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TROUBLESHOOTING & WARRANTY

TROUBLESHOOTING & WARRANTY

BEFORE YOU CALL FOR SERVICE

IF THE FREEZER FAILS TO OPERATE:
A) Check to make sure that the freezer is plugged in securely. If it is not, remove 

the plug from the outlet, wait 10 seconds and plug it in again securely.

B)  Check for a blown circuit fuse or a tripped main circuit breaker. If these seem 

to be operating properly, test the outlet with another appliance.

IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED 
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE Freezer YOURSELF.

CUSTOMER SERVICE

IMPORTANT DO NOT RETURN THIS PRODUCT TO THE STORE

If you have a problem with this product, please contact the W Appliance 
Co. Customer Satisfaction Center at 1-855-855-0294. DATED PROOF OF 
PURCHASE, MODEL # AND SERIAL # REQUIRED FOR WARRANTY SERVICE

Summary of Contents for Commercial COOL CCUN28W

Page 1: ...User Manual Upright Freezer MODEL CCUN28W CCUN28B CCUN28WV CCUN28BV...

Page 2: ...Page 2...

Page 3: ...of the freezer Staple your receipt to your manual You will need it to obtain warranty service Model number Serial number Date of purchase SAFETY INFORMATION Important Safety Instructions Refrigerant...

Page 4: ...ed technician performs the service Component parts shall be replaced with like components and servicing shall be done by factory authorized service personell so as to minimize the risk of possible ign...

Page 5: ...e and Garden Bulletin No 69 reads You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold below 40 F Thawed ground meats poultry or fish that...

Page 6: ...ly grounded 3 You have any questions about the grounding or electrical instructions POWER SUPPLY CORD 1 Avoid the use of an extension cord because of potential safety hazards under certain conditions...

Page 7: ...oam plastic etc 6 To level your freezer use the two leveling legs located on the bottom front of your freezer Adjust by turning the legs counter clockwise to raise or clockwise to lower your freezer T...

Page 8: ...Loosen the top hinge screws using a Phillips head screwdriver 3 Adjust the door and then Re tighten the screws DOOR REVERSAL 1 Remove any loose items in the freezer and carefully place it on its back...

Page 9: ...es insert the 3 screws and partially secure Make sure the door and cabinet are properly aligned and then secure tightly 10 Place the unit back in an upright position Replace the top hinge cover STARTI...

Page 10: ...needs Unplug the freezer to shut off the power to the unit NOTE Wait 3 5 minutes before restarting if you unplug the freezer The unit may fail to operate properly if restarted too quickly If the ambi...

Page 11: ...power cord from the wall outlet Replug the power cord to the wall outlet once the power has been restored For long period of power outage inspect and discard the spoiled or thawed foods from the freez...

Page 12: ...DEFROST Defrost the freezer when the frost accumulated is about 1 8 thick Unplug the unit Remove all contents from the freezer compartment and leave the door open until ice and frost dissolve thoroug...

Page 13: ...fuse or a tripped main circuit breaker If these seem to be operating properly test the outlet with another appliance IF NONE OF THE ABOVE SOLVES THE PROBLEM CONTACT A QUALIFIED TECHNICIAN DO NOT TRY T...

Page 14: ...eck door gasket for proper seal C Set the temperature control dial to a colder setting temporarily D Please look in the Protection From Heat and Moisture section Heavy build up of frost possibly also...

Page 15: ...duct 3 Service calls to repair or replace the house fuse reset a circuit breaker or correct the wiring in the house 4 Service calls required due to improper installation REPAIR OR REPLACEMENT AS PROVI...

Page 16: ...2020 W Appliance Company LLC All Rights Reserved May 2020...

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