20
WARRANTY STATEMENT
or incorporated into other products
* Products purchased outside the USA
* Products serviced by the owner or a
service facility not expressly authorized by
VTECH Communications
* Products purchased more than 12 months
from current date
* Units purchased in “AS IS” condition, or
units purchased as “Distressed
Merchandise”.
HOW DOES STATE LAW RELATE TO THIS
WARRANTY?
* This warranty gives you specific rights. You
may also have other rights which vary from
state to state.
IF YOU PURCHASED YOUR TELEPHONE
IN CANADA
Please call: 1-800-267-7377
Ship to: VTECH ELECTRONICS
200-7671 ALDERBRIDGE WAY
RICHMOND, BC V6X 1Z9
WHAT DOES OUR WARRANTY COVER?
* Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL
PURCHASE?
* One Year.
WHAT WILL VTECH DO?
* At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF
WARRANTY?
* Call VTECH Communications customer
service for Return Authorization at:
1-800-595-9511
* Properly pack your unit. Include any cables
& accessories which were originally
provided with the product. We recommend
using the original carton and packing
materials.
* Include in the package a copy of the sales
receipt or other evidence of date of original
purchase (if the unit was purchased within
the last twelve months.)
* Print your name and address, along with
a description of the defect, and include this
in the package.
* Include payment for any service or repair
not covered by the warranty, as determined
by VTECH Communications.
* In the US, ship the unit via UPS Insured,
or equivalent to:
VTECH COMMUNICATIONS
8770 SW NIMBUS AVENUE
BEAVERTON, OREGON 97008
VTECH Communications assumes no
responsibility for units sent without prior
Return Authorization.
WHAT DOES OUR WARRANTY NOT
COVER?
* Batteries
* Damage from misuse, neglect, or acts of
nature (lightning, floods, power surges.
etc.)
* Products which may have been modified
