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Additional information

Problem

Suggestion

I lost a handset and 

just bought a new one . 

How do I register the 

new one ?

•  Press and hold 

INT/FIND HANDSET

 on the main telephone base for 0 seconds . 

•  When the 

IN USE

 light starts to flash, release the 

INT/FIND HANDSET

 button .

•  Press and release 

INT/FIND HANDSET

 again . The 

IN USE

 light will turn off and in a few 

seconds, all handsets will be de-registered .

•   All handsets will show

 NOT REGISTERED.

•  Place the handset in its charger (connected to a power outlet .) If 

PRESS FIND HNDST 4 SECS 

ON BASE

 does not appear on the screen after a few seconds, lift up handset and place in the 

charger again .

•  On the main telephone base, 
  • Press and hold 

INT/FIND HANDSET

 key for four seconds . 

 

  • Release 

INT/FIND HANDSET

 key when 

IN USE

 light is on .

•  The LCD screen on the telephone base will show,

 HS REGISTERED

 .

•  The handset will show

 HS REGISTERED

 and beep once .

After about 0 seconds the handset will emit a tone and the handset will be assigned the lowest 

extension number not previously assigned to another system handset (-4) when successfully 

registered . Repeat steps  and 2 if handset is not registered within two minutes

Troubleshooting

Summary of Contents for mi6877

Page 1: ...User s Manual www vt e ch pho ne s c om Models mi6897 6877 ...

Page 2: ...5 Telephone base icons 15 Telephone base LEDs 16 Handset LEDs 16 Telephone operation 17 Making calls 17 Answering calls 17 Adjusting handset volume 17 Flash function 17 Mute 18 Intercom 18 Redial 18 Call forward 19 Call transfer 20 Conference call 20 Intercom find handset 20 Directory 22 Store a new entry 22 Characters by number 23 Review and dial entries 24 Edit a directory entry 24 Delete a dire...

Page 3: ...7 Set remote access code 38 Remote operation 38 Message alert 40 Announcement only mode 41 Turn announcement only mode on or off 41 Record the announcement only message 41 Call screening 42 Number of rings 42 Menu features 34 Message window displays 43 Headset operation 44 Headset jack 44 Batteries 45 Battery care and performance 45 Replace the handset battery 45 Additional information 46 Troubles...

Page 4: ...review thoroughly to ensure proper installation so you can enjoy the benefits of this VTech innovative and feature rich product You can also visit our website at www vtechphones com for support shopping and everything new at VTech In Canada please visit www vtechcanada com Call VTech toll free from the US at 1 800 595 9511 Call VTech toll free from Canada at 1 800 267 7377 ...

Page 5: ...de 9 Base power adaptor 10 Wall mount bracket 11 User s manual 1 Telephone base 2 Handsets 3 7 Batteries 3 6 Belt clips 3 5 Telephone line cord 9 Base power adaptor 10 Wall mount bracket 11 User s manual 8 Quick start guide 4 Chargers 2 3 Charger power adaptors 2 To purchase replacement batteries visit us on the web at www vtechphones com or call VTech Communications Inc at 1 800 595 9511 In Canad...

Page 6: ... start guide 6 Belt clip 7 Telephone base power adaptor 8 Battery 9 User s manual Parts checklist for mi6877 1 Telephone base 2 Handset 8 Battery 6 Belt clip 4 Telephone line cord 7 Telephone Base power adaptor 3 Wall mount bracket 9 User s manual 5 Quick start guide Getting started Getting started ...

Page 7: ...4 Install your telephone equipment away from heat sources and direct sunlight 5 Avoid excessive moisture dust or extreme cold Install handset battery 1 2 1 Align the two holes in the jack with the socket pins then snap the plug into place according to the color coded label 2 Place the battery in the compartment with the wires tucked inside 3 Replace cover by sliding it upwards until it clicks into...

Page 8: ...ers 1 Plug the power adapter into an electrical outlet not controlled by a wall switch and the connector into the bottom of the telephone base 2 Choose the location for your charger and plug its power supply into an electrical outlet AC power outlet Telephone outlet Installation Connect to phone line Plug one end of the telephone line cord into the jack at the bottom of the telephone base Then plu...

Page 9: ...ry and or see the diagram in the battery compartment of the handset When in LOW BATTERY mode the keypad sounds backlighting and speakerphone features do not work When the battery has been charged these features will return to their normal function Check for dial tone After the battery is charged press on the handset You should hear a dial tone If not see Troubleshooting LOW BATTERY If the phone wi...

Page 10: ...ions and or your caller ID features are not functioning properly install a noise filter to the telephone line between the telephone base and the telephone line jack Contact your DSL provider to obtain a noise filter Telephone line cord Noise filter For DSL users To single telephone jack RJ11C Belt clip optional To remove To attach ...

Page 11: ...elephone base and phone line 2 Line up the tabs on the wall mount adapters with the holes at the bottom of the telephone base Snap the wall mount bracket firmly in place 3 Mount the telephone base on the wall Position the telephone base so that the mounting studs will fit into the holes on the wall mount bracket Slide telephone base down on the mounting studs until it locks into place ...

Page 12: ...le from your local authorized dealers or from our website at www vtechphones com in the U S or www vtechcanada com in Canada Up to four extension handsets can be registered with the same telephone base and two can be in operation at the same time Each additional handset purchased will have to be registered separately following the instruction which comes with the optional handsets NOT REGISTERED P...

Page 13: ...T FIND HANDSET on the main telephone base for 10 seconds 2 When the IN USE light starts to flash release the INT FIND HANDSET button 3 Press and release INT FIND HANDSET again The IN USE light will turn off and in a few seconds all handsets will be de registered 4 All handsets will show NOT REGISTERED NOT REGISTERED If de register process does not work you may need to reset the system and try agai...

Page 14: ...t layout 1 Earpiece 2 CID 3 Headset jack 2 5mm 4 Talk flash 5 Dialing keys 0 9 6 Redial pause 7 Mute remove 8 LCD display 9 Menu select 10 Directory 11 Volume on side of handset 12 Off clear 13 Speaker 14 Intercom 1 2 3 5 6 7 9 12 13 14 4 8 10 11 ...

Page 15: ...com find handset 6 Repeat 7 Play stop 8 Skip 9 Time set 10 Change 11 Dialing keys 0 9 12 Redial pause 13 Mute 14 Clear 15 Directory 16 Sel menu 17 Caller ID 18 Flash 19 Record memo 20 Volume 21 Delete 22 Answer on off Telephone layout 1 2 3 5 6 78 9 10 11 12 13 14 15 16 17 18 19 20 22 21 4 ...

Page 16: ...ns on when missed calls have not been reviewed Turns on when the telephone base ringer is off Basic operation Handset icons Icon Description MUTE Turns on when the microphone is muted NEW Turns on when missed calls have not been reviewed Turns on when the handset ringer is off Low battery indicator or charging indicator ...

Page 17: ...e LEDs LED Description On when base speakerphone is in use IN USE On when the phone is being used Flashes when an extension phone is being used CHARGE On when the handset is charging in the base MUTE On when the microphone is muted ANS ON OFF On when the answering system is on Visual indicators ...

Page 18: ...t Press or SPEAKER to use the handset speakerphone feature then dial the phone number OR Dial the phone number first then press or SPEAKER To end your call press OFF or place the handset in its base From the telephone base Press SPEAKER Dial the phone number OR Dial the phone number first then press SPEAKER Press SPEAKER to end your call Answering calls From the Handset Press SPEAKER or any dialin...

Page 19: ...turn to the normal two way conversation MICROPHONE ON will display briefly Intercom You can have intercom conversations between system handsets or the base When the handset or base are idle off press INT on the handset or INT FIND HANDSET on the base the screeen will display Press dialing keys to select the called handset number to be called 1 4 or 0 for the base The other handset or base will rin...

Page 20: ...ase If you are on an external call you can forward the call to another handset or base by pressing and holding INT The calling handset display will show FORWARD TO and you should input the number of the desired handset 1 4 or 0 for the base The called handset or base will show INCOMING CALL and start ringing Press SPEAKER or any of the dialing keys on the called handset SPEAKER or INT FIND HANDSET...

Page 21: ...ase to handset handset to handset or handset to base The person at a handset or base can transfer an external call to another handset or base by pressing INT SPEAKER or INT FIND HANDSET on the base The external call is put on hold automatically Select the handset number to be transferred 1 4 or 0 for the base The called handset or base will ring and the screen will show HANDSET 1 IS CALLING Pick u...

Page 22: ... ring and the screen on the handsets and the telephone base will display for example To cancel the page at the handset press SPEAKER or any dial pad key 0 9 on the handset or press INT FIND HANDSET at the base Pressing OFF on a handset will silence the ringer but not cancel the page PAGING Telephone operation ...

Page 23: ...umber and 16 characters for the name Store a new entry Press MENU on the handset or base LIST FULL ENTER NUMBER 800 595 9511_ With DIRECTORY selected press SEL Press to select STORE Press SEL You will be prompted to ENTER NUMBER Use the dialing keys to enter the number to be stored in the directory Press MUTE REMOVE on the handset or DELETE on the base to backspace and make corrections Press SEL w...

Page 24: ...rticular key causes different characters to be displayed in the following order 1 2 3 4 5 6 7 8 9 1 A B C 2 a b c D E F 3 d e f G H I 4 g h i J K L 5 j k l M N O 6 m n o P Q R S 7 p q r s T U V 8 t u v W X Y Z 9 w x y z 0 space Characters by number of key presses Key 1 2 3 4 5 6 7 8 9 0 ...

Page 25: ...handset or telephone base idle press to enter the directory review mode The first directory entry will be displayed Scroll through the directory entries using and or enter the first character of the name to be searched using the digit keys Continue pressing the or keys until you reach the desired entry Press or SPEAKER to dial the number When reviewing the directory the second line of the display ...

Page 26: ... you are done editing the entry You ll hear a confirmation tone Delete a directory entry Follow the steps in Review and dial entries page 24 to reach the entry to be deleted Press MUTE REMOVE on the handset or DELETE on the telephone base to delete the entry A confirmation tone will sound The handset or telephone base will then advance to the next entry if any Directory EDIT NAME VTECH COM_ ...

Page 27: ...ld REMOVE on the handset or DELETE on the base will clear all missed CID records After all missed CID records are reviewed the screen will show Your phone can also display the name and number of the call waiting caller call waiting caller ID so you can decide whether to answer the incoming call or continue with the current conversation HANDSET 1 HANDSET 1 5 MISSED CALLS Due to regional incompatibi...

Page 28: ...e steps in Review caller ID above to find the record to be stored The phone number in the caller ID log was sent by the phone company You may have to dial the number differently Press the key repeatedly to see the different dialing options You can add or remove an initial 1 or the area code The dialing options are Press SEL to store the displayed number If the caller ID record contains both name a...

Page 29: ... a name and number press SEL to save A confirmation beep will sound and the screen will display SAVED If both the name and number are missing for example as in a private listing nothing will be stored and the screen will display If the number already exists in the directory the entry will not be stored and the screen will show If the directory is full the screen will show LIST FULL ALREADY SAVED U...

Page 30: ...nfirmation beep will sound and the previous CID record will be displayed Delete all caller ID entries To delete all caller ID records when you are reviewing the call log press and hold REMOVE on the handset or DELETE on the base The screen will display DELETE ALL CALLS Press SEL to confirm Press OFF on the handset or CLEAR on the base to return to the call log record previously displayed DELETE AL...

Page 31: ...e the setting is adjusted At the lowest setting the ringer will be turned off and the display will show OR With the handset or base in idle off mode press or of the volume control will directly go to ringer volume menu Press or to adjust the ringer volume Ringer tone With the handset or base in idle off mode press MENU then press or until RINGER TONE is displayed Press SEL Then press or a digit 0 ...

Page 32: ...the idle off mode press MENU then press or until LANGUAGE is displayed Press SEL Press or to choose between ENGLISH FRENCH or SPANISH Press SEL to confirm The language is preset to English Clear voicemail From the idle off mode press MENU then press or until CLR VOICE MAIL is displayed Press SEL Press SEL again to confirm or press OFF to exit Dial type From idle off mode press MENU then or to DIAL...

Page 33: ...answer calls and incoming messages can be recorded Day and time announcements To set day and time Before playing each recorded message the answering system announces the day and time the message was received Set the day and time by pressing TIME SET twice You can change settings by pressing CHANGE and you can advance to the next type of setting by pressing TIME SET again See the following page for...

Page 34: ... SET the system announces the current hour setting 5 Press CHANGE until you hear the correct hour 6 Press TIME SET the system announces current minute setting 7 Press CHANGE until you hear the correct minute 8 Press TIME SET the system announces the current year setting 9 Press CHANGE until you hear the correct year 10 Press TIME SET to confirm The system announces the new time and day setting fol...

Page 35: ...n Caller ID provides the time and date Set the year so that the day of the week can be set from the caller ID information After setting the time once it will thereafter be set automatically with incoming caller ID information The time will be set automatically only if the caller ID service is subscribed from your local telephone company Announcements less than three seconds will not be recorded Me...

Page 36: ...he announcement 4 The system will confirm deletion with the prompt Announcement deleted When the announcement is deleted calls will be answered with the programmed announcement Hello Please leave a message after the tone Message playback Press PLAY STOP to listen to new messages The system will announce the number of new messages recorded and then start playing them starting with the oldest one If...

Page 37: ...age currently playing Press twice to listen to the previous message or press and hold to slow down the message playback process 4 Press DELETE X to delete the message currently playing 5 Press PLAY STOP to stop playback Delete all messages To delete all messages press and hold DELETE X while the phone is idle not during a call or during message playback to delete all old messages New messages whic...

Page 38: ...er shows the elapsed time in seconds in the message window when you are recording 5 When finished recording press PLAY STOP to save the memo The system announces Recorded to confirm Play back a memo See Section on Message playback about retrieving memos Remote access code To retrieve new messages from any touch tone phone from a remote location a two digit access code is required The remote access...

Page 39: ... code by 10 4 When the desired number is heard Press SETUP to save and advance to the next menu option or press PLAY STOP to save and exit Remote operation 1 From any touch tone telephone dial your telephone number 2 While your outgoing announcement is playing enter the two digit remote access code before taking the following actions 3 Hang up to end the call and save all undeleted messages If you...

Page 40: ...iously listened to messages Delete a message 3 Delete message currently playing Delete all old messages 3 3 Press when any message is playing to delete all old previously reviewed messages Repeat a message 4 Press to repeat current message Repeat the previous message 4 4 Press to repeat previous message Stop 5 Press to stop messages from being played Skip a message 6 Press to skip to the next mess...

Page 41: ...ld the buttons down longer if this occurs If accessing from a touch tone telephone press 5 to stop recording Purpose Press Action Record announcement 7 Press after hearing the beep Record your new announcement Press 5 to stop recording The system will play back the announcement for confirmation Record memo 8 Press after hearing the beep Speak after the system announces Record after the tone Press ...

Page 42: ...es the system will announce Announcement only Record no messages To change the setting press CHANGE Press CHANGE until you hear the option you want on or off Press PLAY STOP to save your selection and exit Record the announcement only message 1 Press SETUP four times the system will announce Announcement only Record no messages To change the setting press CHANGE 2 Press CHANGE until you hear the o...

Page 43: ...ing system alerts you that you have new messages by answering after two rings If there are no new messages the system answers after four rings When retrieving messages from a location where long distance charges apply you may disconnect your call after three rings to avoid long distance charges 1 Press SETUP six times the system will announce Number of rings To change the setting press CHANGE 2 Pr...

Page 44: ... recording a memo or announcement up to 90 seconds 99 flashing Memo or announcement recording exceeds maximum time of 99 seconds F flashing Memory is full Messages must be deleted before new messages can be recorded CL flashing Clock needs to be set A Announcement only mode is on Answering system is answering a call or being accessed from a remote location or the base speaker is being used flashin...

Page 45: ...s moved out of range during a phone conversation you might hear noise or interference To improve reception move closer to the telephone base If you move out of range without pressing OFF the phone will be left off the hook To hang up properly walk back into range periodically pressing OFF To purchase a headset visit us on the web at www vtechphones com or call VTech Customer Service at 1 800 595 9...

Page 46: ...cator even after charging overnight the battery should be replaced To reduce the risk of fire or injury to persons or damage to the telephone charge the battery provided with this product only in accordance with the instructions and limitations specified in the user s manual Replace the handset battery 1 Remove the battery compartment cover on the handset by pressing on the indentation and sliding...

Page 47: ...or optimum daily performance return the handset to its telephone base when not in use Reset the telephone base Unplug the unit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and telephone base to reset You may need to purchase a new battery please refer to the Batteries section of this user s manual I cannot get a dial tone Try all the suggestion...

Page 48: ...ave pulse or touchtone Refer to the Telephone settings section of this user s manual to set the dial mode If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company Eliminate any background noise Noise from a television radio or other appliance may cause the phone not to dial out properly If you cannot eliminate the bac...

Page 49: ...wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones The battery does not hold a charge Charge the battery in the handset for 16 hours For optimum daily performance return the handset to its telephone base when not in use You may need to purchase a new battery please refer to the Batteries ...

Page 50: ... possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones Microwaves operate on the same frequency as your phone It is normal to experience static on your phone while the microwave is running Do not install this phone in the same outlet or near the microwave If your phone is plugged in...

Page 51: ...home or office might be limiting the operating range Try moving the telephone base to another location preferably on an upper floor If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company charges may apply Test a working phone at the phone jack If another phone has the same problem the problem is the phone jack Conta...

Page 52: ...e protector plug the phone or modem surge protector into a different location If this solves the problem re locate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone will get better reception not installed in a low area If the other phones in your home are having the issue the problem is in your wiring or local s...

Page 53: ... a comfortable listening level CL is flashing in the telephone base message display window You need to set the day and time Refer to the section s on setting day and time in this user s manual Make sure announce only feature is set to OFF Common cure for electronic equipment If the unit does not seem to be responding normally then try putting the handset in its telephone base If it does not seem t...

Page 54: ... connected to a power outlet If PRESS FIND HNDST 4 SECS ON BASE does not appear on the screen after a few seconds lift up handset and place in the charger again On the main telephone base Press and hold INT FIND HANDSET key for four seconds Release INT FIND HANDSET key when IN USE light is on The LCD screen on the telephone base will show HS REGISTERED The handset will show HS REGISTERED and beep ...

Page 55: ...rchased and used in the United States of America What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repai...

Page 56: ...hipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty 2 Include valid proof of purchase sales receipt identifying the Product purchased Product m...

Page 57: ... voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks In...

Page 58: ...y upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecti...

Page 59: ... combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The RBRC Seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The...

Page 60: ...nmental conditions at the time of use Size Handset 141mm X 49mm X 35mm Telephone base 177mm X 120mm X 78mm Charger 89mm X 78mm X 53mm Weight Handset 141 grams Telephone base 385 grams Charger 76 grams Power Requirements Handset 600mAh Ni MH battery Telephone base 9V DC 600mA Charger 9V DC 200mA Memory Directory 50 Memory locations up to 32 digits 16 characters per location CID 50 memory locations ...

Page 61: ... indicator 8 Check for dial tone 8 Choose a location 6 Clear voicemail 31 Conference call 20 Connect to phone line 7 D Day and time announcements 32 Delete a directory entry 25 Delete all messages 36 Delete outgoing announcement 35 Dial from caller ID 29 Dial type 31 Directory 22 25 E Edit a directory entry 24 F FCC ACTA and IC regulations 57 58 Flash function 17 G Getting started 4 H Handset layo...

Page 62: ...t 34 Record the announcement only message 41 Redial 18 Registration 11 12 Remote access code 37 Remote operation 38 Replace the handset battery 45 Review and dial entries 24 Review caller ID 27 Ringer tone 30 Ringer volume 30 S Store a new entry 22 T Technical specifications 59 Telephone base layout 14 Telephone operation 17 21 Telephone settings 30 31 The RBRC Seal 58 To check day and time 33 To ...

Page 63: ...ECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2006 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 000743 020 000 ...

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