Wacom Cintiq 21UX, Installation Manual & Hardware Manual

Page 1: ...Installation Guide Hardware Manual www wacom com Cintiq21UX_Manual fm Page 1 Friday January 28 2005 6 49 PM...

Page 2: ...mark of Adobe Systems Incorporated in the United States and or other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or...

Page 3: ...r Cintiq on page 7 before setting up the Cintiq stand or unpacking the Cintiq interactive pen display Please follow all instructions carefully Note that the computer treats the Cintiq interactive pen...

Page 4: ...ture changes are severe or exceed specifications e g outdoors or inside a vehicle The interactive pen display the Grip Pen and the Cintiq stand are exposed to direct sunlight or heat from an appliance...

Page 5: ...ion lock screws see page 53 for details the stand will not separate from the display unit and Cintiq can be safely lifted by grasping the display unit with both hands Always follow the instructions on...

Page 6: ...ven mild detergent to clean the display screen Use of these cleaners can damage the coating on the screen Please note that damage of this kind is not covered by the manufacturer s warranty To clean th...

Page 7: ...llation 15 System requirements 15 Step 1 LCD monitor installation 16 Step 2 Pen tablet installation 21 Working with your Cintiq 23 Using the pen 23 Working with the tablet controls 25 Setting up your...

Page 8: ...display configurations 53 Using an alternate mount or stand 54 Uninstalling Cintiq 57 Product specifications 58 Purchasing Parts and Accessories 61 Radio and television interference 62 Warranty 63 Ci...

Page 9: ...nstructions that came with those CDs Retain the package box for use when storing or shipping Cintiq Next Step Set up the Cintiq stand See page 8 Cintiq 21UX interactive pen display main unit with atta...

Page 10: ...nted on the stand use these levers to adjust the display incline as described in Adjusting the display incline on page 10 Front feet The front feet have rubber pads to reduce stand slippage on the des...

Page 11: ...earing hub is located between the V shaped upper edges of the stand s bearing recess See A The V shaped edges of the stand will serve as a guide for positioning the bearing hub With the back of Cintiq...

Page 12: ...ating the incline adjustment levers Cintiq must be mounted on the stand with the stand feet resting on a stable flat surface The stand is spring loaded and can snap back quickly causing injury or dama...

Page 13: ...Cintiq use the rotation lock screws to fasten the display to the stand in a horizontal position See Optional display configurations on page 53 for more information Attaching the pen holder The removab...

Page 14: ...nd lift the unit out of the display stand Important When removing Cintiq from the display stand always lift Cintiq in a direction parallel to the front of the stand You may also need to rotate Cintiq...

Page 15: ...ntiq e g Your computer is turned off starting up or has entered a power management mode in which video signals are not sent Power switch Turns power to the unit on or off Status LED Lights blue when t...

Page 16: ...connectors on the integrated cable are for DVI I video USB data and power Bearing hub Fits into the bearing recess on the Cintiq stand Allows rotation of Cintiq and easy mounting and removal from the...

Page 17: ...wo video cards or a video card with dual output Depending on the capabilities of your video card and operating system you may be able to set up Cintiq as a mirrored extended or independent display Ref...

Page 18: ...ANALOG DVI VGA switch located on the back of Cintiq for the video connection you are using Move the switch toward the tablet edge for Digital DVI I or DVI D and move it toward the OSD buttons for ANAL...

Page 19: ...ADC to DVI I adapter Plug the Cintiq video cable into the ADC to DVI I adapter Then plug the ADC adapter end into the ADC connector on your video card If you are connecting to an Apple mini VGA connec...

Page 20: ...video card has a DVI or VGA connector and that you correctly set the Cintiq Digital Analog DVI VGA switch for the video connector you are using CAUTION Use only the power adapter that came with Cinti...

Page 21: ...ETTINGS tab Click the IDENTIFY button if you need help in determining which display corresponds to Cintiq If you have more than one display select the display for Cintiq then click the ADVANCED button...

Page 22: ...is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect TFT display and some panels may exhibit a certain number of pixels that show an incorrec...

Page 23: ...nto a USB hub attached to your computer See E in the connection diagram below Next move on to the pen tablet Software installation on page 22 You must install the Wacom tablet driver software for full...

Page 24: ...the screen cursor should immediately jump to a corresponding position approximately beneath the pen tip Lift the pen tip and place it on the display screen surface in a different location the screen...

Page 25: ...the DuoSwitch in either direction to activate the upper or lower button functions You can use the DuoSwitch whenever the pen tip is within 5 mm 0 2 inch of the tablet surface you do not need to touch...

Page 26: ...the same place with the pen tip Double clicking is easier when the pen is perpendicular to the tablet screen To fine tune the double click area refer to the electronic Software User s Manual Dragging...

Page 27: ...mizable ExpressKeys to perform frequently used functions or keystrokes By default the keys emulate keyboard modifier keys In Photoshop this provides quick access to the grabber hand and alternate tool...

Page 28: ...d to decrease and increase your brush size in Photoshop Set a key to a commonly used keyboard shortcut in order to open files or start an application If you prefer not to or cannot use the side switch...

Page 29: ...o zoom scroll or issue the assigned keystroke function one step at a time By default the Touch Strips enable you to zoom in most graphics applications and to scroll in other applications Each Touch St...

Page 30: ...etch and relax your muscles Use a gentle grip when working with the pen Alternate tasks throughout the day Minimize awkward postures and repetitive movements that cause discomfort Alternate between di...

Page 31: ...in a good posture at all times and change your position if you feel any discomfort due to your work position Do not pull the cable out of its computer connections by accidentally moving the pen displa...

Page 32: ...tiq pen on the pen display tablet Windows Click on the Windows START button and choose ALL PROGRAMS For versions other than Windows XP choose the PROGRAMS group Then select WACOM TABLET PROPERTIES and...

Page 33: ...able for most control panel items Simply position the screen cursor over an item and let it rest there in a few moments the Tool Tip will pop up Additionally your keyboard tab and arrow keys can be us...

Page 34: ...when working with the tablet use the pen tip to click on the center of the crosshairs in the upper left corner Then click on the center of the crosshairs that are displayed in the lower right corner T...

Page 35: ...ablet Control Panel and click on the HELP button To read the Software User s Manual before installing Cintiq first insert the Wacom Pen Tablet Driver CD into your computer s CD ROM drive When the soft...

Page 36: ...settings at the touch of a button The OSD controls are located on the back of the unit Simply reach over the top of the display unit to locate the buttons with your fingers Note Braille style dots ab...

Page 37: ...y Enables you to change the horizontal position of the image To automatically adjust use the AUTO ADJUSTMENT option VERTICAL POSITION VGA only Enables you to change the vertical position of the image...

Page 38: ...color settings will invalidate the Cintiq color profile Options in the OSD CONTROL category are as follows HORIZONTAL POSITION Enables you to adjust the horizontal position of the OSD menu window VERT...

Page 39: ...NITOR menu Click on the CALIBRATE button to activate the calibration screen Using the OSD controls open the OSD MAIN MENU Select the IMAGE SCREEN and FREQUENCY options then adjust the frequency level...

Page 40: ...er or video card the display will automatically comply with the below power saving parameters Power saving mode H sync V sync Video Power consumption Power lamp Power ON Yes Yes Active 80 W max Blue S...

Page 41: ...where to obtain support for your region Testing Cintiq 1 If Cintiq s power LED does not light check the following First verify that the green light on the power adapter is on If the light is not on c...

Page 42: ...s a USB device and the pen tip is pressed against the display 4 Check the pen If you cannot make a selection on the display screen with the pen Test the pen by pressing the pen tip or the eraser again...

Page 43: ...the button is pressed In this case you may want to change that button s function before testing Testing the ExpressKeys 1 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you tes...

Page 44: ...SURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied For the optional Airbrush move the fingerwheel forward the WHEEL value should decrea...

Page 45: ...r bent or broken connector pins Then properly connect the video cable and turn on Cintiq and your computer Verify that the DIGITAL ANALOG DVI VGA switch is properly set Restart your computer after cha...

Page 46: ...menu From the MAIN CONTROL category select the AUTO ADJUSTMENT option Then if necessary manually adjust frequency and tracking Verify that the display adapter or video card matches the specifications...

Page 47: ...are in accordance with the instructions found in the Installation section of this manual Some applications including Photoshop 7 0 and greater require that you turn on the pressure capabilities before...

Page 48: ...tool has no effect Make sure that you change the settings for the tool and application that you are using See the electronic Software User s Manual for details on working with multiple tools and with...

Page 49: ...corrupted preferences file Follow the instructions in the next tip to create a new preferences file You suspect the pen tablet preferences may be corrupted or want to make certain that all settings a...

Page 50: ...ctly recognized Windows XP After installing Cintiq on a system with multiple users the pen display tablet only works on the primary user desktop Reboot the system after installing the pen display tabl...

Page 51: ...FERENCES folders Then remove the following preferences com apple ink framework plist com apple ink inkpad plist com apple ink inkpad sketch 3 Go back to SYSTEM PREFERENCES and INK and then enable hand...

Page 52: ...product is not working properly contact the Wacom support staff for the area where your product was purchased See the Wacom tablet Read Me file located on the Wacom Pen Tablet Driver CD for contact in...

Page 53: ...le East and Africa Japan Asia Pacific English China Worldwide Web http www wacom com productsupport Software updates Anonymous FTP Site ftp ftp wacom com pub drivers Software updates Worldwide Web htt...

Page 54: ...t to clean the display screen this may damage the coating on the screen Please note that damage of this kind is not covered by the manufacturer s warranty Replacing the pen tip The pen tip nib will we...

Page 55: ...crews as shown below To lock Cintiq to the display stand Rotate the interactive pen display to the standard landscape position with the power switch located at the top of the unit Two holes in the sta...

Page 56: ...it and your computer 2 Remove Cintiq from its stand and place it face down on a flat soft surface such as a cloth spread across a desktop 3 Remove the bearing hub by unscrewing the four bearing hub at...

Page 57: ...e mounting platform 3 Place the interactive pen display unit face down on a flat soft surface such as a cloth spread across a desktop Remove the bearing cover plate 4 Remove the cable cover plate and...

Page 58: ...bearing hub sections to the unit making sure to use the correct screws for reattachment The bearing hub screws are longer than the cable cover plate screws Proper positioning shows the hub sections al...

Page 59: ...Cintiq from your computer Windows 2000 1 Click the Windows START button Then choose SETTINGS and CONTROL PANEL 2 In the CONTROL PANEL window double click on the ADD REMOVE PROGRAMS icon In the dialog...

Page 60: ...level positive negative H V Composite sync TTL level positive negative Resolution 1600 x 1200 pixels UXGA 1280 x 1024 pixels SXGA 1024 x 768 pixels XGA 800 x 600 pixels SGA 640 x 480 pixels VGA others...

Page 61: ...n Weight 1 7 kg 3 7 lb Rotation 180 Incline 10 to 65 from horizontal Primary orientation Landscape lockable Input voltage 100 to 240 VAC 50 60 Hz Output voltage 12 VDC 6 67 A Pressure sensitivity 1024...

Page 62: ...ssure sensitive pen has the same feature set as the Cintiq Grip Pen but with a slimmer profile that does not include a rubberized grip ZP 300E Replacement nibs Standard nibs polyacetal white for Grip...

Page 63: ...d an email to parts wacom europe com Or visit the Wacom web site at www wacom europe com solutionstore You can also contact your local dealer distributor or Technical Support using the appropriate num...

Page 64: ...tenna until the interference stops Move the equipment farther away from the television or radio Plug the equipment and computer into an outlet that is on a different circuit from the television or rad...

Page 65: ...s storage instructions Any descriptions drawings specifications samples models bulletins or similar material used in connection with the sale of the product shall not be construed as an express warran...

Page 66: ...d contact your local dealer or distributor If an authorized Wacom repair center is not available in your local country you will be responsible for all transportation costs including duties and taxes t...

Page 67: ...F 1 32 2 Hon Cho Saitama 349 1148 Nakano Ku Tokyo 164 0012 Japan Japan Telephone Telephone General 81 0 480 78 1213 General 81 3 5309 1513 Fax 81 0 480 78 1217 Fax 81 3 5309 1514 WACOM China Corporati...

Page 68: ...ACOM Co Ltd UE 0308 Watch for the Penabled logo to ensure you are getting the natural feel and superior performance of Wacom s patented cordless and battery free pen technology Cintiq21UX_Manual fm Pa...