HAVING TROUBLE?
Page 35
HAVING TROUBLE?
Most of the time your tablet will work flawlessly. But if you are having trouble, WACOM recommends you
do the following:
1. Refer to the troubleshooting procedures described in this chapter.
2. Look in the troubleshooting tables. Your problem may be described there and you can try the
solution offered.
3. Open the PenPartner Readme file for late-breaking information.
4. If you are having a compatibility conflict between PenPartner and a new hardware or software product,
it may be helpful to download a new WACOM tablet software driver. WACOM periodically updates the
software driver to maintain compatibility with new products.
5. Check the FAQ (Frequently Asked Questions) sheet on the WACOM web site for your region. Check
also the Answerbook online support database for your region.
6. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
WACOM for technical support.