33
SMASHED SCREEN IDENTIFICATION
PIXEL STATEMENT
A Liquid Crystal Display (LCD) Screen is a multilayer complex component.
Under the tough outer plastic layer, the glass sandwich beneath holds the LCD crystals in
place, which are themselves suspended in fluid. In the unfortunate event of an accident,
particularly a sharp localized impact, the glass will break.
The tough plastic outer sheet on the surface of the glass keeps all the glass intact
underneath preventing shards from falling out. This is a specific safety feature, particularly
implemented for the younger users and also for in-car use.
The broken glass normally shows signs of the impact mark and also cracks radiating away.
The resultant fluid leakage renders the panel inoperable.
Symptoms are often a dark round mark, a white screen without picture and maybe some
multi-coloured lines. Depending on the individual break, an element of the image may
remain for a while, but not for long, as the fluid leaks away. Some inky black staining may
also appear upon the crack lines, as the fluid escapes.
Unfortunately a break of this nature is not covered under the manufacturers warranty as it
is accidental damage to the product, rather than an original defect from manufacture.
Please see below for a sample image of a broken LCD panel for reference.
Replacement panels can however be installed by the VOYAGER product support centre
after contacting them directly. See www.voyager-systems.co.uk for details.
The LCD screen contains 1,152,000 pixels (9" products). Pixels can however fail during
normal product life. 1 pixel = 0.00009% failure rate, one pixel failure per year of operation
is considered normal and not a cause for concern.
Summary of Contents for VYDVD7
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