VTech 2431 - VT Cordless Phone, User Manual

Page 1: ...r or heat register This product should not be placed in a built in installation where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not locate this produc...

Page 2: ... damage and will often require extensive work by a VTech authorized technician to restore the product to normal operation E If the product has been dropped and the cabinet has been damaged F If the product exhibits a distinct change in performance 13 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lighting 14 Do not us...

Page 3: ...erenced on a Line 2 call 2 Handsets conferenced on a Line 1 call while another Handset is in Intercom mode with the Base Unit 1 Handset on Line 1 a different Handset in Intercom mode with the Base Unit 2 additional Handsets are conferenced on Line 2 This manual is designed to familiarize you with the GIGAPHONE cordless telephone We strongly recommend you read the manual before using your phone Int...

Page 4: ... 7377 1 Base Unit 2 Handset 3 AC Power Adapter 4 Telephone Cords Telephone Line Cords AC Power Adapter Handset Battery Pack Base Unit Belt Clip Owner s Manual OWNER S MANUAL I 0 TONE OPER 7 8 9 PQRS TUV WXYZ 4 5 6 GH JKL MNO 1 2 3 ABC DEF INTERCOM TRANSFER FLASH FLASH CLEAR HANDSFREE VOLUME INTERCOM GIGAPHONE 2 4GHz TRANSFER L1 1 2 ABC DEF MNO JKL TUV GHI PQRS TONE WXYZ 3 6 5 4 7 8 9 OPER 0 L2 OFF...

Page 5: ...andsfree Speakerphone 9 LCD Display 10 Select OK 11 Off Clear 12 Line 2 Flash 13 Battery Compartment back of Handset 14 Intercom Transfer 15 Volume 16 Microphone 1 2 3 4 5 6 7 8 9 10 13 11 12 14 16 15 FLASH FLASH CLEAR HANDSFREE VOLUME INTERCOM GIGAPHONE 2 4GHz TRANSFER L1 1 2 ABC DEF MNO JKL TUV GHI PQRS TONE WXYZ 3 6 5 4 7 8 9 OPER 0 L2 OFF ...

Page 6: ...YZ 4 5 6 GH JKL MNO 1 2 3 ABC DEF INTERCOM TRANSFER 8L55 VTECH COMMUNICATIONS LTD DC 7V 900mA CLASS 2 POWER SOURCE ONLY CORDLESS TELEPHONE CANADA 1135 102 1814A REN IES X X IC RSS CNRXXX COMPLIES WITH 47 CFR PART 68 REGISTRATION NO US EW7 WI00B80 513700 RINGER EQUIVALENCE 0 0B USOC JACK RJ11C RJ14C THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITI...

Page 7: ...jack labeled LINE 1 L1 L2 located on the bottom of the Base Unit Here are steps for connecting 2 lines If you have 2 Lines coming out of a Single Wall Jack Connect a 4 wire RJ 14 modular phone cord between the wall jack and the phone jack labeled L1 L1 L2 If you have 2 Lines each coming out of Separate Wall Jacks Connect a modular phone cord from the wall jack you want to designate as your LINE 1 ...

Page 8: ... your cordless phone IMPORTANT FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM 1 Choose a central location for your Base Unit 2 Install your Base Unit and Extension Handsets away from electronic equipment such as personal computers television sets and microwave ovens 3 In locations where there are multiple cordless telephones separate base units as much as possible 4 Install your telepho...

Page 9: ... hours After initial charge a maintenance charge of 8 hours should be sufficient Installation of Battery Pack in Handset The original Handset that is shipped with your GIGAPHONE system will be automatically registered to the Base This Handset is HANDSET 1 As you register additional Handsets to the system they will be assigned extension numbers in the following order HANDSET 2 HANDSET 3 HANDSET 4 e...

Page 10: ...0 C A U T I O N T O R E D U C E R I S K O F F I R E U S E O N L Y V T E C H 8 0 5 0 1 7 0 0 0 0 B A T T E R Y I N S T A L L T H I S S I D E U P 1 Spare Battery Charger Power Backup Function 1 Open the spare battery charger by pressing the release button located on the left hand side of the Base Unit A drawer will open to reveal the spare battery compartment 2 Place a battery pack in the drawer wit...

Page 11: ...harge the battery pack for 12 hours when you first receive your phone You ll know the battery pack needs charging when IMPORTANT 1 Do not dispose of a battery pack in a fire the cell may explode 2 Donotopenormutilatethebatterypack Toxicsubstancesmaybereleased causing harm to eyes or skin 3 Exercise care in handling battery packs in order to prevent an accidental short of the charge contacts potent...

Page 12: ...etal contacts aligned with the charge contacts in the battery compartment 4 Replace the battery cover by sliding it upward 5 Place the Handset in the Charge Cradle and allow it to charge for 12hours Aftertheinitialcharge a maintenance charge of 8 hours should be sufficient Handset Battery Pack Charger Unit Belt Clip FLASH FLASH CLEAR HANDSFREE VOLUME INTERCOM GIGAPHONE 2 4GHz TRANSFER L1 1 2 ABC D...

Page 13: ...seconds Afterwards it will return the idle screen 5 Enter the 15 digit Base ID Code into the Handset then press OK Registration and Operation OK 7 If the Handset displays REJECTED BY BASE or continues to display SEARCHING FOR BASE for well beyond 60 seconds try the registration process again by repeating the above steps Congratulations You can now enjoy the benefits of your 2 Line VTECH Multi Hand...

Page 14: ...eady with the extension numbers currently on an intercom call For example 02 indicates that the Base and Handset 2 are on an intercom call Battery indicator Cycles Low Medium and High when Handset battery is charging Flashes when a low battery condition is detected Mute indicator On steady when the Handset microphone is muted Hold indicator On steady when the line is on hold Handset Registration i...

Page 15: ...s in your voicemail Servicemustbesubscribedtothroughyourlocal telephone company LightswhenlineisbeingusedbytheGIGAPHONEsystem Flashes when another telephone on the same line parallel extension is in use or when line is on hold Lights whenever the handset is placed in the Base Unit charging cradle Lights when Base microphone is muted Lights when Base Speakerphone is in use Lights when a spare batte...

Page 16: ...y by scrolling until it is highlighted then press SELECT and then press SAVE Then add a NAME to your entry by following the instructions under To Store a Number Name HANDSET MENU With the Handset in the idle OFF mode press the MENU key to access the following options CALL HISTORY Caller ID HANDSET SETTINGS REGISTER Use the scroll keys to select the desired option then press OK Press the OFF CLEAR ...

Page 17: ...ll as new However the other registered Handsets and Base displays will consider it a new call and add it to the NEW CALLS total After you review all new Caller ID records the NEW CALLS status will be turned off The following information explains how to access Caller ID records Call History To dial the displayed number press the desired LINE key If you need to dial the number differently than how i...

Page 18: ...rd displayed press MENU Scroll to DELETE CID 4 Press OK The CID record is displayed with the choices THIS delete only this record and ALL delete all CID records If you press THIS the displayed CID records will be deleted and you will hear a confirmation beep If you press ALL the screen will ask you Are You Sure If you re sure press YES and all CID records will be deleted If you decide not to delet...

Page 19: ...ngs menu When set to ON the Handset will emit a warning tone whenever the Handset is taken out of range of the Base Handset and Base Settings Handset Press MENU scroll to HANDSET SETTINGS then press OK RINGERS will be highlighted press SET Highlight the desired adjustment then press SET VOLUME Use to sample the choices of loudness There are five OFF LOW MEDIUM MEDIUM HIGH and HIGH Press OK to conf...

Page 20: ...et Settings menu When set to ON the Handset will emit a beep whenever a key is pressed SELECT TONE PULSE AT THE BASE UNIT With the Base Unit in the idle OFF mode press MENU Scroll to SETUP BASE then press OK Scroll to SET PULSE TONE then press SET Scroll to the desired LINE press SET Use the UP and DOWN arrow keys to highlight the desired dialing mode TONE or PULSE Press OK to confirm your choice ...

Page 21: ... NOTE When Range Extender is activated your GIGAPHONE will consume more battery power This means the standby and talk time of your Handset s will be shorter DEVICE NAME EDIT Naming your Handset s YoucanpersonalizeeachHandset givingitaname Dad sPhone orMary s Office for example instead of HANDSET 1 etc With the Handset in the idle on hook mode Press MENU Scroll to HANDSET SETTINGS then press OK Scr...

Page 22: ...w x y z 9 0 RegisterandMEM Memory Register Use this option to register a Handset to the GIGAPHONE Base You can register a total of eight Handsets to the GIGAPHONE Base This process is activated automatically whenever a new handset is powered up in range of the GIGAPHONE Base You will be prompted to enter the 15 digit Base ID code which can be found on the Base Unit screen see Registration and oper...

Page 23: ...d to ENTER NAME Use the digit keys to spell the name If you make a mistake press the CLR softkey To enter a space press aa When finished press SAVE If there is space available in memory thenumber namewill be saved and the Handset will return to idle mode IfthememoryisfulltheHandset will display PHONEBOOK IS FULL and exit to the idle screen without saving the entry Soft Mem Functions Follow the abo...

Page 24: ... chararctersof thenameand then press FIND to search If you make a mistake press CLR softkey The closest match in alphabetical order will be displayed Once you find the entry you want simply press a LINE key or HANDSFREE to dial the number To Delete a Number Name Using the steps in To Search For and Dial a Name Number locate the entry you want to delete Press the EDIT softkey The Handset will displ...

Page 25: ...umber locate the entry you want to edit Press the EDIT softkey twice The Handset will display Select NAME or NUM Using the softkey move the cursor to the character you want to edit and then enter the corrections as needed Press MORE to access DEL BACK and SPACE function When finished press the SAVE softkey To exit without saving press OFF When finished the handset will display the edited entry Sof...

Page 26: ...en dialyournumber oryoucandial your number first then access a line With both lines idle pressing SPEAKERPHONE or HEADSET if you are using a headset connector to the Base will access LINE 1 IfyouwanttoaccessLINE2with both lines idle press the LINE 2 key first then press SPEAKERPHONE or HEADSET If one line is IN USE pressing SPEAKERPHONE or HEADSET will automatically access the idle line If both li...

Page 27: ... pressing SPEAKERPHONE or HEADSET if you are using a Headset connected to the Base will answer the inbound call Press SPEAKERPHONE or HEADSET to end your call Redial From either Handset or Base Unit Each system Handset and Base Unit will remember the last 5 phone numbers dialed From the idle mode press RDL Scroll until the desired phone number is highlighted Then press the appropriate LINE key to ...

Page 28: ... the Base to end the first call then answer the new call or Press the HOLD soft key to place the original call on hold After that press the appropriate LINE key and then SPEAKERPHONE or HEADSET to answer the new call You can end the new call by pressing SPEAKERPHONE orHEADSET Toreturntotheoriginalcallbypressing the appropriate LINE key and then SPEAKERPHONE or HEADSET You can also Conference both ...

Page 29: ... soft key on the Handset or the MUTE key on the Base when in Speakerphone or Headset mode will disable the microphone Press MUTE key again to return to normal 2 way conversation Hold Function From the Handset Press the HOLD soft key to place a call on hold To return to the call press the LINE or the HANDSFREE key From the Base During an active call press the HOLD soft key to place a call on hold T...

Page 30: ...pient to respond by pressing INTERCOM will be able to talk to you via the intercom Others can join the ongoing intercom call by calling one of the parties involved in the intercom The unit beeps whenever a party joins an ongoing call INTERCOM TRANSFER I 0 TONE OPER 7 8 9 PQRS TUV WXYZ 4 5 6 GH JKL MNO 1 2 3 ABC DEF INTERCOM TRANSFER BASE SPEAKERPHONE or HEADSET VOLUME During an active call simply ...

Page 31: ... system all registered Handsets and Base will display Advanced Operations Switching from the Handset Earpiece to Handsfree While on a call using the Handset earpiece press HANDSFREE on the lower left portion of the Handset To return to the Handset earpiece press HANDSFREE again During a call the Handset screen will display in the upper left corner the LINE icon s and the HANDSET BASE number s 1 8 ...

Page 32: ...andset In addition your screen will display Afteryoucheckyourmessages theMessageWaitingindicatorswillautomatically turn off Please note that whenver new unplayed messages are stored in your voicemail the local Telephone Company will continue to send a VMWI signal Handset and Base Operation MESSAGE WAITING 2 LINE Conference Calls Handset or Base Make or answer a call on LINE 1 or LINE 2 Place the c...

Page 33: ... SPEAKERPHONE or HEADSET to pick up the call on hold Handset and Base Operation Transferring Calls You can transfer calls on the GIGAPHONE system from the Base to Handset Handset to Handset or Handset to Base Blind Transfer You can directly transfer any active call to another GIGAPHONE extension without notification by doing the following steps Handset or Base must be on an active call Press the I...

Page 34: ...design You can wear your Headset on either ear leaving one ear free for room conversation FLASH FLASH CLEAR HANDSFREE VOLUME INTERCOM GIGAPHONE 2 4GHz TRANSFER L1 1 2 ABC DEF MNO JKL TUV GHI PQRS TONE WXYZ 3 6 5 4 7 8 9 OPER 0 L2 OFF I 0 TONE OPER 7 8 9 PQRS TUV WXYZ 4 5 6 GH JKL MNO 1 2 3 ABC DEF INTERCOM TRANSFER Headset Operation connected to the Base Unit The same type of Headset can be connec...

Page 35: ...ical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind ...

Page 36: ...in your wiring or local service Contact your local telephone company You Get Noise Static Or A Weak Signal Even When You re Near The Base Unit Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference Try moving the appliance or the Base Unit to another outlet You Get Noise Static Or A Weak Signal When You re Away From The Base Unit You may be out of rang...

Page 37: ...he Keys Or Buttons Work Make sure the power cord is plugged in Common Cure For Electronic Equipment Iftheunitdoesnotseemtoberespondingnormally thentryputtingtheHandset in the cradle If it does not seem to respond do the following in the order listed 1 Disconnect the power to the Base 2 Disconnect the Handset battery and spare battery pack if applicable 3 Wait a few minutes 4 Connect power to the B...

Page 38: ...ment of Product at VTECH S option is your exclusive remedy you should expect the repair or replacement to take approximately 30 days How Long is the limited warranty period The limited warranty period for the product extends for ONE 1 YEAR from the date of purchase if we repair or replace a Materially Defective Product the terms of this limitad warranty this limited warranty also applies to repair...

Page 39: ...harges prepaid VTECH assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTECH will notify you and will request that you authorize the cost of repair prior to any further repair activity you must pay for the cost of repair and return shipping costs for the r...

Page 40: ...ed to one year from date of purchase Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTECH be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the product or other associated equipment the cost of substitute equip...

Page 41: ...from the line network until the problem has been corrected FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The equipment has been tested and found to comply with part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interfer...

Page 42: ... the product identifier is preceded by the phrase FCC Reg No and the REN is listed separately For equipment approved after that date the product identifier is preceded by US and a colon and the REN is encoded in the product identifier as the sixth and seventh characters following the colon For example the product identifier US AAAEQ03T123XYZ would indicate an REN of 0 3 The REN is used to determin...

Page 43: ...Canada This telephone is registered for use in Canada Notice The REN assigned to this device denotes the number of devices you may connect to the telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subjected only to the requirement that the sum of the REN does not exceed five 5 0 Notice The Industry Canada label iden...

Page 44: ...es that VTech Communications INC is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel cadmiumbatteriesintothetrashormunicipalwaste whichmaybeillegalinyour area R VTech s participating in the RB...

Page 45: ... range may vary accordingtoenvironmentalconditions at the time of use SIZE Handset 174mmx50mmx34mm including antenna Base 206mmx146mmx70mm WEIGHT Handset 116 grams Base 587 grams excluding battery pack POWER REQUIREMENTS Handset 2 4V 1500mAh NiMH 2 4V 800mAh Ni Cd Battery Pack Base 7 VDC 900mA MEMORY Speed Dial 50Memorylocations into 32 digits per location CID Alpha Numeric Display 50 Memory locat...

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Page 47: ...umber Name 24 To delete a Number Name 25 To Edit a Number Table Of Contents 26 Advanced Operations 26 Handset and Base Operation 26 Making Calls 27 Redial 27 Answering Calls 29 Mute Function 29 Hold Function 29 Flash Function 29 How to Adjust the Handset Volume 30 Intercom Transfer 31 Handsfree Speakerphone Operation 31 Switching from the Handset Earpiece to Handsfree 31 Base Speakerphone Operatio...

Page 48: ...erton Oregon Distributed in Canada by VTech Electronics Canada Ltd Suite 200 7671 Alderbridge Way Richmond B C V6X 1Z9 Copyright 2002 for VTECH TELECOMMUNICATIONS LTD Printed in China ISSUE 0 A member of THE VTECH GROUP OF COMPANIES VTECH TELECOMMUNICATIONS LTD ...

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Page 56: ...istration and basic functions For detailed operational instructions please refer to the VT20 2431 or VT20 2481 User s Manual To order additional system Handsets model VT20 2420 battery packs or headsets call VTech Communications Inc at 1 800 595 9511 Introduction 1 If you have questions about this product or if you re having difficulty with setup or operation do not return your phone to the store ...

Page 57: ...h cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to a VTech authorized service facility Opening or removing cabinet parts other than specified access doors may expose you to dangerous vol...

Page 58: ...wing order HANDSET 2 HANDSET 3 HANDSET 4 and so forth Whenever a Handset battery pack is installed the Handset will automatically begin SEARCHING FOR BASE if previously registered or it will prompt you to ENTER BASE ID to register the new Handset BEFORE USING YOUR HANDSET S CAREFULLY PEEL OFF THE PROTECTIVE FILM COVERING THE DISPLAY Setup Of The VT20 2420 Accessory Handset 1 Plug the AC power adap...

Page 59: ...see the ENTER BASE ID screen as described in step 1 OK 7 If the Handset displays REJECTED BY BASE or continues to display SEARCHINGFORBASE for well beyond 60 seconds try the registration process again by repeating the above steps Congratulations You can now enjoy the benefits of your 2 Line VTECH Multi Handset 6 Wait approximately 15 to 60 seconds You will hear confirmation beeps from the Base and...

Page 60: ...ordless Handset is equipped with a 2 5mm Headset Jack for use with an optional accessory Headset for hands free operation If you choose to use the Headset option you must obtain an optional accessory Headset which is compatible with the GIGAPHONE To purchase a Headset call VTECH Customer Service at 1 800 595 9511 Once you have a compatible 2 5mm Headset locate the Headset Jack on the GIGAPHONE Han...

Page 61: ...these suggestions call VTECH Communications at 1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 7377 The Phone Doesn t Work At All Make sure the Power Cord is plugged Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack Make sure the batteries are properly charged If the LOW BATTERY message is shown the battery pack needs charging Is the Ha...

Page 62: ...ing condition VTECH will retain defective parts modules or equipment Repair or replacement of Product at VTECH S option is your exclusive remedy You should expect the repair or replacement to take approximately 30 days How Long is the limited warranty period The limited warranty period for the product extends for ONE 1 YEAR from the date of purchase if we repair or replace a Materially Defective P...

Page 63: ...s including the Product to the VTECH service location along with a description of the malfunction or difficulty 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement be...

Page 64: ...uipment was approved after that date it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments ACTA We are required to provide you with the following information 1 Connection and use with the nationwide telephone network The plug and jack used to connect this equipmet to the...

Page 65: ...er on the directory card so that you can still dial the emergency number manually if the memory dialing feature doesn t work b This feature is provided only as a convenience and the manufacturer assumes no responsibility for customer reliance upon the memory feature c Testing the emergency telephone numbers you have stored is not recommended However if you do make a call to an emergency number You...

Page 66: ...ingbatterypack Charger 200 grams POWER REQUIREMENTS Handset 2 4V 1500mAh NiMH or 2 4V 800mAh Ni Cd Battery Pack Charger 6 VDC 300mA MEMORY Speed Dial 50 Memory locations up to 32 digits per location CID AlphanumericDisplay 50 Memory locations SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE 91 5822 20 00 ISSUE 0 20 Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distr...

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