Wallbox Pulsar Plus, User Manual

Page 1: ...User Guide PULSAR PLUS ENGLISH...

Page 2: ...a myWallbox account Log in 3 Adding your first charger 4 List of chargers 5 Sync with your charger 6 Manage the charger 7 Configuration 8 Edit your profile myWallbox Portal Create a myWallbox account...

Page 3: ...es the right to make changes to the specifications and processes of the product and documentation at any time without prior notice Safety Instructions Do not operate if physical defects such as cracki...

Page 4: ...ocess the vehicle connector and the equipment plug can be disconnected Never use force to disconnect the vehicle connector from the inlet or the equipment plug power outlet Such dangerous activity can...

Page 5: ...onary electric vehicle charging system designed with cutting edge technology to satisfy your daily needs This user guide will show you how to charge your electric vehicle and will also give you the ba...

Page 6: ...Wallbox Pulsar Plus is ready and powered on you will operate it through the Wallbox app Use the myWallbox portal to get information about consumption charging time energy cost or your charger s upload...

Page 7: ...used the charge through the app End of schedule when a schedule finishes the charger stops the charge CONNECTED The charger detects that it is connected to a car There are a few situations were the ch...

Page 8: ...LOCKED The charger is locked Only an authorised user can unlock it User authentication must be done with the Wallbox App or myWallbox portal ERROR The charger is in fault mode Do not try to charge in...

Page 9: ...9 Discover myWallbox...

Page 10: ...on PlayStore and AppStore To download the Wallbox App scan the QR code Create a myWallbox account Log in If you are already a registered user use your email and password to login in the app For the f...

Page 11: ...n be found on the charger s installation manual and on the label that is on the outer surface of the charger Please remember that Wallbox Standard customers are allowed to have a maximum of five users...

Page 12: ...s screen is shown when you are connected to the charger The controls on the upper half of the screen let you perform the following actions Charger locked press to unlock Charger unlocked press to lock...

Page 13: ...an see them in two ways charts mode and list mode Charts mode This shows the data depending on energy or charging time List mode This shows a list of all sessions between those dates selected SCHEDULE...

Page 14: ...rent limitation After every modification in this section please make sure to click Save to ensure the changes are saved CHARGER INFO ADVANCED OPTIONS CONNECTIVITY INSTALLATION OPTIONS POWER SHARING PO...

Page 15: ...e charger can be activated or deactivated Once activated the list of available networ ks will appear when you click on one of them you will connect to the network or if it is protected it will ask you...

Page 16: ...er Boost infrastructure please be sure you have the instructions to perform this installation In case of any doubt contact your sales agent INSTALLATION OPTIONS The charger installation options that c...

Page 17: ...our myWallbox profile 8 FIRMWARE UPDATE The firmware of the charger can be updated to incorporate new features and improvements When a firmware update is available a notification is displayed in the a...

Page 18: ...llbox account Click on the register button A registration pop up will appear NOTE If you have already created an account using the Wallbox App use the same username and password when entering the webs...

Page 19: ...ox to confirm your account In case you do not have the email in your inbox please check the spam folder Once in your email click the Confirm button to start using your account If you have not purchase...

Page 20: ...e you to join their groups you will not be the super administrator You will be just an administrator or user depending on their group invitation specifications Access to the website LOG IN Once your a...

Page 21: ...ck on the restore password button to start using your account Then you will receive an email with the instructions on how to create a new password In case you do not have the email in your inbox pleas...

Page 22: ...icker that is on the outer surface of the charger Then you will see a notification that the charger has been added successfully to your account Then the charger appears automatically in your chargers...

Page 23: ...pears showing the connection from the first time the charger is connected to the Internet before the first connection there is no icon Connection types displayed include Wi Fi Bluetooth connection is...

Page 24: ...s from to the charger CHARGER INFO Here you can find information about Internet connection type next to charger title An icon appears showing the connection since the first time the charger is connect...

Page 25: ...current is displayed inside the circle Charge is paused press to start charging Charging press to pause In case of not being available the icon is displayed in grey but still displays if charge is st...

Page 26: ...ssigned to the charger By clicking on the switch the user is unassigned User not assigned to the charger By clicking on the switch the user is assigned to the charger Statistics Access statistics from...

Page 27: ...s ADD A USER TO YOUR GROUP Add a new existing user to the group to give them access to the chargers Fill in the user information and set user or administrator permissions User Give them access to the...

Page 28: ...fresh the page The information this element shows is User name and surname User email User type Sessions number Number of sessions performed by said user Registration date Delete button Remove the use...

Page 29: ...s from to the user User info User information is available to see but not to modify except RFID value Chargers list List of chargers from users groups This list includes the functionality of knowing w...

Page 30: ...30 myWallbox Portal User account menu On the top right hand side of the screen you can access the user configuration Here you will be able to modify your user configuration...

Page 31: ...Press the test button on the circuit breaker it should disconnect itself Charging session did not start The reasons could be any of the following The vehicle is scheduled to charge at a later time The...

Page 32: ...ck to see that the latest version of the app is downloaded on your phone The easiest way to do this is to uninstall the Wallbox app and then reinstall it If you use Bluetooth with many other devices s...

Page 33: ...droid Pie 1 Settings 2 Network Settings 3 Hotspot tethering 4 Wi Fi hotspot 5 Select on 6 From the charger select the hotspot you created with your Android phone Warning messages Your power supply is...

Page 34: ...app connect to your charger using Bluetooth and allow the device to sync to your phone This will let the charger send the statistics using bluetooth instead of Internet Reset the charger system Insid...