TROUBLESHOOTING
Page 33
When using the pen display
tablet on a multiple monitor
system, you cannot use the
pen to control the other
monitor(s).
You can use your pen to control the other monitors in mouse mode.
To use mouse mode, first set the pen’s DuoSwitch (when equipped)
to M
ODE
T
OGGLE
.... Then use the switch to toggle between pen mode
and mouse mode. See
Customizing the Pen
on page 18 and
Customizing the Side Switch Button Functions
on page 20.
The line you are drawing
does not line up with the
location of the screen
cursor in paint applications.
To function properly, some applications require that the pen is set to
pen mode. Make sure the pen has not been toggled to mouse mode.
If the pen is set to pen mode and the problem still exists, then you
may have a corrupted preferences file. Follow the instructions in the
next tip to create a new preferences file.
You suspect the pen tablet
preferences may be
corrupted, or want to make
certain that all settings are
at their factory defaults.
Delete the pen tablet preferences as follows:
Windows:
Do a Search or Find for the
TABLET
.
DAT
file and delete
it. The file should be located in your Windows or
Windows\System32 folder. Then restart your computer.
When the tablet driver loads, it will create a new preferences file
with the factory default settings. Recalibrate the unit.
Macintosh OS X:
For a single user, delete the tablet preferences
by first choosing your H
OME
folder from the G
O
menu.
Then open your home L
IBRARY
folder. Within your home L
IBRARY
folder, open the P
REFERENCES
folder and delete the
COM
.
WACOM
.
TABLETPREFERENCES
file. Log out, then log back in.
When the tablet driver loads it will create a new preferences file
with the factory defaults.
For multiple users, delete all tablet preferences by first opening
the main A
PPLICATIONS
folder. Then open the T
ABLET
folder and
run the R
EMOVE
T
ABLET
utility. When the utility starts, click on the
R
EMOVE
A
LL
P
REFERENCE
F
ILES
button. Log out, then log back in.
When the tablet driver loads, it will create new preferences files
with the factory defaults.
Note:
Do not manually remove the W
ACOM
T
ABLET
.
PREFPANE
file
from the main L
IBRARY
P
REFERENCE
P
ANES
folder. This file is only
to be removed when uninstalling the tablet software driver, and
then only when using the R
EMOVE
T
ABLET
utility
Open the Tablet control panel and recalibrate the tablet.
The computer does not go
to sleep.
When you are not using the pen, remove it from the pen display tablet
surface or the tablet will continue to send data, keeping the computer
awake.
The screen cursor moves
erratically or jumps around
on the display screen when
another tablet is connected
to your computer.
The tablet portion of the DTU-710 emits electromagnetic waves at a
certain frequency. If another tablet is too closely placed to the
DTU-710 it may interfere with screen cursor positioning. If this
occurs, move the tablet further away from the DTU-710.
DTU-710_Manual.fm Page 33 Monday, August 30, 2004 3:49 PM