VTech CS6719, User Manual

Page 1: ...Complete user s manual w w w v tec hphones c om Models CS6719 CS6719 15 CS6719 16 CS6719 2 BC ...

Page 2: ...AR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines T Compatible with Hearing Aid T Coil TIA 1083 Telephones identified with this logo have reduced noise and interference when used with most T coil equippe...

Page 3: ...swer a call 20 End a call 20 Speakerphone 20 Volume 21 Mute 21 Call waiting 21 Temporary ringer silencing 21 Temporary tone dialing 22 Redial 22 Check voicemail 23 Chain dialing 23 Transfer a call 24 Find handset 25 Web address 25 Multiple handset use 26 Join a call in progress 26 Intercom 27 Answer an incoming call during an intercom call 27 Call transfer using intercom 28 Directory 29 About the ...

Page 4: ...a handset 43 Replace a handset 44 Screen messages 45 Handset and telephone base indicators 47 Battery 48 Troubleshooting 49 Important safety instructions 56 Precautions for users of implanted cardiac pacemakers 57 Operating range 57 ECO mode 57 Energy saving charging mode 58 Maintenance 58 About cordless telephones 59 The RBRC seal 59 Limited warranty 60 FCC ACTA and IC regulations 62 Technical sp...

Page 5: ...www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Abridged user s manual Battery Pack Bloc piles 2 4V Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉRER OU PERCER LES PILES Made in China Fabriqué en chine THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery compartment cover 1 for CS6719 CS6719 15 CS6719 16 2 for CS6719 2 Battery...

Page 6: ... com or call 1 800 267 7377 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Telephone base Charger Telephone line cord Telephone wall jack A DSL filter not included is required if you have DSL high speed Internet service The DSL filt...

Page 7: ...7 7377 IMPORTANT Check for a dial tone by pressing If you hear a dial tone the installation is successful If you do not hear a dial tone Make sure the installation procedures described above are properly done It may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all...

Page 8: ...short beeps to alert you The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank or displays Put in charger and flashes The battery has no or very little charge The handset cannot be used Charge without interruption at least 30 minutes The screen displays Low battery and flashes The battery has enough charge to b...

Page 9: ...telephone wall jack and the telephone base power adapter from the electrical outlet 1 Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely 3 Plug the telephone line cord into the telephone wall jack Plug the power cord into an electrical outlet not controlled by a wall switch Bundle the telephone line cord and power adapter cord neatly with...

Page 10: ...irst Slide the wall mount bracket up and remove it from the wall mount plate Unplug the telephone line cord or DSL filter from the telephone wall jack Unplug the power adapter from the power outlet Slide the telephone base up and remove it from the wall mount bracket See Telephone base and charger installation on page 2 1 2 3 4 ...

Page 11: ...lephone jacks will continue to work as normal Did you subscribe to voicemail service from your telephone service provider This telephone does not have a built in answering system This telephone supports voicemail feature offered by your telephone service provider subscription is required and fees may apply To use the voicemail To retrieve your voicemail messages you typically dial an access number...

Page 12: ...e a call waiting alert during a call page 21 OFF CANCEL Press to hang up during a call page 20 Press to silence the ringer temporarily while the handset is ringing page 21 Press and hold to erase the missed call indicator when the phone is not in use page 38 Press to return to the previous menu or press and hold to return to idle mode while in a menu without making changes MENU SELECT Press to sho...

Page 13: ... using pulse service while on a call page 22 Handset layout MUTE DELETE Press to mute the microphone while on a call page 21 Press to delete digits or characters while using the dialing keys page 20 or page 30 Press to silence the ringer temporarily while the handset is ringing page 21 Press to delete the displayed entry when reviewing the directory caller ID log or redial list page 33 page 42 or ...

Page 14: ...lashes when there is an incoming call or another telephone sharing the same line is in use Flashes when handsets are being deregistered On when a handset is in use On when a handset is being registered FIND HANDSET Press to page all system handsets page 25 ...

Page 15: ...NCEL To return to idle mode press and hold CANCEL Ringer volume You can adjust the ringer volume or turn the ringer off on each handset When the ringer is turned off the handset displays and Ringer off Press MENU when the handset is not in use Press or until the handset displays Ringers then p ress SELECT The handset displays Ringer volume then press SELECT again Press or to sample each ringer vol...

Page 16: ...ingers then press SELECT Press or until the handset displays Ringer tone then press SELECT The handset displays Tone with the current setting displayed Press or to sample each ringer tone Press SELECT to save your selection You hear a confirmation tone If you turn off the ringer volume you will not hear ringer tone samples 1 2 3 4 5 ECO Ringer tone ECO Ringers ECO Tone 1 ...

Page 17: ...ing keys 0 9 to enter the desired duration 1 12 Press SELECT to save You hear a confirmation tone The handset displays Quiet mode on and To turn off the quiet mode Press and hold QUIET when the handset is not in use The handset displays Quiet mode off briefly and then returns to idle When you change the settings of the ringer tone or ringer volume you can still hear the samples even if the quiet m...

Page 18: ...wo digit number 01 12 Press or to select the date then press SELECT or use the dialing keys to enter a two digit number 01 31 Press or to select the year then press SELECT or use the dialing keys to enter a two digit number 00 99 then press SELECT Press or to select the hour then press SELECT or use the dialing keys to enter a two digit number 01 12 Press or to select the minute then press SELECT ...

Page 19: ...e English Français or Español then press SELECT The screen displays Set English when you choose English The screen displays Set Francais when you choose Français The screen displays Set Espanol when you choose Español 5 Press SELECT to save your selection You hear a confirmation tone If you accidentally change the LCD language to French or Spanish you can reset it to English easily by pressing MEN...

Page 20: ...t Press DELETE to erase a digit Press and hold DELETE to erase all digits Press and hold PAUSE to insert a dialing pause a P appears 3 Press SELECT to save Then the handset dials the saved voicemail number OR Press MENU when the handset is not in use Press or to scroll to Settings then press SELECT Press or to scroll to Voicemail then press SELECT Use the dialing keys to enter the voicemail number...

Page 21: ...le away from home The clear voicemail feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off these indicators Press MENU when the handset is not in use Press or until the handset displays Settings then press SELECT Press or...

Page 22: ... your local area the telephone number is automatically stored in the caller ID log without the area code Press MENU when the phone is not in use Press or until the handset displays Settings then press SELECT Press or until the handset displays Home area code then press SELECT Use the dialing keys 0 9 to enter the desired home area code Press DELETE to delete a digit Press and hold DELETE to delete...

Page 23: ...fore using the telephone to make a call Press MENU when the phone is not in use Press or until the handset displays Settings then press SELECT Press or until the handset displays Dial mode then press SELECT Press or to choose Touch tone or Pulse Press SELECT to save your selection You hear a confirmation tone 1 2 3 4 5 Settings Dial mode Touch tone ECO ECO ECO ...

Page 24: ...9 Press or to dial The screen displays the elapsed time as you talk in hours minutes and seconds While predialing press DELETE or CANCEL to backspace and delete press and hold PAUSE to insert a dialing pause a P appears Answer a call Press or any dialing key 0 9 TONE or QUIET End a call Press OFF or put the handset to the telephone base or charger Speakerphone During a call press to switch between...

Page 25: ...ll waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are already on another call Press FLASH to put the current call on hold and take the new call Press FLASH at any time to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can temporarily silence hands...

Page 26: ... deleted to make room for the new entry Entries are in reverse chronological order The handset plays two beeps when you reach the end or beginning of the redial list or when you access the redial list with no records To review and dial a redial entry Press REDIAL when the phone is not in use Press or REDIAL repeatedly until the desired entry displays Press or to dial OR Press or when the phone is ...

Page 27: ... To access a number in the directory Press MENU while on a call Press SELECT to choose Directory Press or to scroll to the desired entry Press SELECT to dial the displayed number To access a number in the caller ID log Press MENU while on a call Press or to scroll to Caller ID log then press SELECT Press or to scroll to the desired entry Press SELECT to dial the displayed number To access a number...

Page 28: ...ngs and its screen displays Incoming call 3 To answer on the destination handset press or any dialing key 0 9 TONE or QUIET on the destination handset If the destination handset does not answer the call within 30 seconds the call will be reverted to the originating handset If you do not press or any dialing key 0 9 TONE or QUIET on your handset to reconnect the outside call within 30 seconds the c...

Page 29: ... Place the handset in the telephone base or charger Do not press and hold FIND HANDSET for more than 4 seconds It may lead to handset deregistration Press MUTE to turn off the ringer of a handset temporarily Paging tone continues on all other handsets Web address Use this feature to view the VTech website address Press MENU when the handset is not in use Press or until the handset displays Web add...

Page 30: ...s telephone base You can register up to five handsets to the telephone base To share an outside call When a handset is already on a call and you would like to join the call press or on the other handset To exit the call press OFF or place the handset in the telephone base or charger The call continues until both handsets hang up Multiple handset use ...

Page 31: ...display Intercom ended You can cancel the intercom call before it is answered by pressing OFF or INT on the originating handset If the destination handset does not answer the intercom call within 100 seconds is on a call or out of range the originating handset displays Unable to call and returns to idle mode Press OFF or MUTE on the destination handset to temporarily silence the intercom ringer Yo...

Page 32: ...answered press OFF or INT on your handset If the destination handset does not answer within 100 seconds is in use on a call or is out of range the originating handset displays Unable to call and then reconnects to the outside call 3 From this intercom call you have the following options You can let the destination handset join you on the outside call in a three way conversation Press and hold INT ...

Page 33: ...d you try to save an entry the screen displays Directory full When you try to save an entry already stored in the directory the screen displays Number repeated When the telephone number in the directory exceeds 15 digits a dash appears after the 14th digit and then the remaining digits are shown beginning with a dash alternately Only one handset can review the directory at a time When a handset tr...

Page 34: ...number Press SELECT to copy the number 5 Press SELECT to move on to the name 6 When Enter name displays use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key Press the key repeatedly until the desired character appears The first character of each word is capitalized Press or t...

Page 35: ...ECT to copy the number 2 Press SELECT to move on to the name 3 When Enter name displays use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key Press the key repeatedly until the desired character appears The first character of each word is capitalized Press or to move the curso...

Page 36: ... when the phone is not in use The screen displays Entries in DIR X and then the first entry in the directory OR Press MENU when the phone is not in use Press or to scroll to Directory then press SELECT Press or to scroll to Review then press SELECT The screen displays Entries in DIR X and then the first entry in the directory Use the dialing keys to enter the letter associated with the name For ex...

Page 37: ...up to 15 characters Additional key presses show other characters of that particular key Press DELETE to backspace and erase a character Press and hold DELETE to erase the entire entry Press or to move the cursor to the left or right Press 0 to add a space Press SELECT to confirm The screen displays Saved and then you hear a confirmation tone Delete a directory entry Search for the desired entry in...

Page 38: ...ose the desired speed dial location Press SELECT The screen displays Copy from DIR and then the first entry in the directory Press or to browse to the desired entry OR Use the alphabetical search to find the desired entry see page 32 Press SELECT to save You hear a confirmation The name up to 12 characters appears in the selected speed dial location If the directory is empty when you press SELECT ...

Page 39: ...y of the directory Press or to browse to the desired entry OR Use the alphabetical search to find the desired entry see page 32 8 Press SELECT to save You hear a confirmation The name up to 12 characters appears in the selected speed dial location Dial a speed dial number Press and hold a dialing key 0 or 2 9 to dial the number stored in the corresponding speed dial location When the speed dial lo...

Page 40: ...roll to Speed dial then press SELECT Press or or use the dialing keys to choose the desired speed dial location then press DELETE The screen displays Clear SD X Press SELECT to confirm You hear a confirmation tone Deleting the speed dial entries does not affect the entries in the directory 1 2 3 4 5 Directory ECO Speed dial ECO Clear SD X ECO ...

Page 41: ... Contact your telephone service provider if You have both caller ID and call waiting but as separate services you may need to combine these services You have only caller ID service or only call waiting service You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information o...

Page 42: ...ecords Caller ID log entries are shared by all system handsets Any deletions made on one handset are reflected on all other handsets Only one handset can review the caller ID log at a time If a handset tries to enter the caller ID log while another handset is already in it Not available displays For caller ID log entries with numbers between 16 and 24 digits in order to view the entire number you ...

Page 43: ...he caller does not match a number in your directory the name will appear as it is delivered by the telephone service provider Review and dial from the caller ID log Press CID when the phone is not in use The handset displays the first entry in the caller ID log Press or to browse When the desired entry displays press or to call OR Press MENU when the phone is not in use Press or to scroll to Calle...

Page 44: ... directory While reviewing the caller ID log press QUIET repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory When the number is shown in the correct format for dialing press or to ...

Page 45: ...or right Press and hold PAUSE to insert a dialing pause a P appears Press SELECT to move on to edit the name The screen displays Edit name Use the dialing keys to enter the name up to 15 characters Additional key presses show other characters of that particular key Press DELETE to backspace and erase a character Press and hold DELETE to erase the entire entry Press or to move the cursor to the lef...

Page 46: ... Delete all Press SELECT to confirm The screen displays Deleting and then you hear a confirmation tone Caller ID log screen messages Displays When PRIVATE NAME The caller is blocking the name information PRIVATE NUMBER The caller is blocking the telephone number information PRIVATE CALLER The caller is blocking the name and number information UNKNOWN NAME This caller s name is unavailable UNKNOWN ...

Page 47: ...ore registering to the telephone base For more details on battery charging see the table on page 4 To register a handset Place the new non registered handset in the telephone base 2 After about 10 seconds the handset displays Registering When the registration process completes the handset displays Registered and you hear a confirmation tone The registration process takes about 90 seconds to comple...

Page 48: ...t is still flashing The IN USE light flashes for approximately five seconds All handsets display To register HS and see manual alternately when the deregistration process completes The deregistration process takes about 10 seconds to complete To register the handset s to the telephone base again follow the registration instructions on the previous page You cannot deregister all handsets if any oth...

Page 49: ...com The handset is on an intercom call Intercom ended The intercom call has just ended Intercom to for models with three or more handsets only You have started the intercom process or started transferring a call and need to enter the desired handset number Line in use A system handset or another telephone on the same line is in use Low battery The battery needs to be recharged Microphone on MUTE i...

Page 50: ...handset registration is in progress Ringer muted The handset ringer is muted temporarily during an incoming call Ringer off The handset ringer is turned off Saved Your selection has been saved Speaker The handset speakerphone is in use To register HS see manual Screen display on a non registered handset Transferred You have transferred an outside call to another cordless handset Unable to call The...

Page 51: ...rphone is in use CHARGE On when the handset is charging in the telephone base or charger The battery icon flashes when the battery is low and needs charging The battery icon animates when the battery is charging The battery icon becomes solid when the battery is fully charged The handset ringer is turned off There are new voicemail received from the telephone service provider ECO The ECO mode acti...

Page 52: ...y read and follow these instructions Use only the batteries provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Do not dispose of the batteries in a fire Check with local waste management codes for special disposal instructions Do not open or mutilate the batteries Released electrol...

Page 53: ...ce provider There is no dial tone Try all the above suggestions Move the handset closer to the telephone base It may be out of range The telephone line cord may be defective Install a new telephone line cord Disconnect the telephone base from the telephone wall jack and connect a different telephone If there is no dial tone on this telephone either the problem is in your wiring or telephone servic...

Page 54: ...base or charger for up to 11 hours If the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge Make sure the handset is placed in the telephone base or charger correctly Remove and install the battery again then charge for up to 11 hours If the battery is completely depleted charge the handset for at ...

Page 55: ...lephone service Contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the teleph...

Page 56: ...orded telephone If calls are still not clear the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply I get noise static or weak signals even when I m near the telephone b...

Page 57: ...ent compatible with the caller ID service The caller ID information shows after the first or second ring If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service ...

Page 58: ...etrieve from them Contact your telephone service provider for more information on how to access your voicemail I cannot retrieve voicemail messages If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail I subscribe to a nontraditional telephone service that uses my com...

Page 59: ...following in the order listed Disconnect the power to the telephone base Disconnect the battery on the cordless handset Wait a few minutes before connecting power to the telephone base Install the battery again and place the cordless handset in the telephone base Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place 1 2 3 4 5 ...

Page 60: ... shock when the product is subsequently used Do not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled onto the product If the product has been exposed to rain or water If the product does not operate...

Page 61: ... wireless telephones Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displa...

Page 62: ...ur handsets back to the telephone base See page 43 for handset registration instructions Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can ...

Page 63: ...e care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this ...

Page 64: ...roduct extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever ...

Page 65: ...oduct purchased Product model and the date of purchase or receipt and Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively desc...

Page 66: ...has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies wit...

Page 67: ...rs please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The te...

Page 68: ...se 20 30 31 33 41 Directory 29 36 Display screen messages 42 45 46 DSL filter 2 E Edit a directory entry 33 End a call 20 F Find handset 25 Flash 21 H Handset icons 47 Handset indicators 47 Handset layout 8 9 Handset lights 47 Handset locator 25 Handset ringer 11 Home area code 18 I Icons 47 Implanted cardiac pacemakers 57 Important safety instructions 56 Indicators 47 Installation 2 J Join a call...

Page 69: ...d dial 34 36 Store a directory entry 30 31 Store a speed dial entry 34 T Technical specifications 63 Telephone base indicator 47 Telephone base installation 2 Telephone base layout 10 Telephone base light 47 Temporary ringer silencing 21 Temporary tone dialing 22 Time and date setting 14 Tone dialing 19 22 Transfer a call 24 Troubleshooting 49 55 U Using the menu 11 V Voicemail 16 17 23 Volume 11 ...

Page 70: ...NICATIONS LTD A member of THE VTECH GROUP OF COMPANIES VTech is the registered trademark of VTech Holdings Limited Copyright 2013 for VTECH TELECOMMUNICATIONS LTD All rights reserved Version 1 06 13 91 007064 010 100 ...