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I cannot dial out. Make sure there is a dial 

tone before dialing. It 

is normal if the handset 

takes a second or two 

to synchronize with the 

telephone base before 

producing a dial tone. 

Wait an extra second 

before dialing.
Eliminate any background 

noise. Mute the handset 

before dialing, or dial 

from another room in 

your home with less 

background noise.

The display 

shows 

To 

register HS

 

and 

See 

manual

 

alternately. The 

handset does 

not work at all.

The handset is 

deregistered from the 

telephone base. Follow 

the steps in 

Register 

a handset

 to register 

the handset back to the 

telephone base.

The display 

shows 

Low 

battery

.

Place the handset in the 

telephone base or charger 

for charging.

The battery 

does not charge 

in the handset 

or the handset 

battery does not 

accept charge.

Make sure the handset is 

placed in the telephone 

base or charger correctly.
If the battery is completely 

depleted, charge the 

battery for at least  

30 minutes before use.
You may need to purchase 

a new battery.

The telephone 

does not ring 

when there is an 

incoming call.

Make sure the ringer 

volume is not set to off.
The handset may be too 

far from the telephone 

base. Move it closer to the 

telephone base.

My handset 

beeps and is 

not performing 

normally.

Move the handset closer 

to the telephone base. It 

may be out of range.

I hear noise on 

the cordless 

handset and 

the keys do not 

work.

Make sure the telephone 

line cord is plugged in 

securely.

I hear other calls 

when using the 

telephone.

Disconnect the telephone 

base from the telephone 

wall jack. Plug in a 

different telephone. If you 

still hear other calls, the 

problem is probably in 

the wiring or telephone 

service. Contact your 

telephone service 

provider.

There is 

interference 

during a 

telephone 

conversation. 

My calls fade 

out when 

I am using 

the cordless 

handset.

The handset may be out 

of range. Move it closer to 

the telephone base.
If you subscribe to high-

speed Internet service 

(DSL - digital subscriber 

line) through your 

telephone line, you must 

install a DSL filter between 

the telephone line cord 

and the telephone wall 

jack. The filter prevents 

noise and caller ID 

problems caused by DSL 

interference. Contact your 

DSL service provider for 

more information about 

DSL filters.
Appliances or other 

cordless telephones 

plugged into the 

same circuit as the 

telephone base can 

cause interference. Try 

moving the appliance or 

telephone base to another 

outlet.
The location of your 

telephone base can 

impact the performance 

of your cordless phone. 

For better reception, 

install the telephone base 

in a centralized location 

within your home or 

office, away from walls 

or other obstructions. 

In many environments, 

elevating the telephone 

base improves overall 

performance.

Summary of Contents for CS6214

Page 1: ...2 CS6214 21 VG101 VG101 11 DECT 6 0 cordless telephone Go to www vtechphones com US to register your product for enhanced warranty support and the latest VTech product news Go to phones vtechcanada com Canada for the latest VTech product news ...

Page 2: ...g Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 CAUTION Do not install the telephone base at a height above 2 meters 5 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or a swimming pool or in a wet basement or shower 6 Do not place this product on an unstable table shelf stand or other unstable surfaces 7 Avoid placing the telep...

Page 3: ...ormal operation If the product has been dropped and the telephone base and or handset has been damaged If the product exhibits a distinct change in performance 15 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 16 Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spa...

Page 4: ... least six inches from the pacemaker Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones About cordless telephones Privacy The same features that make a ...

Page 5: ...e battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury ...

Page 6: ...Directory 11 Add a directory entry 11 Review a directory entry 11 Alphabetical search 12 Delete a directory entry 12 Edit a directory entry 12 Dial a directory entry 12 Caller ID 13 Review a caller ID log entry 13 Memory match 13 Missed call indicator 13 View dialing options 14 Dial a caller ID log entry 14 Save a caller ID log entry to the directory 14 Delete the caller ID log entries 15 Sound se...

Page 7: ...11 In Canada go to phones vtechcanada com or call 1 800 267 7377 THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT162342 BT262342 2 4V 300mAh Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉRER OU PERCER LES PILES Made in China Fabriqué en chine CR1939 1 set for CS6214 CS6214 11 2 sets for CS6214 2 1 set for CS6214 CS6214 11 CS6214 2 1 set for CS6214 CS6214 11...

Page 8: ...a caller ID log entry 6 REDIAL PAUSE Review the redial list Insert a dialing pause while dialing or entering numbers into the directory 7 DELETE Delete the displayed entry while reviewing the directory caller ID log or redial list Delete digits or characters when entering numbers or names 8 CID VOL Review the caller ID log when the telephone is not in use Scroll down while in a menu or in the dire...

Page 9: ...connect the telephone base for desktop usage or wall mounting NOTES Use only the adapters provided Make sure the electrical outlets are not controlled by wall switches The adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet TIP If you subscribe to...

Page 10: ...ge the battery provided with this product only in accordance with the instructions and limitations specified in this manual If the handset will not be used for a long time disconnect and remove the battery to prevent possible leakage TH IS SI DE UP CE CÔ TÉ VE RS LE HA UT Ba tte ry Pa ck Bl oc p ile s BT 16 23 42 B T2 62 34 2 2 4V 30 0m Ah Ni M H W AR NI NG AV ER TI SS EM EN T DO NO T BU RN OR PU ...

Page 11: ...d time Set date and time 1 Use the dialing keys 0 9 to enter the month MM date DD and year YY Then press SELECT 2 Use the dialing keys 0 9 to enter the hour HH and minute MM Then press q or p to choose AM or PM 3 Press SELECT to save Check for dial tone Press If you hear a dial tone the installation is successful If you do not hear a dial tone Make sure the installation procedures described above ...

Page 12: ... to idle mode press and hold CANCEL Set language The LCD language is preset to English You can select English French or Spanish to be used in all screen displays 1 Press MENU when the handset is not in use 2 Press q or p to choose Settings and then press SELECT twice 3 Press q or p to choose English Français or Español 4 Press SELECT twice to save your setting You hear a confirmation tone Set date...

Page 13: ...ion that requires it delete the home area code you have already programmed following the steps above After you have deleted the home area code ___ appears Dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you need to change the dial mode to pulse dialing before using the telephone 1 Press MENU when the handset is not in use 2 Press q or p to choose Settings a...

Page 14: ...g preview numbers before dialing press DELETE or CANCEL to backspace and delete press and hold PAUSE to insert a dialing pause a P appears Answer a call Press or any of the dialing keys End a call Press OFF or put the handset back in the telephone base or charger Volume During a call press VOL or VOL to adjust the listening volume Mute The mute function allows you to hear the other party but the o...

Page 15: ...re fees for caller ID services In addition services may not be available in all areas Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID log or redial while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID log or redial list To access ...

Page 16: ...s It may lead to handset deregistration If the handset displays To register HS and See manual refer to the Register a handset section to register the handset back to the telephone base Redial list Each handset stores the last five telephone numbers dialed Entries are shown in reverse chronological order When there are already five entries the oldest entry is deleted to make room for the new entry ...

Page 17: ...atedly to select a number Press SELECT to copy the number 5 Press SELECT to move on to enter the name The handset displays Enter name 6 Use the dialing keys to enter the name Additional key presses show other characters of that particular key The first character of every word is capitalized 7 Press SELECT to save The handset displays Saved and then you hear a confirmation tone While entering names...

Page 18: ... number 3 Press SELECT to confirm The handset displays Deleting and then Contact deleted You hear a confirmation tone Edit a directory entry 1 Search for the desired entry in the directory see Review a directory entry or Alphabetical search 2 When the desired entry appears press SELECT The handset displays Edit number and the stored number 3 Use the dialing keys to edit the number then press SELEC...

Page 19: ...hrough the caller ID log OR 1 Press MENU when the phone is not in use Press q or p to select Caller ID log 2 Press SELECT twice and then press q or p to browse NOTE You hear two beeps when you reach the beginning or end of the caller ID log Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory the screen displays the stored name of th...

Page 20: ...t seven digits of the incoming phone numbers from that area code will be displayed while reviewing the caller ID log Press repeatedly to display all possible dialing options Dial a caller ID log entry When the number is shown in the correct format for dialing press to dial Save a caller ID log entry to the directory 1 When in the caller ID log press q or p to browse 2 When the desired caller ID lo...

Page 21: ...n the handset is not in use 2 Press q or p to choose Settings and then press SELECT 3 Press q or p to choose Key tone then press SELECT 4 Press q or p to choose On or Off then press SELECT to save You hear a confirmation tone Ringer tone You can choose from different ringer tones for each handset 1 Press MENU when the handset is not in use 2 Press q or p to choose Ringers and then press SELECT 3 P...

Page 22: ...t telephone service providers It may be included with your telephone service or may be optional Fees may apply Retrieve voicemail When you received a voicemail the handset displays and New voicemail To retrieve you typically dial an access number provided by your telephone service provider and then enter a security code Contact your telephone service provider for instructions on how to configure t...

Page 23: ...Remove the handset from the telephone base 2 Press and hold FIND HANDSET at the telephone base for about four seconds until the IN USE light turns on 3 Then press on the handset It displays Registering The handset show Registered and you hear a beep when the registration process completes The registration process takes about 60 seconds to complete ...

Page 24: ...d the other handset tries to review it Number repeated The telephone number you enter is already stored in the directory Out of range or no pwr at base The handset cannot communicate with the telephone base Check the telephone base power connection or move the handset closer to the telephone base Phone X XX XX The handset is on a call PRIVATE NAME The caller is blocking the name information PRIVAT...

Page 25: ... asked questions Below are the questions most frequently asked about the cordless telephone If you cannot find the answer to your question visit our U S website at www vtechphones com or call 1 800 595 9511 for customer service In Canada go to phones vtechcanada com or call 1 800 267 7377 My telephone does not work at all Make sure the telephone base is installed properly and battery is installed ...

Page 26: ...closer to the telephone base It may be out of range I hear noise on the cordless handset and the keys do not work Make sure the telephone line cord is plugged in securely I hear other calls when using the telephone Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or telephone service Contact...

Page 27: ...t have a speakerphone When recording playing or deleting your own announcement the instructions are announced through the handset receiver Make sure you place the handset receiver close to your ear I subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work Make sure your computer is powered on and your Internet is working properly...

Page 28: ...al Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference...

Page 29: ... two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all ...

Page 30: ...ment Canada s licence exempt RSS s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canad...

Page 31: ...es de sécurité importantes Afin de réduire les risques d incendie de blessures corporelles ou d électrocution suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone 1 Lisez et comprenez bien toutes les instructions 2 Observez toutes les instructions et mises en garde inscrites sur l appareil 3 Débranchez ce téléphone de la prise murale avant de le nettoyer N utilisez...

Page 32: ...uniquez avec le département de service à la clientèle de VTech dans les cas suivants Lorsque le cordon d alimentation est endommagé ou écorché Si du liquide a été échappé dans l appareil Si l appareil a été exposé à une source d humidité telle que la pluie ou l eau Si le produit ne fonctionne pas normalement en respectant les instructions de fonctionnement Réglez uniquement les commandes indiquées...

Page 33: ...ulateurs cardiaques s applique uniquement aux téléphones numériques sans fil L organisme Wireless Technology Research LLC WTR une firme de recherche indépendante a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l organisme Appuyée par l Administration des aliments et drogues FDA des États Unis la firme ...

Page 34: ...duire ou prévenir de telles interférences ne placez pas le socle du téléphone sans fil près ou sur un téléviseur ou magnétoscope S il y a présence de parasites il est conseillé d éloigner le téléphone sans fil du téléviseur ou du magnétoscope afin de réduire possiblement les interférences Piles rechargeables Manipulez les piles avec soin afin de ne pas les court circuiter avec des bagues bracelets...

Page 35: ...n products purchased as Refurbished This limited warranty also applies to replacement Products for a period of either a 90 days from the date the replacement Product is shipped to you or b the time remaining on the original one year limited warranty 90 day limited warranty on products that are purchased as Refurbished Whichever is longer Refurbished products purchased from our online store carry a...

Page 36: ...ipt as proof of purchase the unit How do you get warranty service To obtain warranty service in the United States of America please visit our website at www vtechphones com or call 1 800 595 9511 for instructions regarding where to return the Product In Canada go to phones vtechcanada com or dial 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product ...

Page 37: ...te 555 Tigard OR 97223 United States Phone 1 800 595 9511 in the U S or 1 800 267 7377 in Canada Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency 1921 536 1928 448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Power requirements Hands...

Page 38: ...MPANIES VTech is a registered trademark of VTech Holdings Limited Specifications are subject to change without notice 2021 VTech Communications Inc 2021 VTech Technologies Canada Ltd All rights reserved 02 21 CS6214 X_WEBCIB_V1 0 VG101 X_WEBCIB_V1 0 Designed to fit your home And your life ...

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