FoldSmart™ Installation and Maintenance Manual
Revision 1 - MAY 2023
131
SMARTDC CONTROLLER TROUBLESHOOTING
Table 11. SmartDC Controller - Troubleshooting
Table 11. SmartDC Controller - Troubleshooting
Ref.
No�
Display
Description
Possible Causes
Solutions
Condition
Alert, Error or Fault
39
FAULT 14
STUCK GATE
The SmartDC Controller
has tried 3 times to
overcome a stuck
gate. The gate is non-
operational while this
fault is triggered.
Caused by broken gate
hardware or ice/snow
buildup.
1. Check and correct gate
hardware as required.
2.
Press RESET to clear fault.
40
ERROR 1
DIRECTION
ERROR
The SmartDC Controller
has detected that
operator ran in the
wrong direction.
Several possible causes:
-
Limit switch
wiring.
-
Motor wiring.
-
Debris on limit
plate.
1. Check limit switch wiring
and correct, as needed.
2. Check motor wiring and
correct, as needed.
3.
Remove debris from the
limit switch area.
4. Press RESET to clear fault.
41
ERROR 3
HY5B FAILED
The SmartDC Controller
has detected a
communication error
with a HY5B vehicle
detector.
Caused by removal of HY5B
or lack of integrity of the
socket connection. This
message will also indicate
which detector the alert
applies to: Exit Loop (ELD),
Inside Obstruction Loop
(IOLD), Outside Obstruction
Loop (OOLD), or Center
Loop (CLD).
1.
Press RESET.
2.
Remove and re-install the
HY5B
.
3.
Replace the HY5B, if
needed.
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