Contents
HS 2000 System Administrator’s Handbook
xxiv
Keyboard problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Slide problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Communications problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Multiway conference problems . . . . . . . . . . . . . . . . . . . . . . . 111
AppsView user interface problems. . . . . . . . . . . . . . . . . . . . . 112
AppsView software installation problems . . . . . . . . . . . . . . . 112
Using the ESA system diagnostics program. . . . . . . . . . . . . . 113
Accessing the diagnostics application . . . . . . . . . . . . . . . 113
Running diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Interpreting the results of diagnostics tests . . . . . . . . . . . 115
Accessing the diagnostics program online help . . . . . . . . 116
Stopping diagnostic tests . . . . . . . . . . . . . . . . . . . . . . . . . 116
Exiting the diagnostics program. . . . . . . . . . . . . . . . . . . . 117
Restarting AppsView . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Running a loopback test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
A
Connecting to the Internet . . . . . . . . . . . 121
Requirements for Internet connection. . . . . . . . . . . . . . . . . . . 122
Internet browsing software. . . . . . . . . . . . . . . . . . . . . . . . 123
Setting up Internet access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Setting up a dial-up connection
for Internet service provided by an ISP . . . . . . . . . . . . . . 123
Obtaining information about your ISP account . . . . . 124
