VTech ia5870, User Manual

Page 1: ...ry 18 Edit a directory entry 20 Delete a directory entry 20 Dial a number from the directory 21 Speed dial 22 Store a speed dial entry 22 Edit a speed dial entry 23 Delete a speed dial entry 24 Dial a speed dial number 24 Reassign locations in speed dial 24 Caller ID 25 About call history caller ID 26 Review call history 26 Dial a displayed number 27 Store a call history record in the directory 27...

Page 2: ...www vtechphones com ii Maintenance 49 Warranty 49 Important safety instructions 51 FCC ACTA and IC regulations 52 The RBRC seal 53 FCC ACTA and IC regulations 53 Technical specifications 54 Index 55 ...

Page 3: ...eed to install and operate your new VTech phone Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product You can also visit our website at www vtechphones com for support shopping and everything new at VTech In Canada please visit www vtechcanada com ...

Page 4: ...l To purchase replacement batteries visit us on the web at www vtechphones com or in Canada go to www vtechcanada com Parts checklist for ia5870 Telephone base with wall mounting desktop bracket Handsets 2 Charger Batteries 2 Belt clips 2 Charger power adapter Telephone line cord Base power adapter User s manual Important Please read the Important safety instructions on page 51 before using this t...

Page 5: ...ower adapter Charger adapters 2 Belt clips 3 Batteries 3 User s manual To purchase replacement batteries visit us on the web at www vtechphones com or in Canada go to www vtechcanada com Telephone base with wall mounting desktop bracket Handsets 3 Chargers 2 Batteries 3 Belt clips 3 Charger adapters 2 Telephone line cord Base power adapter User s manual SELECT ...

Page 6: ...d Base power adapter Charger adapters 3 Belt clips 4 Batteries 4 User s manual To purchase replacement batteries visit us on the web at www vtechphones com or in Canada go to www vtechcanada com Telephone base with wall mounting desktop bracket Handsets 4 Chargers 3 Batteries 4 Belt clips 4 Charger adapters 3 Telephone line cord Base power adapter User s manual SELECT ...

Page 7: ...ed to hold the plug in place if it is plugged into a ceiling underthetable or cabinet outlet 1 2 Installation Connect power and telephone line cords Modular telephone jack Standard electrical outlet Choose location For maximum performance of your cordless telephone system 1 Choose a central location for your telephone base 2 Install your telephone base and extension handset away from electronic eq...

Page 8: ...with the socket pins in the handset battery compartment matching the red and black wires to the color coded label Snap the plug into place Put the battery into the compartment c Place the battery in the compartment with the wires tucked inside d The battery may have enough power for short calls For best performance put the handset in the telephone base and charge the battery for at least 16 hours ...

Page 9: ...n tabs of the bracket into place To remove the bracket press both upper portion tabs firmly inward and pull the bracket upward until it is released from the grooves First insert the lower portion tabs of the wall mounting desktop bracket into the lower grooves in the telephone base then snap the upper portion tabs of the bracket into place Mount the telephone base on the wall by positioning it so ...

Page 10: ...ncing interference during conversations and or your caller ID features aren t functioning properly install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL provider to obtain a DSL filter Belt clip optional Installation To remove To attach Telephone line cord DSL filter for DSL users To single telephone jack RJ11C ...

Page 11: ...t time Language Press PROG then press or until LANGUAGE is displayed Press SEL The current setting blinks Press or until the screen displays the correct language English Espanol or Francais Press SEL to save your selection Set the dial mode If you have touch tone service the phone is ready to use as soon as the battery is charged If you have pulse rotary service you ll need to change the dial mode...

Page 12: ... Handset ringer style You can select from four different handset ringer styles or turn the ringer off 1 With the handset in idle off mode press PROG 2 Press or until the screen displays RINGER and current setting 3 Press SEL The current setting blinks and you will hear a sample of the ring 4 Press or to select RINGER 1 2 3 4 or OFF You will hear a sample of each ring tone 5 Press SEL to choose the...

Page 13: ...echphones com 10 Telephone operation Handset layout 1 TALK 2 FLASH 3 CHAN channel 4 REMOVE 5 Answer a call 6 CID caller ID VOL VOL 7 SEL select 8 OFF 9 REDIAL PAUSE 10 PROG program 1 2 3 4 5 6 8 7 9 10 SELECT ...

Page 14: ...sic operation Telephone operation Telephone base layout 11 CHARGE IN USE 12 Message window 13 ANS ON OFF 14 PLAY STOP 15 REPEAT 16 SKIP 17 DELETE 18 19 CLOCK 20 SETUP 21 ANNC announcement 11 13 17 15 16 14 18 19 20 21 22 23 12 ...

Page 15: ... the handset on the telephone base to end your call Answering Calls Press any key to answer a call except OFF or FLASH During a call press TALK FLASH to receive an incoming call if call waiting is activated CHAN Press CHAN to switch to a clear channel while on a call REMOVE When viewing the call log press to delete the current record displayed While handset is in idle mode press and hold to delete...

Page 16: ...ctory entries While entering names press to add a space SEL select Press to confirm an entry of operation or to select highlighted item from menu OFF During a call press to hang up While using menu press to cancel an operation back up or exit the menu display REDIAL PAUSE Press to view redial number Press it again to delete the redial number Hold to insert a dialing pause while entering a number P...

Page 17: ...et the answering machine to answer an incoming call PLAY STOP Play back recorded messages in mailbox Stop the playback of message REPEAT Repeat or playback the previous message during playback or as a parameters setting in the SETUP mode SKIP Skip forward a message during playback or as a parameters setting in the SETUP mode DELETE Delete individual or all the messages Increase decrease speaker vo...

Page 18: ...rred call HS1 will return to the idle mode Telephone operation Temporary tone dialing If you have pulse rotary dialing you can change from dial pulse to touch tone dialing during a call by pressing TONE This is useful if you need to send touch tone signals for access to telephone banking or long distance services 1 Press TALK FLASH 2 Dial the number 3 Press TONE Only one handset can be on a call a...

Page 19: ...ill ring and show 2 Press TALK FLASH on the destination handset to answer the transferred call HS1 will return to the idle mode ENTER 1 3 ENTER 1 4 TRANSFERRED CALL TRANSFERRED CALL Telephone operation If HS2 cannot be f o u n d H S 1 w i l l generate an error tone and continue the call automatically Before HS2 answers HS1 can press TALK FLASH to cancel the forward function and continue the extern...

Page 20: ...r noise or interference To improve reception move closer to the base If you move out of range without pressing OFF your phone will be left off the hook To hang up properly walk back into range periodically pressing OFF Topurchaseahead set visit us on the web at www vtech phones com In Canada go to www vtechcanada com Headset jack You can use this telephone handsfree when you install any VTech 2 5 ...

Page 21: ...Press redial pause to store a pause for example a P will be shown if necessary OR Press redial pause to display the last number up to 24 digits dialed from this handset 6 Press SEL or prog The screen displays DISTINCT RING and the current setting 7 Press or to choose Y yes if you wish the phone to alert you to calls from this number by changing to a distinctive ringer after the first ring Choose N...

Page 22: ...ng An error tone will sound if you try to enter more than 15 characters Press to backspace and make corrections press to advance and add a space Characters by number of key presses Dial key Once Twice 3 times 4 times 5 times 6 times 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 Directory ...

Page 23: ...ess SEL to save the edited information Delete a directory entry 1 Press The screen displays DIRECTORY 2 Press or to scroll alphabetically through entries stored in directory OR Press the dial pad key for the first letter of the entry you want to delete 3 When the screen displays the entry you want to delete press SEL Then press or until ERASE flashes SPEED EDIT ERASE 8005959511 SPEED EDIT ERASE 80...

Page 24: ...plays the entry you want to move press SEL Then press or until SPEED flashes 4 Press SEL The screen displays ENTER 1 9 5 Press the key 1 9 to move this entry from the normal directory to the speed dial memory and assign the memory location You ll hear a confirmation beep A memory location number 1 through 9 will be displayed with this entry Dial a number from the directory 1 Press The screen displ...

Page 25: ... Press PROG Then press or until the screen displays SPEED DIAL 2 Press SEL The screen displays ENTER 1 9 3 Press the key 1 through 9 to assign the speed dial location this number will be stored The screen displays ENTER NAME 4 Using the chart below enter up to 15 characters for the name you re storing An error tone will sound if you try to enter more than 15 characters Press to backspace and make ...

Page 26: ...ringer 9 Press SEL or prog to confirm If you chose Y in step 8 a will be displayed with the entry Edit a speed dial entry 1 Press and hold the speed dial location key 1 9 of the entry you wish to edit 2 When the screen displays the entry you want to edit press SEL Then press or until EDIT flashes 3 Press SEL The screen displays the name and number The cursor appears at the end of the name Press an...

Page 27: ...rmation beep Dial a speed dial number 1 Press and hold the speed dial location key 1 9 of the entry you wish to dial 2 Press TALK to dial the displayed memory number Reassign locations in speed dial 1 Press and hold the speed dial location key 1 9 of the entry you wish to reassign 2 When the screen displays the entry you want to reassign press SEL Press or until SPEED flashes 3 Press SEL The scree...

Page 28: ... as separate services you may need combined service You have only caller ID service or only call waiting service You don t subscribe to any caller ID or call waiting services You can use this product with regular caller ID service and you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service There are fees for caller ID servic...

Page 29: ...ght corner indicating the party has called more than once Review call history 1 Press CID to view call history 2 Press or to scroll through records in call history Date of call Caller s telephone number Caller s name If you answer a call before the information appearsonthescreen it will not be in the call history Press OFF at any time to exit call history Eachhandset scalllog is independent from t...

Page 30: ...ot in the right format press repeatedly to see the different dialing options You can choose to dial with or without the area code or with or without the 1 Dial a displayed number 1 Locate the record in call history that you want to dial 2 If you wish to change how the number is dialed press The screen displays any alternate dialing sequences available for this call area code number 1 area code num...

Page 31: ...rmation beep If you choose Y in step 5 a will be displayed with the directory entry Screen displays When PRIVATE CALLER The other party is blocking name and or number information UNKNOWN CALLER Yourphonecompany isunabletoreceiveinformation about this caller s name and or number after name This caller has called you more than once Display screen messages Caller ID numbers may appear with an area co...

Page 32: ... SKIP or REPEAT until the system announces the correct hour then press CLOCK The system announces the current minute 6 Press SKIP or REPEAT until the system announces the correct minute then press CLOCK The system announces the current year 7 Press SKIP or REPEAT until the system announces the correct year press CLOCK The system announces the current clock setting and exits the clock menu If you h...

Page 33: ...your recorded message 4 Press ANNC to exit the menu Review your announcement 1 Press ANNC until you hear Announcement Press PLAY or press RECORD 2 Press PLAY STOP the system plays the current announcement Announcements less than three seconds in length will not be recorded If the answering system is turned off and you receive calls the phone will ring 10 times then answer and announce Please enter...

Page 34: ... setting to change the setting press SKIP OR REPEAT to continue setup press SETUP To set the number of rings before the answering machine picks up the incoming call Two rings four rings six rings and toll saver When set to the toll saver setting the answering system will answer after two rings if there are new messages memos otherwise answers call after four rings Base ringer current setting to ch...

Page 35: ...ording time left the answering system turns off The system will answer after 10 rings and announce Memory is full Enter remote access code and wait for the caller to enter the remote access code Delete messages To delete a message press DELETE while the message is playing Press and hold DELETE to delete all old messages You cannot delete a message until it s been reviewed deleted messages cannot b...

Page 36: ...e plays the message window displays the number of the message After playing the last message the system announces End of messages If the system has less than five minutes of recording time left it announces the remaining time Call screening intercept 1 Make sure the answering system is on and set the message playback volume control above level 1 so you can hear the caller s message 2 If you decide...

Page 37: ...apsed time while recording a memo or announcement up to 90 seconds 99 flashing Recording time exceeds 99 seconds 1 95 Current message number during old message playing back 1 95 flashing Current message number during new message playing back 1 8 steady for one seconds Indicates volume level selected when pressing the volume up down key 10 99 steady for one seconds Shows the current remote access c...

Page 38: ...w 4 To end remote access simply hang up the phone Voice menu The system has voice prompts to help you with remote operations Press 5 to hear the menu while connected remotely to the answering system Remote access commands Function Command Play messages Press 1 to play all messages Press 2 to play new messages If there are no new messages the system plays old messages Repeat a message Press 4 while...

Page 39: ... system on When system is off it answers after 10 rings and announces Please enter your remote access code then press 0 to turn the answering system on If no key is pressed within five seconds of entering remote access thevoicemenu will be announced After the voice menu announcement if no key is pressed within 20 seconds the remoteaccesscallwill automatically end If accessing from a t o u c h t o ...

Page 40: ...Y LOW The battery needs to be recharged SCANNING The handset is changing to another of the 30 channels available OTHER HANDSET ON OR OUT OF RANGE 1 Displays when one handset is on a call and the other handset presses TALK 2 Displays when base power is off and TALK is pressed You ll also hear an error tone 3 Displays when an out of range dial fails to connect RINGER OFF The handset ringer is turned...

Page 41: ...e indentation and sliding the cover downward If you repeatedly get a low battery indicator even after charging overnight the battery should be replaced To reduce the risk of fire or injury to persons or damage to the telephone read and follow these instructions carefully Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitation...

Page 42: ...jack Unplug the unit s electrical power and remove the battery from the handset Wait for 15 seconds then plug in the battery and plug in the power Allow up to one minute for the cordless handset and base to synchronize Charge the battery in the cordless handset for at least 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery pack Disc...

Page 43: ... section It may be necessary to purchase a new battery Please refer to the Batteries section of this user s manual The telephone might be malfunctioning Please refer to the Warranty section of this user s manual for further instruction The CHARGE light is off Clean the charging contacts on the cordless handset s and telephone base each month using a pencil eraser or a dry non abrasive fabric Make ...

Page 44: ... plugged into the handset and place the handset in the telephone base for charging There is no dial tone First try all the above suggestions Move the cordless handset closer to the telephone base It might be out of range The telephone line cord might be malfunctioning Try installing a new telephone line cord Disconnect the telephone base from the telephone jack and connect a different telephone If...

Page 45: ... cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a working telephone at the telephone jack If another telep...

Page 46: ...ontact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise I hear other calls when using the telephone Disco...

Page 47: ...rotector plug the telephone or modem surge protector into a different location If this solves the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or office might be limiting the operating range Trying moving the base to another location preferably a higher location for better reception Disconnect the telephone base ...

Page 48: ... telephoneline betweenthe telephone base and the telephone line jack Contact your DSL service provider for filter information The system does not receive caller ID or the system does not display caller ID during call waiting Make sure you subscribe to caller ID with call waiting features services provided by the local telephone company The caller may not be calling from an area which supports call...

Page 49: ...nouncement make sure you speak in a normal tone of voice about nine inches from the telephone base Make sure there is no background noise television music traffic etc when recording The answering system does not record message Make sure the answering system is on The messages on the answering system are incomplete If a caller leaves a very long message part of it may be lost when the system discon...

Page 50: ...Press the dial pad keys firmly when dialing Troubleshooting Problem Suggestion My cordless handset beeps five times and is not performing normally Make sure the power cord is securely plugged into the telephone base Plug the unit into a different working electrical outlet not controlled by a wall switch Move the cordless handset closer to the telephone base It may be out of range Reset the telepho...

Page 51: ...e power to the telephone base 2 Disconnect the battery on the cordless handset and the spare battery in the telephone base 3 Wait a few minutes before connecting power to the telephone base 4 Re install the battery and place the cordless handset into the telephone base or charger 5 Wait for the cordless handset to synchronize its connection with the telephone base Allow up to one minute for this t...

Page 52: ... authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Produc...

Page 53: ... and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclus...

Page 54: ...of fire or electric shock Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequ...

Page 55: ...st be provided to your local telephone company upon request TheplugandjackusedtoconnectthisequipmenttopremiseswiringandthetelephonenetworkmustcomplywithapplicablePart68rulesandtechnicalrequirementsadoptedbyACTA Acomplianttelephonecordand modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used...

Page 56: ...may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The RBRC seal The RBRC Seal on the nickel cadmium battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the Un...

Page 57: ...2mm X 41mm Base 160mm X 144mm X 104mm with wall mount Charger 85mm X 78mm X 50mm Weight Handset 130 grams Base 347 grams with wall mount Charger 61grams Power requirements Handset 400mAH Ni Cd battery Base 9V DC 300mA Charger 9V DC 150mA Memory Nine speed dial locations up to 24 digits 15 characters per location Directory 20 memory locations including the nine speed dial entries up to 24 digits 15...

Page 58: ...ectory entry 20 Edit a speed dial entry 23 F FCC ACTA and IC regulations 52 53 H Handset layout 10 Handset operation 12 13 Handset ringer style 9 Headset jack 17 I If you subscribe to DSL service 7 Important safety instructions 51 Index 55 Installation 4 Install handset battery 5 Internet 7 L Language 8 M Maintenance 49 O Operating range 17 P Parts checklist 1 3 R Reassign locations in speed dial ...

Page 59: ...a speed dial entry 22 T Technical specifications 54 Telephone base layout 11 Telephone base operation 14 Telephone operation 10 Temporary tone dialing 15 The RBRC seal 53 Troubleshooting 39 V Voice menu 35 Volume 9 12 W Warranty 49 ...

Page 60: ...H GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2007 for VTECH TELECOMMUNICATIONS LTD Printed in China v 06 91 000915 010 100 ...

Page 61: ...User s manual ww w vt e ch p h on e s c om Models ia5870 ia5878 ia5882 ...