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Troubleshooting
page  36

Windows-Specific Problems

After changing right- and 
left-handed settings in the 
computer’s mouse control 
panel, the pen tip no longer 
functions properly.

Restart Windows for your Wacom tool settings to be correctly 
recognized.

Windows 98SE or Me: 

Your pen does not function 
inside  a full screen DOS 
window.

You must use a mouse when working in a full screen DOS window.

Windows 98SE or Me: 

After pressing 
C

TRL

+A

LT

+D

EL

, the screen 

cursor cannot be controlled 
with your pen.

When the C

LOSE

 P

ROGRAM

 dialog box is active the pen tablet will not 

work.  Use your mouse or keyboard to continue.  When this dialog 
box is closed, you can again use your pen to control the screen 
cursor.

Windows XP:

After installing the pen 
display tablet on a system 
with multiple users, the pen 
display tablet only works on 
the primary user desktop.

Reboot the system after installing the pen display tablet on a system 
with multiple users.

DTF521_Manual.fm  Page 36  Tuesday, February 28, 2006  10:36 AM

Summary of Contents for DTF-521 series

Page 1: ...Pen Display Installation User s Guide for DTF 521 PL 521 series www wacom com DTF521_Manual fm Page 1 Tuesday February 28 2006 10 36 AM...

Page 2: ...This page intentionally left blank DTF521_Manual fm Page 0 Tuesday February 28 2006 10 36 AM...

Page 3: ...follow all instructions carefully Note that the computer treats the pen display as two separate devices the LCD monitor and the pen tablet Therefore the installation process is completed in two stage...

Page 4: ...changes are severe or exceed specifications e g outdoors or inside a vehicle The pen display and pen are exposed to direct sunlight or heat from an appliance or are exposed to water or any other kind...

Page 5: ...adjusting the tilt angle of the pen display be careful to avoid catching your finger in the gap of the movable portion of the stand CAUTION Do not lift the DTF 521 PL 521 by the stand this may damage...

Page 6: ...hazardous substance that may possibly be present within waste material reach the environment during the disposal process Within the European Union users are required not to dispose of Waste Electrica...

Page 7: ...ning the control panel 18 Control panel overview 19 Control panel details 21 Adjusting the LCD monitor 24 Troubleshooting 29 Testing the DTF 521 PL 521 29 Display troubleshooting 31 Pen tablet trouble...

Page 8: ...e package box for use when storing or shipping the pen display Next step Familiarize yourself with the Pen display components See page 7 DTF 521 PL 521 pen display main unit Power adapter and power ca...

Page 9: ...off starting up or has entered a power management mode in which video signals are not sent Power switch Turns power to the unit on or off Status LED Lights blue when the pen is in the active area of...

Page 10: ...ou do not close the stand the notched mechanism may be damaged during transportation and storage Do not lift the unit by the stand this may damage the stand mechanism When lifting or moving the pen di...

Page 11: ...vice to the unit Depending on the capabilities of your video card and operating system you may be able to set up the DTF 521 PL 521 as a mirrored extended or independent display Refer to your video ca...

Page 12: ...e your computer or pen display are powered on this can damage the LCD monitor or video card If your computer has only one analog VGA video connector you will need to unplug your previous monitor or ad...

Page 13: ...ile the DTF 521 PL 521 or your computer are turned on this can damage the LCD monitor or computer video card Make sure that the display refresh rate does not exceed 70 Hz for XGA mode or 75 Hz for oth...

Page 14: ...Properties control panel After the LCD monitor portion of the DTF 521 PL 521 is working to your satisfaction move on to the next section Step 2 Pen tablet installation to install the pen tablet porti...

Page 15: ...llow the prompts selecting the default options If prompted to install drivers for the USB Human Interface Device insert the Windows 98SE CD click OK and enter the location of the Windows CAB files e g...

Page 16: ...to a corresponding position approximately beneath the pen tip Lift the pen tip and place it on the display screen surface in a different location the screen cursor should again jump to the new positio...

Page 17: ...to keep in mind Take short breaks between tasks to stretch and relax your muscles Use a gentle grip when working with the pen Alternate tasks throughout the day Minimize awkward postures and repetiti...

Page 18: ...erform the same click and double click functions as the tip switch Toggle the DuoSwitch in either direction to activate the upper or lower button functions You can use the DuoSwitch whenever the pen t...

Page 19: ...rom the GENERAL tab select the option SINGLE CLICK TO OPEN AN ITEM POINT TO SELECT Windows 98SE Open a folder select the VIEW pull down menu and FOLDER OPTIONS From the GENERAL tab select the WEB STYL...

Page 20: ...nd choose ALL PROGRAMS For versions other than Windows XP choose the PROGRAMS group Then select PEN TABLET and choose the PEN TABLET option Macintosh Open SYSTEM PREFERENCES from either the Dock the A...

Page 21: ...checked an audible click sound will be heard whenever a pen click occurs and your computer speakers are turned on Displays information about the control panel and driver If more than one pen display t...

Page 22: ...pen tip to click on the center of the cross hairs in the upper left corner Then click on the center of the cross hairs that are displayed in the lower right corner Test the alignment by positioning t...

Page 23: ...g use this function instead of tapping twice with your pen tip MIDDLE CLICK Simulates a middle mouse button click RIGHT CLICK This is the default setting for the lower position of the side switch Disp...

Page 24: ...nd continue painting with the same size brush until the switch is released You can manually enter a keystroke or keystroke combination in the KEYS entry box Keystroke combinations can include letters...

Page 25: ...cursor should always follow the physical pen tip on the screen This is the default setting When toggled to your computer s mouse settings mouse mode the screen cursor is not directly linked to the pe...

Page 26: ...Screen Display OSD function The OSD function enables you to adjust and optimize a variety of display settings at the touch of a button The OSD controls are located on the upper left edge of the unit...

Page 27: ...omatically adjust use the RESET option RESET Provides two options Use AUTO ADJUST to reset only the image parameters Use RECALL to reset all screen options to the factory default Selecting the EXIT ic...

Page 28: ...NTRAST settings are also set to DIRECT and cannot be adjusted manually The USER option enables you to adjust Red Blue and Green independently Choose a setting and press ENTER to activate your selectio...

Page 29: ...in the MONITOR menu Click on the CALIBRATE button to activate the calibration screen Using the OSD controls open the OSD menu and select the PITCH icon Then adjust the pitch level so that the pattern...

Page 30: ...computer or video card the display will automatically comply with the below power saving parameters Power saving mode H sync V sync Video Power consumption Power lamp Power ON Yes Yes Active 23W max B...

Page 31: ...rt See the Read Me file for information on where to obtain support for your region Testing the DTF 521 PL 521 1 If the pen display power LED does not light check the following First verify that the gr...

Page 32: ...he status LED will light blue when the DTF 521 PL 521 pen display is registered as a USB device and the pen tip is pressed against the display 4 Check the pen If you cannot make a selection on the dis...

Page 33: ...pears briefly on your display screen Check that your computer is turned on Verify that you are using the video cable that came with the DTF 521 PL 521 Check that the DTF 521 PL 521 video cable is full...

Page 34: ...the RESET menu and select the AUTO ADJUST option Then if necessary manually adjust pitch and phase Verify that the display adapter or video card matches the specifications for the DTF 521 PL 521 Adjus...

Page 35: ...pen display other adapters may cause damage to your product The pen works only in mouse mode and does not draw with pressure sensitivity The pen display tablet driver software was not installed or did...

Page 36: ...sure the status LED lights blue when you press the side switch If the LED does not light verify that the USB cable is plugged into an active USB port on your computer or on a USB hub the LED will not...

Page 37: ...g out then log back in When the tablet driver loads it will create a new preferences file with the factory defaults For multiple users delete all tablet preferences by first opening the main APPLICATI...

Page 38: ...dows 98SE or Me After pressing CTRL ALT DEL the screen cursor cannot be controlled with your pen When the CLOSE PROGRAM dialog box is active the pen tablet will not work Use your mouse or keyboard to...

Page 39: ...D tab If this does not help contact Wacom for Technical Support See Technical support options on page 38 Inkwell does not work correctly with the pen display tablet There may be a problem with the Ink...

Page 40: ...ot solve the problem and you think your Wacom product is not working properly contact the Wacom support staff for the area where your product was purchased See the Wacom pen display Read Me file locat...

Page 41: ...ternet USA Canada Central and South America Europe Middle East and Africa Japan Asia Pacific English China Worldwide Web http www wacom com productsupport Driver downloads Worldwide Web http www wacom...

Page 42: ...coating on the screen Please note that damage of this kind is not covered by the manufacturer s warranty Replacing the pen tip The pen tip nib will wear with normal use When the nib gets too short or...

Page 43: ...f the DTF 521 PL 521 Then disconnect all cables from between the unit and your computer 2 Protect the display screen surface by spreading a soft cloth onto a flat table and placing the pen display fac...

Page 44: ...our computer Windows 98SE Me or 2000 1 Click the Windows START button Then choose SETTINGS and CONTROL PANEL 2 In the CONTROL PANEL window double click on the ADD REMOVE PROGRAMS icon In the dialog bo...

Page 45: ...RGB Signal outputs VGA Analog RGB Resolution 1024 x 768 pixels XGA 800 x 600 pixels SVGA 640 x 480 pixels VGA Refresh rate 45 to 70 Hz vertical in XGA mode 45 to 75 Hz vertical in other modes All sca...

Page 46: ...upport using the appropriate number for your region To purchase parts and accessories in other countries please contact your local dealer or distributor Reading technology Electromagnetic resonance me...

Page 47: ...adio antenna until the interference stops Move the equipment farther away from the television or radio Plug the equipment and computer into an outlet that is on a different circuit from the television...

Page 48: ...ed other than in accordance with Wacom s storage instructions Any descriptions drawings specifications samples models bulletins or similar material used in connection with the sale of the product shal...

Page 49: ...rranty Period you should contact your local dealer or distributor If an authorized Wacom repair center is not available in your local country you will be responsible for all transportation costs inclu...

Page 50: ...may not decompile the software if the software contains interfaces to software which is not supplied by Wacom Wacom shall make the necessary information available to the customer upon request provided...

Page 51: ...ovision of this agreement be declared invalid that provision shall be treated as separate from the agreement and the agreement shall remain in force without limitation in all other respects If this pr...

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