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5. How do you get warranty service?
To obtain warranty service, visit
or call
1 (800) 595-9511
. In Canada,
please dial
1 (800) 267-7377
.
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
PRODUCT(s) to the service location. VTech will return repaired or replaced PRODUCT under this
limited warranty to you. Transportation, delivery or handling charges are prepaid. VTech assumes
no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by
this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech
will notify you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of products that are not
covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
•
Return the entire original package and contents including the PRODUCT to the service location
along with a description of the malfunction or difficulty; and
•
Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
•
Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this PRODUCT. VTech provides no other warranties
for this PRODUCT. The warranty exclusively describes all of VTech’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications to
this limited warranty and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability
(an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of
purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special,
incidental, consequential, or similar damages (including, but not limited to lost profits or revenue,
inability to use the PRODUCT or other associated equipment, the cost of substitute equipment,
and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
Appendix
Limited warranty
