Paloma reserves the right to inspect, or require the return of, the failed water heater or the defective component part(s).
Each “In-warranty” failure water heater must be made available to Paloma (with the rating label and all the component
parts intact) in exchange for the replacement water heater. Each defective “In-warranty” component part to be replaced
must be returned to Paloma in exchange for the replacement component part.
Warranty compensation is subject to validation of “In-warranty” coverage by Paloma/Rheem Claims Department person-
nel.
• To obtain warranty compensation for an “In-warranty” water heater failure, you must provide Paloma with the failed
water heater (with the rating label and all the component parts intact) the complete model number and the complete serial
number of the Paloma water heater that replaced the failed unit; and the date the original water heater failed. You may also
be required to provide documentary proof of the failed water heater date of purchase to establish its “In-warranty” status.
• To receive warranty compensation for an “In-warranty” defective component part, you must provide Paloma with : the
defective component part; the complete model number and the complete serial number of the Paloma water heater from
which the defective component part was removed; and the date the defective component part failed. You may also be
required to provide documentary proof of the date of purchase of the Paloma water heater from which the defective part
was removed - or the date of purchase of the part (If it was purchased separately) - to establish the “In-warranty” status
of the defective component part.
• If Paloma determines that the water heater or component part returned to Paloma is free of defects in material and
manufacture and/or that it was damaged by improper installation, the warranty claim for the product, component part
and/or labor maybe denied.
Warranty claim documentation should be mailed promptly to Paloma Industries, Inc., 2151 Eastman Avenue,
Oxnard California 93030
EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY
This Limited Warranty is the only Warranty for this unit given by Paloma. No one is authorized to make any other
warranties on behalf of Paloma. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS
SPECIFIED PREVIOUSLY. PALOMA’S SOLE LIABILITY, WITH RESPECT TO ANY DEFECT, SHALL BE AS SET
FORTH IN THIS LIMITED WARRANTY, AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAG-
ES (INCLUDING DAMAGE FROM WATER LEAKAGE) ARE EXCLUDED. Some states do not allow limitations on
how long an implied warranty lasts, or for the exclusion of incidental or consequential damages, so the above limitations
or exclusions may not apply to you.
This Limited Warranty gives you specifi c legal rights, and you may also have other rights, which vary from state to state.
Please fi ll the enclosed warranty card out and mail it to Paloma within fourteen (14) days of the date of purchase, or
register your product on-line at www.palomatankless.com.
Paloma Industries, Inc.
2151 Eastman Avenue, Oxnard, CA 93030
Telephone Number: (805) 278-5480 or (805) 278-5499 (Call collect)
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