7
5.3 Error codes and LED sequence
Flashing code
Meaning
Solution
Permanent
orange
Smart Hub is starting
No Action required
Fast flashing
blue
Connection to the server
is being established
Wait until the connection
is established and the LED
lights permanently blue.
Permanent blue Normal operation,
connection to server is
established
You can continue operation.
Fast flashing
yellow
No connection to network
or router
Connect the Smart Hub to
the network/router.
Permanent
yellow
No Internet connection
Please check the Internet
connection and firewall
settings.
Long and short
orange flashing
Update in progress
Please wait until the update
has been completed
Fast flashing red
Error during update
Please check the server and
Internet connection. Re-start
the Smart Hub
Fast flashing
orange
Stage before restoring the
factory settings
Press and hold down the
system button again for 4
seconds, until the LED lights
up green.
1x long green
light
Reset confirmed
You can continue operation.
1x long red light Reset failed
Please try again.
6 Restore factory settings
7 Maintenance and cleaning
Here, only the factory settings of the Smart Hub will be restored. The entire
installation will not be deleted. To reset the Smart Hub:
Here, the entire installation is reset. Once the factory reset is done, the
App must to be un-installed and re-installed. The factory settings of each
of the konekt Wireless devices must also be restored to enable them to be
connected again.
To delete the entire installation the factory reset described above must be
completed again within 5 minutes of the initial factory reset of the Smart
Hub. Wait for the LED to turn blue before performing the 2nd factory reset.
•
Disconnect the Smart Hub from the power supply.
•
Plug the Smart Hub back in again while pressing and holding the
system button for 4 seconds. The LED will start fast flashing orange.
•
Release the system button.
•
Press and hold down the system button again for another 4
seconds, until the LED lights up green. If the LED lights up red,
please try again.
•
Release the system button to finish.
6.1 Resetting the Smart Hub
6.2 Resetting and deleting the entire installation
The device does not require product specific maintenance. To clean,
use a soft, clean and lint-free cloth. To remove more stubborn
marks, dampen the cloth with warm water. Do not use detergents
or chemicals on the device.
