8. Technical Support
Dear Customer,
Thank you for choosing a product from WARMLYYOURS RADIANT HEATING. Should there be an issue with your device,
we ask you to first contact the dealer from which you purchased the device. Should the problem not be solved in this
way, please send your device back to the dealer and enclose the following warranty card.
• WARMLYYOURS provides on all EMBER radiant panels a 5-year warranty, from the date of purchase. Proof of
purchase is a guarantee slip.
• Excluded from the warranty are external optical defects, beyond the damage caused by improper installation or
faulty handling, or removed or obliterated serial numbers or mechanical damage.
• Repairs by unauthorized third parties voids the warranty claim.
• The warranty covers the repair or replacement of the defective part. Labor is not included.
Please call WarmlyYours at 800-875-5285 for 24/7 troubleshooting assistance.
Technical Support
Section 8
11
