WARRANTY -
ROOF & GUTTER DE-ICING CABLES
Warmup provides a 10-Year Warranty (from date of purchase) for the Snow Melting Mats and Cables for the material and
workmanship under normal operating conditions.
In case of defective material, Warmup’s obligation will be limited to the repair or supply of new material, free of charge to
the customer.
The Warranty does NOT cover installations made by unqualified personal or faults caused by incorrect design by others; misuse;
damage caused by others; damage in transit; incorrect installation and any other subsequent damage that may occur. Cost
related to repair/replacement will be fully chargeable to the customer if the damage is due to any of the above reasons.
Warmup is under no circumstances liable for consequential damages or losses including without limitations the loss or profit
arising from any cause whatsoever. The guarantee is a material warranty only and does NOT cover field labor.
A qualified electrician MUST connect the heating system.
The Warranty is void if there is any payment default and if data is not filled in correctly.
EXCLUSIONS
Warmup, Inc. shall in no event be liable for incidental or consequential damages, including but not limited to extra utility
expenses or damages to property. This Warranty is null and void if:
1) The covering over the heater(s) is damaged, lifted, replaced, drilled into or repaired.
2) The heater fails due to damage caused during installation, unless damage is caused directly by an employee of Warmup. It
is therefore essential to check that the heater is working (as specified in the installation manual) prior and during installation.
3) Damage as a result of floods, fires, winds, lightning, accidents, corrosive atmosphere or other conditions beyond the control
of Warmup, Inc.
4) Use of components or accessories is not compatible with Warmup heaters.
5) Warmup products are installed outside the United States.
6) Parts not supplied or designated by Warmup, Inc.
7) Damage or repair required as a result of any improper use, maintenance, operation or servicing.
8) Failure to start due to interruption and/or inadequate electrical service.
9) Any damage caused by frozen or broken pipes in the event of equipment failure.
10) Changes in the appearance of the product that does not affect its performance.
11) The owner, or his/her designated representative, attempts to repair the product without receiving prior authorization from
Warmup. Upon notification of a repair problem, Warmup, Inc. will issue an Authorization to Proceed under the terms of this
Warranty. If Warmup is required to inspect or repair any defects caused by any exclusions referenced above, all work will be
fully chargeable at Warmup’s inspection and repair rates then in effect.
WARMUP, INC. DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDED ANY IMPLIED WARRANTY OF THE MERCHANTABLE
OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WARMUP, INC. FURTHER DISCLAIMS ANY RESPONSIBILITY FOR
SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT,
INCLUDING INCONVENIENCE OR LOSS OF USE. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS DOCUMENT.
NO AGENT OR REPRESENTATIVE OF WARMUP, INC. HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY UNLESS SUCH
EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER.
DUE TO DIFFERENCES IN BUILDING AND FLOOR INSULATION, CLIMATE AND FLOOR COVERINGS, WARMUP, INC. MAKES NO
REPRESENTATION THAT THE FLOOR TEMPERATURE WILL ACHIEVE ANY PARTICULAR TEMPERATURE OR TEMPERATURE RISE. UL
STANDARD LISTING REQUIREMENTS LIMIT THE HEAT OUTPUT OF WARMUP UNDERTILE HEATING, AS SUCH, USERS MAY OR MAY NOT
BE SATISFIED WITH THE FLOOR WARMTH THAT IS PRODUCED. WARMUP DOES WARRANT THAT ALL HEATERS WILL PRODUCE THE RATED
WATT OUTPUT LISTED ON THE HEATER NAMEPLATE, WHEN OPERATED AT THE RATED VOLTAGE.
TERMS AND CONDITIONS
Shipping Discrepancies:
Incoming materials should be inventoried for completeness and for possible shipping damage. Any visible damages or
shortages must be noted prior to accepting the material. Any discrepancy concerning type or quantity of material shipped,
must be brought to the attention of your Warmup® reseller within 15 days of the shipping date entered on the packing slip
for the order.
Miscellaneous:
The terms of this Limited Warranty are exclusive and supersede any other warranty or terms and conditions relating to the
subject matter whether included in a purchase order for this product or in any other document or statement.
10
