8
CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct
heat sources.
3. Remove the batteries if the unit will not be in use for an extended
period of time.
4. Do not drop the unit on hard surfaces and do not expose the unit
to moisture or water.
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please
follow these steps:
1. Turn the unit
Off
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back
On
. The unit should now be ready to use
again.
5. If the unit still does not work, insert a new set of batteries.
IMPORTANT NOTE
If the problem persists, please call our
Consumer Services
Department
at
1-800-521-2010
in the U.S.,
1-877-352-8697
in
Canada, or visit our website
vtechkids.com
and fill out our
Contact
Us
form located under the
Customer Support
link. Creating and
developing VTech products is accompanied by a responsibility that
we take very seriously. We make every effort to ensure the accuracy
of the information, which forms the value of our products. However,
errors sometimes can occur. It is important for you to know that
we stand behind our products and encourage you to contact us
with any problems and/or suggestions you might have. A service
representative will be happy to help you.