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SERVICE DEPARTMENT:
+44 (0) 333 220 6056
CHECK THAT YOU HAVE NOTED ALL THE
FOLLOWING INSTRUCTIONS:
Do:
Always install the appliance in accordance with
this guide. If in doubt obtain expert advice.
Always make sure the electrical socket is
accessible and located adjacent to, but not
above or behind the appliance.
Always disconnect the appliance from the
electrical supply before carrying out cleaning or
maintenance.
Always assemble the fire in accordance with
this guide. If in doubt, obtain expert advice.
Always make sure the appliance is on a firm
surface.
Don’t:
Never leave children unsupervised in a room
where the appliance is ON and unguarded.
Never obstruct or cover the fan outlet or force
items into the appliance openings.
Never install or use the appliance anywhere
where water is in use, i.e. bathrooms, kitchens,
shower rooms, swimming pools etc.
Never use aerosols or steam cleaners on or
around the heater.
Never route the mains supply cable under
carpet etc.
Never install the appliance close to curtains or
combustible materials.
Never use the appliance to dry clothes etc.
Never sit or stand on the heater.
Never cut the off the plug and hard wire into a
fixed fused spur.
TROUBLESHOOTING
No heat or light
Check the wall socket by plugging in a working
appliance. If the socket is functional, and the
cord or plug of the appliance is suspected to
be faulty, seek advice from the manufacturer, its
service agent or a similarly qualified person.
Light but no heat
Check that the thermostat is set above the
current room temperature.
Alternatively, the thermal cut-off may have
engaged – refer to the Safety Cut-Out section.
CLEANING AND CARE
WARNING!
Always disconnect from the mains
supply before cleaning the appliance.
CAUTION!
Allow the unit to completely cool
before handling or cleaning it.
• Use a slightly damp, lint-free cloth to clean
the casing of the appliance.
• The heater and glass parts should only be
cleaned carefully with a soft dry cloth.
CAUTION!
Do not use polishes, harsh
detergents, chemical cleaners, solvents or
harsh abrasives or cleaners.
• Do not spray or immerse any part of the
appliance in water or any other liquid.
• Do not allow water or other liquids to run
into the interior of the product, as this
could cause a fire and/or electrical hazard.
• Periodically clean the appliance by lightly
running a vacuum cleaner nozzle over the
guards to remove any dust or dirt that
may have accumulated inside or on the
unit.
• DO NOT attempt to open the case of this
heater at any time. There are no consumer
serviceable parts in this unit.
