TROUBLE SHOOTING
PROBLEM:
Water does not get hot
1.
Make sure the power supply is on and working.
2.
If light does not come on, check that the reset button is pushed in;
follow steps from previous section.
3.
If the indicator light is illuminated, but water temperature does not
get hot at the sink, test for a plumbing crossover as follows; shut
off cold water supply to water heater and open hot water tap. There
should be no water flowing. Any continuous flow indicates a cross
over which will effect the temperature and will need to be corrected.
4.
If there is no crossover, then replace the heating element
(see previous sections).
PROBLEM:
Indicator light not on
1.
If the light does not come on, but water gets hot, check for faulty
bulb.
2.
Check reset button; follow steps from previous section.
PROBLEM:
Brown water
1.
Brown or rusty water indicates a “spent” anode rod. Replace anode
rod.
PROBLEM:
Odor in water
1.
Smelly water could be due to an unusual reaction between local
water and the heater’s anode rod. Check anode rod.
PROBLEM:
Water is too hot
1.
Turn the temperature knob counter clockwise to a lower
temperature setting. If temperature does not lower within 60
minutes, then replace thermostat.
PROBLEM:
Water is not hot enough
1.
Under Instructions for Use, see “Setting the thermostat”.
PROBLEM:
Water is leaking
1.
Turn off power switch and unplug water heater from 110 VAC
outlet.
2.
Check water fittings and T&P fitting in the top of the tank.
3.
Remove cover and inspect heating element gasket.
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