Chapter 5. Troubleshooting
HS 2000 System Administrator’s Handbook
106
Audio problems
monitor’s volume control. The suggested setting is 50 to 60% of full
volume.
Check the AppsView volume control. (You can use the volume control
slider over the AppsView icon to adjust the volume.)
Your speaker may be disconnected or not functioning. Check the cables
connecting audio from the expansion unit to the codec and from the
expansion unit to the monitor’s audio inputs.
The remote site may have muted its microphone. Ask someone at the
remote site to press the Audio Privacy button to test whether or not
their microphone is muted.
The microphone at the remote site may have been disconnected.
Ask someone at the remote site to test their microphone connections.
You can use the System Monitor application to check audio functions.
See “Audio” on page 79.
Remote site cannot hear local site
The remote site’s speaker may be disconnected or not functioning.
Ask someone at the remote site to check their audio cable connections.
Your microphone may be muted. Press the Audio Privacy button to test
whether or not the microphone is muted.
Ensure that the microphone is plugged into the correct microphone port
on the rear of the Video PC and that the microphone has not come
unplugged at the base, next to the Monitor.
You can use the System Monitor application to check audio functions.
See “Audio” on page 79.
