Terms and conditions apply
Models: PVC, PVCM, 2PVCM**R and SSMAT heaters manufactured by Warmup plc -
THE 10 YEAR ELEMENT OF THIS GUARANTEE DOES NOT EXTEND TO THERMOSTATS WHICH
ARE COVERED BY SEPARATE GUARANTEES. THIS GUARANTEE DOES NOT AFFECT YOUR
STATUTORY RIGHTS.
SafetyNet
TM
Installation Guidelines:
If you make a mistake and damage the new
heater before laying the floor covering, return the damaged heater to Warmup within in 30
days along with your original dated sales receipt. WARMUP WILL REPLACE ANY PRE-TILED
HEATER (MAXIMUM 1 HEATER) WITH ANOTHER HEATER OF THE SAME MAKE AND MODEL - FREE.
Please note:
(i) Repaired heaters carry a 5 year warranty only. Under no circumstances is Warmup responsible for the repair or replacement of any tiles / floor
covering which may be removed or damaged in order to affect the repair.
(ii) The SafetyNet
TM
Installation Guarantee does not cover any other type of damage, misuse or improper installation due to improper adhesive or
subfloor conditions. Limit of one free replacement heater per customer or installer.
(iii) Damage to the heater that occurs after tiling, such as lifting a damaged tile once it has set, or subfloor movement causing floor damage, is not
covered by the SafetyNet
TM
Guarantee.
Warmup plc, 702 & 704 Tudor Estate, Abbey Road, London NW10 7UW
T 0845 345 2288 F 0845 345 2299 www.warmup.co.uk
Warmup Underfloor Heater is guaranteed by Warmup plc (“Warmup”) to
be free from defects in materials and workmanship under normal use and
maintenance, and is guaranteed to remain so subject to the limitations
and conditions described below. The UNDERTILE HEATER is guaranteed
for the floor covering under which it is fitted, except as provided below
(and your attention is drawn to the exclusions listed at the end of this
guarantee).
This 10 years guarantee applies:
1. only if the unit is registered with Warmup within 30 days after purchase.
Registration can be completed online at www.warmup.co.uk. In the
event of a claim, proof of purchase is required, so keep your invoice and
receipt - such invoice and receipt should state the exact model that has
been purchased; and
2. only if the heater has been earthed and protected by a Residual Current
Device (RCD) at all times.
Thermostats are guaranteed for a period of 3 YEARS from the date of
purchase, except as provided below. The guarantee for the Warmup 3Ie
thermostat can be upgraded to lifetime. Contact Warmup for details 0845
345 2288.
Neither guarantee continues if the floor covering over the heater(s) is
damaged, lifted, replaced, repaired or covered with subsequent layers of
flooring. The guarantee period begins on the date of purchase.
During the period of the guarantee Warmup will arrange for the heater
to be repaired or (at its discretion) have parts replaced free of charge. The
cost of the repair or replacement is your only remedy under this guarantee
which does not affect your statutory rights.
Such cost does not extend to any cost other than direct cost of repair
or replacement by Warmup and does not extend to costs of relaying,
replacing or repairing any floor covering or floor.
If the heater fails due to damage caused during installation or tiling, this
guarantee does not apply. It is therefore important to check that the
heater is working (as specified in the installation manual) prior to tiling.
WARMUP PLC SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO EXTRA
UTILITY EXPENSES OR DAMAGES TO PROPERTY.
WARMUP PLC is not responsible for:
1. Damage or repairs required as a consequence of faulty installation or
application.
2. Damage as a result of floods, fires, winds, lightening, accidents, corrosive
atmosphere or other conditions beyond the control of Warmup plc.
3. Use of components or accessories not compatible with this unit.
4. Normal maintenance as described in the installation and operating
manual, such as cleaning thermostat.
5. Parts not supplied or designated by Warmup.
6. Damage or repairs required as a result of any improper use,
maintenance, operation or servicing.
7. Failure to start due to interruption and/or inadequate electrical service.
8. Any damage caused by frozen or broken water pipes in the event of
equipment failure.
9. Changes in the appearance of the product that does not affect its
performance.
Warranty
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