5
4
、
Trouble Shooting
After the terminal is installed for the first time, it has been unable to
connect to the background server, and the device is not online. Please
check the terminal installation:
Please refer to the following problems and solutions to do trouble
shooting; if the problem still cannot be solved, please contact your
supplier.
Common issues
Description
Solutions
Poor signal
Device is under poor
signal areas like
basement and tunnels.
Move to open sky areas
Platform showing
Inactive
SIM Card not inserted
properly
Yellow light long bright;
Check SIM Card
LED Status
Check LED blinking status
SIM Card not enabled
with GPRS functions
Contact SimCard provider
Wrong Location
GPS not located
Move to open sky areas
Vehicle keeps showing
static
Drive out to open sky area
and test
Platform showing
offline
SIM Card problem
Check SIMCard status
Poor signal
Move to open sky areas
Summary of Contents for GP06
Page 4: ...4 3 2 Instruction...
