22
warmhaus.com
Failure
Code
Description of the Error
Malfunction
Probable Cause
Solution(s)
E 06
No ignition
Boiler does not work, E06
error code flashing on the
screen
> Gas supply failure
1-) RESET boiler at first check if problem removed
2-) Check other gas devices if they are working
3-) Check main gas suppy valve is open or not
4-) Check boiler gas suppy valve bellow the boiler is open or not
5-) RESET boiler at first check if problem removed
6-) Call for authorised service at first
E 07
Safety thermostat inter-
vention
Boiler does not work, E07
error code flashing on the
screen
> Water pressure in the boiler
not enough
> High Water pressure
in the boiler higher
than > 2,8 bar
> Domestic heating water
temperature sensor faulty
> Central heating FLOW
temperature sensor faulty
> Gas supply failure
1-) RESET boiler at first check if problem removed
2-) Check boiler central heating valves are open if they are closed open
of all
3-) Check all radiator valves are open if they are closed open of all
minimum 3 meters of radiator must be open
4-) RESET boiler and check if problem removed
5-) Call for authorised service at first
E 08
Flame circuit failure
False flame signal from com-
bustion or electrode
> Water blokage on syphon
> Electronic board
1-) Call for authorised service at first
E 09
No water circulation in the
system
Boiler does not work, E09
error code flashing on the
screen
> Lack of water on the system
> Pump blockage
> Pump failiure
> Pump harness
> Installation blockage
1-) RESET boiler at first check if problem removed
2-) Check boiler central heating valves are open if they are closed open
of all
3-) Check all radiator valves are open if they are closed open of all
minimum 3 meters of radiator must be open
4-) RESET boiler and check if problem removed
5-) Call for authorised service at first
E 10
Central heating temperature
RETURN sensor faulty
Boiler does not work, E10
error code flashing on the
screen
> Central heating
RETURN temperature sensor
faulty
1-) Call for authorised service at first
E 11
Gas valve modulator discon-
nected
Boiler does not work, E11
error code flashing on the
screen
> Gas valve harness
1-) Call for authorised service at first
2-) Check gas valve cabeling between board and gas valve
E 12
DHW temperature Probe, in
storage tank mode, fault
Boiler does not work, E12
error code flashing on the
screen
> Domestic heating water
temperature sensor in stor-
age tank faulty
1-) Call for authorised service at first
2-) Check intermittent contacts or open contacts on harness carefully
3-) Check Domestic heating water temperature sensor ressistance
4-) Check cabeling and connectors between NTC and board
5-) Reset & Restart boiler
E 13
Exhaust temperature probe
over-temperature alarm
Boiler does not work, E13
error code flashing on the
screen
> Over temperature flue gas
outlet value > 105 C°
1-) Call for authorised service at first
E 14
Exhaust ( FLUE ) temperature
probe fault
Boiler does not work, E14
error code flashing on the
screen
> Central heating FLUE tem-
perature sensor faulty
1-) Reset & Restart boiler
2-) Call for authorised service at first
E 15
Fan failure (feedback/supply) Boiler does not work, E15
error code flashing on the
screen
> Fan harness
1-) Call for authorised service at first
2-) Check intermittent contacts or open contacts on harness carefully
on fan main supply, if main supply not connected then fan will not
operate and boiler will not ignite
3-) Check intermittent contacts or open contacts on harness carefully
on fan PWM connection, if PWM connection not connected then fan
will work at %100 capacity
4-) Reset & Restart boiler
E 16
Central heating temperature
RETURN sensor faulty
Boiler does not work, E10
error code flashing on the
screen
> Central heating RETURN
temperature sensor faulty
1-) Call for authorised service at first
2-) Check intermittent contacts or open contacts on harness carefully
3-) Check RETURN Central heating temperature sensor ressistance
according to page 93 at section 4.28 if its out of tolerance replace NTC
4-) Check cabeling and connectors between RETURN NTC and board
5-) Reset & Restart boiler
E 17
Temperature difference
between FLOW and LIMIT
NTC (Double Heating Probe)
faulty
FLOW and LIMIT sensor
( DOUBLE NTC) malfunction
> FLOW and LIMIT Sensor
( double NTC ) faulty
1-) Reset & Restart boiler
2-) Call for authorised service at first
E 19
Water flow selection with wa-
ter flow meter input reading
Lack of domestic heating
water on request
Wrong parameters settled on
TsP menu
1-) Call for authorised service at first
2-) Only authorised service must adjust TsP Parameter P01=0 with
defalut value
E 20
CH Overtemperature, Tem-
perature Central Heating >
TSP 81 value °C
Boiler does not work, E81
error code flashing on the
screen
> Lack of water on the system
> Pump blockage
> Pump failiure
> Pump harness
> Installation blockage
1-) RESET boiler at first check if problem removed
2-) Check boiler central heating valves are open if they are closed open
of all
3-) Check all radiator valves are open if they are closed open of all
minimum 3 meters of radiator must be open
4-) RESET boiler and check if problem removed
5-) Call for authorised service at first
