Troubleshooting
6
Troubleshooting
INFO
Problems described here without reference to a
qualified specialist or certified electrician may be
resolved independently.
All other problems listed must be handled by a
qualified specialist or certified electrician.
Fault: The motor is not functioning
Cause
Remedy
Note
The thermal protection switch on the
motor was triggered
Wait 10 to 15 minutes and then try
again.
A higher-level control command is
present
Wait for on/off delay and then try
again.
No voltage is applied.
Check the power supply.
Have checked by a certified electrician.
Motor is faulty
Replace the motor.
Replacement by a qualified specialist
Fault: The product does not move to the desired limit position
Cause
Remedy
Note
The motor limit positions are incorrect Readjust the motor.
Adjustment by a qualified specialist
Fault: The drainage gutter runs over or water does not drain
Cause
Remedy
Note
There is dirt in the drainage gutter.
Removing the dirt
There is dirt in the downpipe.
Removing the dirt
Fault: The radiant heater is not generating heat
Cause
Remedy
Note
The heating element is faulty.
Change the radiant heater.
The radiant heater is faulty.
Change the radiant heater.
The radiant heater is switched off.
Switch on the radiant heater via the
hand-held transmitter.
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2029839 [Rev. 9 - en]/2021-10-11
