VTech DigiGo, User Manual

Page 1: ...User s Manual ...

Page 2: ...ing Photos Videos and Songs 11 Get More from Learning Lodge 12 CARE MAINTENANCE 12 Using the Touch Screen and Stylus 13 Cleaning the Touch Screen 13 Troubleshooting 14 Resetting the Device to Factory Settings 17 Safety Precautions for Using the Battery and Charger 18 Standard guidelines for adapter toys 19 Battery removal 19 Technical Support 20 Copyright Notices 20 IMPORTANT NOTE 20 Disclaimer an...

Page 3: ...ncluded in This Package One VTech DigiGo including two DigiGo Styluses One USB Cable and Power Adapter One Wrist Strap One Quick Start Guide One Product Information Guide Specification of Power Adaptor Output 5V DC Warning All packing materials such as tape plastic sheets packaging locks wire ties and tags are not part of this toy and should be discarded for your child s safety Note Please keep th...

Page 4: ...ry card not included Headphone Jack micro USB Charger Port Reset Stylus Stylus Holder Brightness Volume Buttons Wrist Strap Fastener Voice Message Button Battery Charging Indicator Rotating Camera Home Button Help Button Microphone Touch Screen Power Button Camera Button ...

Page 5: ...ay games with microphone functions microSD Memory Card Slot Insert a microSD memory card not included Note DigiGo is compatible with microSD memory cards up to 32 GB Power Button Press this button to turn on or off the device Rotating Camera Rotate the camera to take pictures of yourself and your friends Stylus and Stylus Holder Use your finger or the stylus to play Always place the DigiGo stylus ...

Page 6: ...will show a Connected to Computer screen image 3 The Learning Lodge Setup Program will automatically launch Follow the on screen prompts to complete the installation and product registration There are two apps available designated content only to download for free at first time registration For help using Learning Lodge refer to the Help section of the program You can also download the Setup Files...

Page 7: ... you will be asked to set up your profile photo and avatar Follow the instructions to setup your profile Step 3 DigiGo Desktop On the DigiGo desktop you will see the built in app icons Flick left or right to look at the apps available on the desktop menu then touch an app icon to open it Wi Fi Status This shows the current Wi Fi status Please refer to the chart below Wi Fi Off Wi Fi On but current...

Page 8: ...tings mode This indicates that the content has been locked in the Parent Settings Hold to unlock the content before it can be deleted To use the Wi Fi enabled features on DigiGo you will need to register your product on Learning Lodge first Learning Lodge is the download manager that can be used to purchase and download games e books music videos and more or manage photos videos and art created on...

Page 9: ...rged the light will turn off A full charge takes about 4 5 hours with the USB Power Adapter while the unit is turned off It will take a little longer if the unit is turned on Turning Your DigiGo On or Off To turn on your device press and hold the Power button for 3 seconds The VTech logo will appear on screen You may turn off the device if it is not going to be used for an extended period of time ...

Page 10: ...k to connect to You may be required to enter additional information depending on network settings NOTE DigiGo supports 802 11b and 802 11g wireless standards VTech Kid Connect VTech Kid Connect allows you to share text messages voice messages photos drawings and stickers between your DigiGo and a smartphone tablet or another DigiGo Getting Started 1 Make sure your child s DigiGo is registered Duri...

Page 11: ...ontacts from Your Child s List Click to view your child s contact list Your name and any other children registered under your account will appear in this section These are added automatically and cannot be removed Touch the spanner to enter edit mode then touch the delete icon next to any contacts you wish to remove Touch the plus sign to add a new contact Any other contacts on your child s list w...

Page 12: ...nvitee must have a smartphone or tablet to be able to install the Kid Connect app Accepting or Rejecting Friend Requests Touch the Friend Requests icon to view any pending friend requests for you or your children Select a request to accept or reject it Touch here to view Friend Requests To search for someone who has already joined Kid Connect type in their name or Kid Connect ID and touch the Sear...

Page 13: ...verted to work with DigiGo using third party software not included There may be legal restrictions associated with the use of commercial video files movies programs and other content for which VTech accepts no responsibility or liability Users should take responsibility for observing relevant copyright law in their country for this type of media Note The use of a microSD card not included is neces...

Page 14: ...nloading After you have finished turn off the device to save power When not connected to a computer please close the USB port cover on the DigiGo for safety Get More from Learning Lodge You can visit Learning Lodge from your computer to expand the content on your child s DigiGo anytime For details of Learning Lodge installation please refer to the How to Play section on page 4 or you can go to htt...

Page 15: ...symbol 7 Keep the rubber cover of the micro USB port closed tightly while it is not in use in order to prevent dust or liquids from getting into the micro USB port Using the Touch Screen and Stylus Use only enough pressure to operate the game Too much pressure may damage the touch screen Do not use the stylus if it is broken Do not use any other stylus on the touch screen other than the DigiGo sty...

Page 16: ...We recommend that children take a 15 minute break for every hour of play Troubleshooting Problem Possible Reason Solution Screen displays with no sound Volume is turned down Adjust the volume control Headphones are connected Unplug headphones from headphone jack Screen turns on then immediately off Battery power is low Connect the unit to a wall outlet using the supplied USB cable and AC adapter A...

Page 17: ... computer without using a hub Touch screen is inaccurate or it is impossible to select the correct icon on the screen Touch screen requires calibration Hold the Power button for 10 seconds until DigiGo is turned off Then hold and Vol button down when turning the DigiGo ON Follow the steps on the screen Small particles inside gap of LCD screen Use a tooth pick to gently remove any small particles w...

Page 18: ... The selected network is not configured properly or authentication is required Make sure the network is configured properly and there is no firewall blocking Internet access If a password is required make sure the correct password is entered with the appropriate uppercase lowercase letters indicated The battery charging indicator light does not come on The AC Adaptor is not properly connected or t...

Page 19: ...h a suitable temperature Battery is not removable and is not replaceable Disconnect the device from the USB power adaptor and turn off the device before cleaning Only use the Power Adapter that is included with this package For best results please use the USB power adaptor that is included with this package To prevent fire or electric shock do not expose the unit to rain or moisture The battery in...

Page 20: ...er toys and electrically operated products The toy is not intended for children under 3 years old As with all electrical products precautions should be used and observed during handling and use to prevent electric shock Do not leave the toy plugged in for extended periods of time The toy shall only be used with a transformer for toys with output DC 5V Never clean a plugged in toy with liquid Never...

Page 21: ...e a thin flathead screwdriver to open the screw caps 2 Use a screwdriver to unscrew the screws 3 Carefully remove the battery Technical Support If you have a problem that cannot be solved by using this manual we encourage you to visit us online or contact our Consumer Services Department with any problems and or suggestions that you might have A support representative will be happy to assist you B...

Page 22: ...tional information may be obtained from MPEG LA L L C See http www mpegla com Disclaimer and Limitation of Liability VTech Electronics Europe PLC and its suppliers assume no responsibility for any damage or loss resulting from the use of this handbook VTech Electronics Europe PLC and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of th...

Page 23: ...h this purchase is free for one year from the date of registration of this DigiGo The VTech Kid ConnectTM app is available through the Apple App Store and Google Play and comes with a one year free VTech Kid ConnectTM subscription Mobile data service and an Internet connection are required 2015 VTech UK Version 0 Release date Jun xx 2015 ...