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41
TROUBLESHOOTING
If any abnormality arises during use, please check the following points:
Note:
If the unit still does not work, contact HoMedics Consumer Relations. Under no circumstance
should you disassemble or attempt to repair the unit by yourself. Contact information for
HoMedics Consumer Relations Department can be found on the warranty page.
SYMPTOMS
POSSIBLE
CAUSES
CORRECTION
Unit does not turn on when
the START/STOP button is
pushed.
Batteries have run down.
Replace them with four new “AA” alkaline
batteries.
Battery polarities (+/-) have been posi-
tioned incorrectly.
Re-insert the batteries in the correct posi-
tions. See page 12.
EE measurement error symbol
shown on display or the blood
pressure value is displayed
excessively low (or high).
The UltraSoft™ Upper Arm Cuff has been
positioned on the arm incorrectly.
Re-wrap the cuff properly so that it is posi-
tioned correctly. Take new measurement.
Did you talk or move during measurement? Keep arm steady during measurement.
Measure again. Refer to “Measurement
Procedure” instructions, see page 21.
Shaking of the arm with the cuff on.
E1 error symbol shown on display. Air circuit abnormality. Cuff tube may
not be plugged into monitor correctly.
Check cuff connection. See page 18.
Take new measurement.
E2 error symbol shown on display. Inflation pressure exceeding 300
mmHg.
Switch the unit off and then turn back
ON. Take new measurement.
E3 error symbol shown on display. Error determining measurement data.
Re-wrap the cuff properly so that it is posi-
tioned correctly. Take new measurement.
E4 - Data transmission error
symbol shown on the display.
Bluetooth function is turned OFF, on
your mobile device.
Turn Bluetooth ON, on your mobile
device, and try again.
Bluetooth function is turned OFF, on
the blood pressure monitor.
Turn the Bluetooth function ON, on your
blood pressure monitor (see page 15),
then try again.
Mobile device does not pair with the
blood pressure monitor.
Make sure Bluetooth is ON, on the mobile
device and the blood pressure monitor,
and try again.
Requires compatible mobile device. This
blood pressure monitor is compatible
with mobile devices that are running iOS
5.0 or newer, or Android
TM
4.3 and newer.
For a complete list, go to
http://qr.homedics.com/compatibility.
The App on the mobile device is not open. Make sure the app is open on the mobile
device, and try again.
The blood pressure monitor and mobile
device are out of transmitting range.
Make sure the mobile device and blood
pressure monitor are within the acceptable
range of 32 feet (10 meters).
Unexpected loss of electrical/
mechanical integrity.
Make sure your last reading is stored in
memory and the App is open and try
again. See page 26.
Remove batteries, re-insert, and try again.
Return the device to your local distributor
or importer.
EP error symbol shown on
display.
System Error.
Remove batteries. After 1 minute, re-insert
the batteries. Take new measurement.
Power Source:
Four 1.5V DC “AA” alkaline batteries or 6V DC
AC adapter
Measurement Method:
Oscillometric
Measurement Range:
Pressure: 40~280 millimeters Mercury (mmHg)
Pulse: 40~199 beats/minute
Accuracy:
Pressure: ±3 mmHg
Pulse: ±5% of reading
Pressure Sensor:
Semi-conductor
Inflation:
Pump driven
Deflation:
Automatic Pressure release valve
Memory Capacity:
120 memories for each User (240 total)
Operation
Environment:
Temperature: 41°F~104°F (5°C ~40°C)
Humidity: 15% ~ 93% RH
Storage/Transportation
Environment:
Temperature: -13°F~158°F (-25°C~70°C)
Humidity: Less Than 93% RH
Weight:
0.87 lb (393 g) (without batteries)
Arm Circumference:
Ultrasoft™ Upper Arm Cuff Size: 9”- 17”
(23-43cm)
Dimensions:
4.49”(L) x 6.02”(W) x 2.78”(H)
114mm(L) x 153mm(W) x 70.5mm(H)
Accessories:
(4) “AA” alkaline batteries, 6V DC AC adapter,
instruction manual
Internally Powered equipment
Type BF Equipment
IPx0-No special protection against the
ingress of water
Not suitable for use in presence of flammable
anesthetic mixture with air, oxygen or
nitrous oxide.
Continuous operation with short-time loading.
Follow instructions for use.
SPECIFICATIONS
Note:
These specifications are subject to change without notice.
