IMPORTANT SAFETY WARNING
PRODUCT RECALL:
W AUDIO Power Amplifier Range – Mains Power Lead
We are contacting to advise you of a potential fault with the
Mains Power Lead
that was provided with the range of
W Audio Power Amplifiers shown in the table below.
What is the problem?
Our Quality Control procedures have identified a potential safety issue affecting the
Mains Power Leads
of our W Audio
Power Amplifiers, resulting in earth connections that are of higher than acceptable resistance between the plug and socket.
In a very small number of instances, there has been no connection at all. As a result, in the unlikely event that you have a
faulty power lead, there is the possibility that the casing of the amplifier could become live, creating the risk of an electric
shock.
As the safety of our customers is our primary concern, we have
decided to recall the
Mains Power Leads
associated with this
product range as a precautionary measure. In return, CPC will
despatch a new
Mains Power Lead
, free of charge, once the
returned item is received.
Effected range:
CPC Order Code
Product Description
Manufacturers Model No.
DP34258
POWER AMPLIFIER, STEREO, 2 X 150W RMS
EPX300
DP34259
POWER AMPLIFIER, STEREO, 2 X 250W RMS
EPX500
DP34260
POWER AMPLIFIER, STEREO, 2 X 400W RMS
EPX800
DP34496
POWER AMPLIFIER 2 X 1100W
EPX 2200
DP34499
POWER AMPLIFIER, 2 X 500W
XTR1000
DP34500
POWER AMPLIFIER, 2 X 750W
XTR1500
Please refrain from using the product with the supplied lead with immediate effect and refer to the ‘How to Proceed’
section for the next steps.
How to Proceed:
1.
Please remove the item from use –
Switch the power socket to the OFF position and unplug the unit.
2.
Visit
cpc.co.uk/product-recalls
and fill in the online form to receive your pre-paid returns label.
3.
On receipt of the returned faulty Mains Power Lead, CPC will send you a replacement.
4.
Full support and advice
– If you have any further concerns regarding this recall, please email our customer service
