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A ‘set refresh range’ message
appears briefly on the screen.
Set the refresh rate to a vertical frequency that is compatible with your
Cintiq. See the Important Product Information guide for frequency
range details.
The image appears multiple
times on the display.
Do not extend the video cable or use an input selector switch box.
When a still image is displayed
for a long period of time
without refreshing the screen,
an after-image remains for a
short period of time.
Use a screen saver or other power management feature.
Color quality is inaccurate.
•
In the Wacom Display Settings dialog, choose A
DVANCED
and then
F
ACTORY
R
ESET
to return the display to its original settings.
•
Check the color profile settings that you are using with Cintiq.
•
Make any changes to the contrast settings in small increments, as
changes in contrast may affect color accuracy.
The color white does not
display as white.
•
Check the color profile settings that you are using with Cintiq.
•
Verify that the display is operating at the factory default settings.
If that is not sufficient, adjust the color as necessary. For details on
color management, refer to your operating system and application
documentation.
•
Verify the video cable and port are fully connected.