10
Tr
oubleshooting/Other Info
IMPORTANT NOTE:
Creating and developing
VTech
®
products is accompanied by a
responsibility that we at
VTech
®
take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It is
important for you to know that we stand behind our products and
encourage you to call our Consumer Services Department at 1-800-
521-2010 in the U.S. or 1-877-352-8697 in Canada, or by going to
our web site at www.vtechkids.com and filling out our Contact Us
form located under the Customer Support link with any problems
and/or suggestions that you might have. A service representative
will be happy to help you.
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please follow
these steps:
1. Please turn the unit
OFF
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
ON
. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or
by going to our web site at www.vtechkids.com and filling out our
Contact Us form located under the Customer Support link. A service
representative will be happy to help you.
