58
58
FREQUENTLY ASKED QUESTIONS
This section provides answers to some of the more commonly asked questions about the Cintiq. To browse
more FAQs, visit the Wacom website for your region.
Do the Cintiq pen and touch features work with all applications?
The Cintiq supports general input functions in all applications. Pressure sensitivity and eraser functions are
also supported in many graphic applications.
Can I use older Wacom input tools with the Cintiq?
The pen and screen cursor do not line up. Why?
How do I reset my pen and touch preferences to the default settings?
Can I delete all pen and touch preferences at one time?
What is the best way to clean the Cintiq?
How do I change the nib (tip) of my pen?
Where can I obtain spare parts and accessories?
How do I find the product model and serial number?
Do the Cintiq pen and touch features work with all applications?
The Cintiq supports general input functions in all applications. Pressure sensitivity and eraser functions
are also supported in many graphic applications.
Many applications support pressure sensitivity and eraser input from your Wacom product.
Try using your application with the Cintiq to determine if you experience pressure variance when you
paint or draw with the pen. Your software manufacturer will be able to provide the best information
about which pen input features the application supports.
Can I use older Wacom input tools with the Cintiq?
Pens and accessories are generally specific to each product model. Visit the Wacom website for your
region and check the Support and Cintiq product pages for details.
The pen and screen cursor do not line up. Why?
The Cintiq needs to be calibrated. This should be done each time you reinstall the tablet driver or delete
the Cintiq preference file. See
Add screen control = mouse OR pen OR touch.