WANWAY TECH G19H User Manual Download

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Trouble Shooting

After the terminal is installed for the first time, it has been unable to connect to the

background server, and the device is not online. Please check the terminal installation:

Please refer to the following problems and solutions to do trouble shooting; if the

problem still cannot be solved, please contact your supplier.

Common issues

Description

Solutions

Poor signal

Device is under poor

signal areas like

basement and tunnels.

Move to open sky areas

Platform showing

Inactive

SIM Card not inserted

properly

Yellow light long bright;

Check SIM Card

LED Status

Check LED blinking status

Summary of Contents for G19H

Page 1: ...ayTech GPS Tracker The instruction manual will explain in details how to operate this device Please read it carefully before installation We reserve the rights to change the appearance color and acces...

Page 2: ...y 160dBm Voltage input 9 90V Working temperature 20 C to 60 C can work 4 hours under 80 C Locating time Hot 2SEC Open Sky Warm 15SEC Cold 38SEC Open Sky GSM antenna Antenna spring GPS antenna Built in...

Page 3: ...ice monitoring NO Third party query WEB APP SOS button NO GEO FENCE YES Remotely cut off power YES Cut wire alert YES Vibration alert YES Remotely hardware status checking GPS location status Backend...

Page 4: ...se contact your supplier 2 SIM card selection the terminal needs to insert a SIM card with normal internet services Notes 1 Please disconnect the power of the terminal before installing or removing th...

Page 5: ...refer to the following problems and solutions to do trouble shooting if the problem still cannot be solved please contact your supplier Common issues Description Solutions Poor signal Device is under...

Page 6: ...Contact SimCard provider Wrong Location GPS not located Move to open sky areas Vehicle keeps showing static Drive out to open sky area and test Platform showing offline SIM Card problem Check SIMCard...