9
9
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please follow
these steps:
1. Turn the unit
Off
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back
On
. The unit should now be ready to use again.
5. If the unit still does not work, install a new set of batteries.
IMPORTANT NOTE:
If the problem persists, please call our
Consumer Services
Department
at
1-800-521-2010
in the U.S.,
1-877-352-8697
in
Canada, or by going to our website
vtechkids.com
and filling out
our
Contact Us
form located under the
Customer Support
link.
Creating and developing VTech products is accompanied by a
responsibility that we take very seriously. We make every effort to
ensure the accuracy of the information, which forms the value of
our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage
you to contact us with any problems and/or suggestions you might
have. A service representative will be happy to help you.
