Page 117
RESOLVING SOFTWARE CONFLICTS
If you are troubleshooting and found no problems with the tablet hardware, or if the W
ACOM
T
ABLET
icon
appears with a red X through it when starting your computer, follow the steps below to locate a possible
software conflict. (A red X through the W
ACOM
T
ABLET
icon means the Wacom tablet driver failed to load
properly.)
Using the Extensions Manager
If you are using Mac OS 7.5 or later and want to use the Extensions Manager to resolve a software
conflict:
1. Restart your computer with the S
HIFT
key held down. When the system has fully booted, release the
S
HIFT
key. Then from the Apple menu choose C
ONTROL
P
ANELS
and E
XTENSIONS
M
ANAGER
.
2. From the S
ELECTED
S
ET
drop-down menu, select the S
YSTEM
7.5.
X
extension set. For System 7.6 or
8.x, select the S
YSTEM
B
ASE
extension set.
3. Place a checkmark next to the W
ACOM
T
ABLET
driver in the list of C
ONTROL
P
ANELS
. You will be
prompted to create a duplicate set. Give the set a name, such as “test”. Then again select the W
ACOM
T
ABLET
item and restart your computer.
4. If the system starts up successfully with the W
ACOM
T
ABLET
item active, open the Extensions Manager.
Turn on three of the disabled items and restart. Repeat this process until all items are on or until the
system crashes.
