G
ATEWAY
C
ONTROLLER
S
ERIES
U
SER
M
ANUAL
VALUEPOINT NETWORKS, INC. ALL RIGHTS RESERVED
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AGE
135
OF
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6 .
L
I M I T E D
W
A R R A N T Y
Gateway Controller
What the hardware warranty covers:
We warrant its products to be free from defects in material and workmanship during the
warranty period. If a product proves to be defective in material or workmanship during the
warranty period, we will at its sole option repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components.
How long the hardware warranty is effective:
The Gateway Controller has a depot repair hardware warranty from the date of the first
purchase.
Whom the warranty protects:
This warranty is valid only for the first purchaser.
What the warranty does not cover:
1.
Any product, on which the serial number has been defaced, modified or removed.
2.
Damage, deterioration or malfunction resulting from:
a.
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied with
the product.
b.
Repair or attempted repair by anyone not authorized by us.
c.
Any damage of the product due to shipment.
d.
Removal or installation of the product.
e.
Causes external to the product, such as electric power fluctuations or failure.
f.
Use of supplies or parts not meeting our specifications.
g.
Normal wears and tears.
h.
Any other cause that does not relate to a product defect.
3.
Removal, installation, and set-up service charges.
How to get service:
1.
For information about receiving service under warranty, contact our Customer
Support.
2.
To obtain warranted service, you will be required to provide (a) the original dated sales
slip, (b) your name, (c) your address (d) a description of the problem and (e) the serial
number of the product.
3.
Take or ship the product prepaid in the original container to your dealer, and our
service center.
4.
For additional information, contact your dealer or our Customer Service Center.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION
CONTAINED
HEREIN
INCLUDING
THE
IMPLIED
WARRANTY
OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages:
Our LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. We
SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES
BASED UPON INCONVENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF
PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH
BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE
POSSIBLITY OF SUCH DAMAGES.
2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
