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Make sure your computer is turned on, the operating system has finished
loading, and the tablet is properly connected to an active USB port. Then try
the following tests:
Troubleshooting
If the tablet driver failed to load properly, first perform the
recommended action in the error message on your screen. If that
does not solve the problem, perform the troubleshooting tests for your
tablet or tool(s).
Testing Your Tablet
1.
Check the tablet.
The tabletʼs orange status LED will light whenever
the tablet is properly connected and your computer has registered it as a
USB device. If the LED is on, continue with step 2.
If the LED is off:
• Make sure the USB cable is securely connected to an active USB port.
• If you are connecting the tablet to a USB hub (or hub device such as a
keyboard with USB ports), be sure the USB hub is properly connected
to your computer and is active.
• Connect the tablet into a different USB port or try connecting to the
USB port on another computer.
• If the tabletʼs status LED does not illuminate after your computer is
on and has finished booting up, your USB port may be disabled.
Verify that you have connected the tablet to an active USB port.
2.
Check the pen.
Move your pen across the active area of the tablet;
the screen cursor should move in the corresponding direction on your
monitor. Press the pen tip against the tablet surface. The status LED
on the tablet should turn from orange to green. Now, without applying
pressure to the pen tip, hold the pen tip within 5 mm (0.2 inch) of the
tablet surface and press the side switch. The status LED should again
change from orange to green. If not, you may have a defective pen or
tablet.See Obtaining Technical Support.
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Summary of Contents for PENPARTNER - USB
Page 24: ...6 Pen Partner LED UM 0295_PenPartner indd 6 04 10 8 2 31 18 PM...
Page 25: ...7 UM 0295_PenPartner indd 7 04 10 8 2 31 18 PM...
Page 26: ...8 Windows START PROGRAMS UM 0295_PenPartner indd 8 04 10 8 2 31 18 PM...
Page 27: ...9 PEN UM 0295_PenPartner indd 9 04 10 8 2 31 19 PM...
Page 33: ...15 CD Read Me CD Read Me UM 0295_PenPartner indd 15 04 10 8 2 31 20 PM...
Page 36: ...Printed in china UM 0295 UM 0295_PenPartner indd 18 04 10 8 2 31 21 PM...