C H A P T E R 6
Warranty
Your VTL amplifier/amplifier is covered by a limited warranty against defects in materials and workmanship for a
period of 90 days from date of purchase by the original purchaser only when purchased from an authorized VTL dealer
only. A further optional limited non-transferable five-year warranty is available to the original purchaser only upon
proper registration of ownership within 30 days of date of first purchase. The warranty period begins on date of first
sale to the end user, or one year after shipment from the VTL factory, whichever is the earlier.
Proper registration is made by filling out and returning to the factory the warranty card attached to this general warranty
statement, along with a copy of the original sales receipt as proof of the original date of purchase, within 30 days of
purchase. Only one registration card is issued with each unit. If the warranty registration card has already been removed
then this is not a new unit, and is therefore not warranted by the factory. If you believe this to be a new unit then please
contact the factory with the details of purchase.
This warranty is provided by the dealer where the unit was purchased, and by VTL Amplifiers Inc. Under the terms of
the warranty defective parts will be repaired or replaced without charge, excepting the cost of tubes. A six-month
warranty on tubes is available with the correct recording of the serial number of the amplifier on your warranty
registration card and mailing it with your purchase receipt to VTL.
If a VTL product fails to perform properly under the above warranty then the purchaser's sole remedy shall be to
return the product to the authorized VTL dealer or to VTL Amplifiers Inc, where the defect will be repaired without
charge for parts and labor. The product will then be returned via prepaid, insured freight, method and carrier to be
determined solely by VTL Amplifiers Inc. All returns to the factory must be in the original packing and accompanied
by a Return Authorization, (new packing will be supplied for a nominal charge if needed), accompanied by a written
description of the defect. This must be shipped to VTL Amplifiers Inc via insured freight at the customer's own
expense. Charges for unauthorized service and transportation costs are not reimbursable under this warranty, and all
warrantees, express or implied, become null and void where the product has been damaged by misuse, accident,
neglect, modification, tampering or unauthorized alteration by anyone other than VTL Amplifiers Inc., including the
use of non-factory approved tubes.
This warranty applies only to units used in residential non-commercial use. The warrantor assumes no liability for
property damage or any other incidental or consequential damage, whatsoever which may result from failure of this
product. Any and all warrantees of merchantability and fitness implied by law are limited to the duration of the
expressed warranty. All warrantees apply only to VTL products purchased and used in the USA.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to
you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
S-400 Amplifier Owner’s Manual
VTL
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