer:
•
Use statistics option in VUP/VUJ.
Question:
Pager Notification does not work.
Answer:
•
Make sure you have selected the correct External Access
Code.
•
Make sure you did not add the External Access Code to the
pager number.
•
Make sure pager notification is allowed and enabled.
•
Make sure the pager number is entered correctly.
•
Make sure your pager company provides a 1400 Hz tone if ‘$’
is used.
•
If your provider does not support 1400 Hz tone SIT tone, use
enough pauses to by-pass the sent tone.
•
The first notification can take up to the amount of time that is
defined by Ring Notification Interval.
•
Make sure start and stop times are properly defined and
maximum number of retries has not been reached.
Question:
When I reach a mailbox, a menu is played immediately and I am
not given a chance to leave a message.
Answer:
•
The mailbox is defined as an announcer mailbox.
